ITC Limited, Bangalore (B)

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Abstract

This case describes how corporate strategy and competitive strategy enmesh. The case introduces an inflexion point at which the company was faced with a prisoners' dilemma situation with regard to a critical set of operational decisions of tactical significance affecting manufacturing operations. The unintended consequences, regardless of which path is taken, could have lasting reverberations for sustaining creditability and communication in organization development and management processes. The unfolding situation is typical of the challenges arising in low margin high volume traditional businesses close to growth saturation and maturity. In ITC Limited, the extent to which the deep restructuring in its traditional businesses was feasible and sustainable was also a major factor in the pace of diversification at the core of corporate strategy. The case also brings out tacit dimensions of power conflict that strategy formulation and implementation manifest in industrial relations conflicts.

Additional Information

Product Type Case
Reference No. BP0313(B)
Title ITC Limited, Bangalore (B)
Pages 7
Published on Jul 13, 2006
Year of Event 1970-1980
Authors Mathur, Ajeet;
Area Strategy (STR)
Discipline Strategic Management
Sector Manufacturing
Keywords Strategy and Tactics, Prisoners? Dilemma, Trade Unions, Labour, Negotiations restructuring, and rationalisation
Country India
Courses Strategy Formulation and Implementation (SFI)

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