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  1. Deep Valley Solutions Limited, Bangalore: Experience of Roger Smith, Representative, NCC

    Authors: Bhatnagar, Deepti; Dixit, M R;

    Reference No: BP0276 Pages: 2 Published on: 25, July, 2002

    Abstract: This case describesg the experience of one of the customers of Deep Valley Solutions Limited (DVS), a software product development company located in Bangalore, Karnataka State. DVS develops and sells packaged software that supports the management of supply chain. Roger Smith is the coordinator from customer end. His company has ... More

  2. ABS Tyres

    Authors: Banerjee, Arindam;

    Reference No: MAR0435 Pages: 3 Published on: 27, June, 2013

    Abstract: ABS Tyres was a medium sized 2-wheeler tyre manufacturer which sold most of its tyres through the OEM channel (sale of tyres fitted in new vehicle). It had minimal presence in the replacement market, the direct to consumer market for tyres. The management felt that an evaluation of the market ... More

  3. Industrial Relations: Old and New (E)

    Authors: Sheth, N R;

    Reference No: P&IR0037(E) Pages: 4 Published on: 1, January, 1973

    Abstract: This case follows Parts A to D of the case; describes the role of the state government's labour administration in the long drawn struggle between management and union described earlier; and provides some insights into the working of the labour administration in relation to the task of conflict resolution at ... More

  4. The Violet Company (B)

    Authors: Goyal, R C; Verma, K K;

    Reference No: P&IR0077(B) Pages: 3 Published on: 1, January, 1969

    Abstract: Case (A) P&IR0077(A) is about the emergence and behaviour of two unions socialist and communist in an American firm of architects and engineers. It raises discussions on several industrial relations, issues, such as union recognition, inter union rivalry, union pressures, management response, etc. The class is expected to ... More

  5. Core Emballage Limited - Out of the Box

    Authors: Monippally, M M; Krishna, Sunanda;

    Reference No: COMM0005 Pages: 13 Published on: 13, May, 2009

    Abstract: Core Emballage Limited (CEL), Gujarat, India, reached a plateau in 2006 in its business of corrugated packaging solutions. Geographical expansion was not feasible. Although making marginal operating profits, CEL was weighed down by heavy depreciation and interest on loans. The idea of diversifying into unrelated nutraceuticals (nutritional healthcare products) cropped up ... More

  6. Air India Pilots' Guild (B)

    Authors: Goyal, R C;

    Reference No: P&IR0011(B) Pages: 2 Published on: 1, January, 1966

    Abstract: Numerous demands are put forth by the Indian Pilots' Guild to the management of AirIndia. They employ pressure tactics while bargaining for wages. ... More

  7. UGVCL - The Road Ahead

    Authors: Sinha, Piyush Kumar; Thomas, Sujo;

    Reference No: MAR0424 Pages: 20 Published on: 15, May, 2012

    Abstract: Incorporated on September 15, 2003, Uttar Gujarat VIJ Company Limited had become an outstanding electricity company engaged in distribution and retail supply of electricity to various parts of Gujarat and in certain areas outside Gujarat. The case examines further scope for utility performance and cost management in electricity retailing and distribution. The ... More

  8. Sarvodaya Mills (C)

    Authors: Verma, Pramod;

    Reference No: P&IR0064(C) Pages: 6 Published on: 1, January, 1983

    Abstract: The company is facing a strike situation due to reduction in bonus payment as compared to the previous year's bonus. While the workers are on strike, the management is wondering whether to pay a higher bonus and whether to pay wages for the strike period. This case focuses on the ... More

  9. Chemistry Looks to the Future at Innovassynth

    Authors: Mathur, Ajeet;

    Reference No: BP0367 Pages: 20 Published on: 15, November, 2013

    Abstract: The case describes a born global Indian enterprise in R& D that developed and leveraged knowledge-intensive business services in speciality chemicals, custom synthesis of genes and contract research co-evolving dynamic capabilities in partnership with multinationals from Europe and North America. Challenges concerned fostering a credible talent management ecosystem where scientific ... More

  10. Hoechst India Limited: Managing Regional Distribution

    Authors: Ravichandran, N; Seetharaman, S P;

    Reference No: PROD0251 Pages: 8 Published on: 1, September, 2003

    Abstract: The case describes issues related to stock refill in a multi-tier distribution network. The demand is stochastic, seasonal. The management procedures are elastic (no credit, persuasive selling etc.). How to effectively manage the distribution in the central issue. ... More

  11. ITC Limited, Bangalore (B)

    Authors: Mathur, Ajeet;

    Reference No: BP0313(B) Pages: 7 Published on: 13, July, 2006

    Abstract: This case describes how corporate strategy and competitive strategy enmesh. The case introduces an inflexion point at which the company was faced with a prisoners' dilemma situation with regard to a critical set of operational decisions of tactical significance affecting manufacturing operations. The unintended consequences, regardless of which path is ... More

  12. Teams and Conflicts: Sanjay Sood at Marteex Systems (Part A)

    Authors: Chawla, Harkiran Kaur; Gopakumar, K. V., Ram Mohan, M.P.;

    Reference No: OB0249(A) Pages: 4 Published on: 26, June, 2025

    Abstract: Part A explores the struggles of a CLO in a fast-growing organization where they have to balance risk and caution in decision-making. Within the top management team, the CLO’s call for cautious decision making is considered an impediment by other team members within the CXO level team. ... More

  13. Health Care Service Quality: Prevent Medical Errors

    Authors: Ramani, K V;

    Reference No: CMHS0038TEC Pages: 17 Published on: 1, April, 2016

    Abstract: Medical errors do happen in health care service delivery, like errors in any service industry or manufacturing industry. But, how serious are medical errors?. The seminal article "To Err is Human, Building a Safer Health System" (IOM, 1999) reported that preventable medical errors accounted for the death at least 44,000 people, and ... More

  14. The Violet Company (A)

    Authors: Goyal, R C; Verma, K K;

    Reference No: P&IR0077(A) Pages: 12 Published on: 1, January, 1969

    Abstract: Case (A) is about the emergence and behaviour of two unions socialist and communist in an American firm of architects and engineers. It raises discussions on several industrial relations, issues, such as union recognition, inter union rivalry, union pressures, management response, etc. The class is expected to think aloud on ... More

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