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  1. Changing Landscape of Logistics in India with Multimodal Logistics Parks

    Authors: Dutt,Avi; Shrey,Apurva; Roy,Debjit; ;

    Reference No: CTL0001IN Pages: 23 Published on: 8, June, 2026

    Abstract: In the current scenario, when COVID-19 pandemic has thrown supply chains across the world off the charts, logistics efficiency and cost are extremely significant (The Impact of COVID-19 on Logistics, 2021). The aggregation that takes place in logistics parks helps in cost reduction and the bulk material handling with superior equipment ... More

  2. Auto Care Centre: Shivranjini

    Authors: Jain, Abhinandan K; Dixit, M R; Bhat, Ramesh; Maheshwari, Sunil Kumar;

    Reference No: MAR0383 Pages: 14 Published on: 14, July, 2006

    Abstract: Abstract The case describes locations, facilities, infrastructure, market, manpower, customer profile, competition and performance of one training and experimentation outlet. It also describes different types of experiments (operations, service, and customer related) conducted at the outlet. Outlet in-charge / sales officer is faced with the issues of deciding what research/ experiments ... More

  3. ABC State Road Transport Corporation: Fuelling Plan of Buses

    Authors: Raghuram, G; Padmanabhan, Geeta;

    Reference No: QM0224 Pages: 14 Published on: 1, January, 1992

    Abstract: This case describes how the fueling plan of buses can affect the fuel expenditure, since the prices of fuel differ in various locations. The objective of this case is to pick up fuel at the cheapest points, ensuring that there is enough fuel to travel from one fueling point to ... More

  4. Trauma with Delta Airlines

    Authors: Raghuram, G; Venkataraman, Krishnan;

    Reference No: MAR0349 Pages: 16 Published on: 1, January, 2003

    Abstract: This case is based on the real life experience of an emotionally traumatic incident, caused due to the poor servicing by Delta Airlines, and their travel agent. The post incident communication and the subsequent proceedings in the Consumer Court are discussed in the case. The case brings out interesting aspects ... More

  5. Passenger Train: Crew Scheduling in Indian Railways - A Case of Vadodara Division

    Authors: Raghuram, G; Rao, V Venkata; Saha, Jahar;

    Reference No: QM0223 Pages: 13 Published on: 1, January, 1992

    Abstract: This case describes the running of passenger trains within the Vadodara division for which the crew needs to be organized. Since passenger trains are scheduled services, crew schedules can be developed in advance and are called as crew links. Various decisions can be evaluated like impact of various rest restrictions ... More

  6. Marketing Professional Ship Management Services

    Authors: Venaik, Sunil; Raghuram, G; Sharma, Yashoverman;

    Reference No: MAR0344 Pages: 45 Published on: 12, February, 2001

    Abstract: The note discusses the characteristics of the shipping industry and professional ship management services industry. It describes how contemporary global marketing management concepts and tools can be used to enhance the competitive position and performance of firms offering professional ship management services. ... More

  7. Indian Railways: An End-to-End Logistics Provider

    Authors: Kumar, Ranjith J; Prabakar, Yuthish R; Kumar, Arun; Krishna, Rahul A; Narayanaswami, Sundaravalli;

    Reference No: PSG0136 Pages: 11 Published on: 2, August, 2021

    Abstract: Indian Railways runs around 10,000 trains daily and carries approximately 1,500 million tonnes of freight annually. It houses about 800 electric locomotives with 12,000 horsepower, the largest globally. The emphasis on freight transport is set to only increase in the coming years with the establishment of a dedicated freight corridor. In such a scenario, ... More

  8. Configuration Choice for the Indian Railways Freight Operations Information System

    Authors: Jain, Rekha; Raghuram, G;

    Reference No: QM0231 Pages: 20 Published on: 1, January, 1992

    Abstract: This case is about the operating information systems of the Indian Railways in which there is a choice to be made about the configuration of the entire system. While at the central level, there will be a single node at Delhi and at the field level there will be nodes ... More

  9. Air Deccan (B)

    Authors: Pandey, Ajay; Raghuram, G; Jain, Rekha; Poddar, Shweta;

    Reference No: F&A0481(B) Pages: 10 Published on: 17, July, 2008

    Abstract: Air Deccan concluded its Initial Public Offering (IPO) in May 2006, which did not receive a strong positive investor response. The company had reported a loss in the previous year. It further suffered a financial crunch due to continuous hike in fuel prices and addition of new aircrafts. To partly counter ... More

  10. Jurong Shipyard Limited

    Authors: Raghuram, G; Kothari, Anupama;

    Reference No: PSG0073 Pages: 15 Published on: 20, May, 1997

    Abstract: This case focuses on the expansion decision of a Singapore based shipyard, Jurong Shipyard Limited (JSL). While exploring the options of expansion of facilities, JSL found three choices emerging. Firstly, the company could construct a new graving dockyard. Secondly, it could opt for building a new floating dockyard. Thirdly, it ... More

  11. Southern Railway: Publication of a Customer Oriented Timetable

    Authors: Raghuram, G;

    Reference No: PSG0080EX Pages: 26 Published on: 24, November, 2000

    Abstract: In 1998, the Southern Railway (SR) undertook a project to qualitatively upgrade its railway timetable, with the objective of making it more user-friendly. The outcome of this effort, which resulted in the publication of a significantly improved version of the timetable in August 1998, had a dramatic impact in how it was ... More

  12. Air Deccan (A)

    Authors: Pandey, Ajay; Raghuram, G; Jain, Rekha; Poddar, Shweta;

    Reference No: F&A0481(A) Pages: 33 Published on: 17, July, 2008

    Abstract: Air Deccan, as India's first low cost carrier, grew steadily since its start in August 2003 to operate 230 daily flights to 55 destinations using 30 aircraft by the end of April 2006. In the Indian aviation sector, the entry of Air Deccan heralded increased competition in a scenario where three domestic airlines enjoyed relatively ... More

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