Reference No: P&IR0021(A)Pages: 12Published on: 1, January, 1970
Abstract: Case (A) P&IR0021(A)describes a prolonged conflict between management and workers, culminating in extreme violence. The legal, social and organizational constraints under which the management has to operate are described. It lends itself to a discussion of how industrial relations can be structured in light of concrete experience ... More
Reference No: F&A0137Pages: 18 Published on: 1, January, 1970
Abstract: The case is in two parts. Part A describes the background of union- management relations in a large bank in which a scheme of joint consultation at the head office and regional offices was launched. Part B describes the structure and working of the joint consultative committee at the regional ... More
Reference No: F&A0155(A)Pages: 14Published on: 1, January, 1970
Abstract: Describes a large commercial bank's system of performance appraisal for its branches along five major dimensions: 1) growth in deposits/advances (depending on whether they are deposits- heavy or advance- heavy branches), 2) profits or losses, 3) staff relations, 4) efficiency in internal branch routine, and 5) customer service. In actual practice, however, the management ... More
Reference No: F&A0135Pages: 13 Published on: 1, January, 1970
Abstract: The case highlights some problems relating to executive training in a bank, by describing the process of training and placement undergone by a promising trainee. Suitable for discussing the objectives and structure of executive training programmes in a bank, and the problems of incorporating training into the existing organizational structure ... More
Reference No: F&A0143(D)Pages: 16Published on: 1, January, 1970
Abstract: The case describes the suggestions made by a consultant and his colleagues regarding the appraisal and promotion of officers in the bank. ... More
Reference No: P&IR0074Pages: 4Published on: 1, January, 1970
Abstract: The case gives the organization and functions of the personnel department of an international company. It describes areas of personnel management, which are centrally controlled, and areas that are decentralized in different countries. ... More
Reference No: F&A0147Pages: 11Published on: 1, January, 1971
Abstract: Sanjay, the branch manager, is dissatisfied with his performance evaluation during 1965. He has doubts about the soundness of the appraisal system where five different functionaries at the head office evaluate performance. Each functionary evaluates the manager's performance with respect to the work (deposits, advances, public relations, inspection, follow-ups, etc.) for ... More
Reference No: P&IR0061Pages: 12 Published on: 1, January, 1971
Abstract: This case refers to the existing wage differentials at the plant level. It focuses on intra departmental and inter departmental differentials. The need for job evaluation is seen as the basic problem. ... More
Reference No: P&IR0038(C)Pages: 9Published on: 1, January, 1972
Abstract: Gives a running account of a strike observed by workers under the leadership of one of the two unions operating in the organization. It brings out the dynamics of inter group as well as interpersonal relations that influence the strike situation. At the end, the strike is described from the ... More
Reference No: P&IR0084Pages: 6Published on: 1, January, 1972
Abstract: The case illustrates the principle of equity in promotion policies. The equity is disturbed with the introduction of an advanced technology production process. ... More
Reference No: P&IR0038(A)Pages: 6 Published on: 1, January, 1972
Abstract: Describes in a historical perspective the background of the management and employees, and gives an account of the industrial relations machinery existing in the organization before the management formally launched the personnel function. This case acts as background material for the subsequent cases. In itself, it lends itself to a ... More
Reference No: P&IR0087Pages: 4Published on: 1, January, 1972
Abstract: The case deals with the source of supply of labour and the recruitment procedures of a rapidly expanding organization. The case covers the change from an informal to a more formal and objective selection system. Consequent to this change, the main source of new hiring became more broad based, to ... More
Reference No: P&IR0038(D)Pages: 7 Published on: 1, January, 1972
Abstract: This part describes the management's efforts to stabilize industrial relations in the organization by streamlining the procedure for handling employees' grievances. It also brings out some changes in managerial roles resulting from the strike. ... More
Reference No: P&IR0038(B)Pages: 10 Published on: 1, January, 1972
Abstract: A continuation of Case (A) P&IR0038(A), this case describes the changes in the industrial relations structure of the company following expansion of the production programme and the appointment of a personnel manager. It also gives an account of how pressures of technology and market, combined with managerial changes ... More
Reference No: F&A0193(B)Pages: 19 Published on: 1, January, 1973
Abstract: The case focuses on the administration of management control systems. The impact of a variety of factors, such as organizational structure, top management commitment, individual personalities, inter personal relationships, plus the role and organizational location of the controller are highlighted. ... More
