Reference No: CISG0073TECPages: 4Published on: 22, May, 2003
Abstract: Rockarts article on Critical Success factors raises a number of issues, especially related to application of the CSF methodology to E-Governance. This note examines some of these questions, e.g.: 1. Are CSFs meaningful only for the private sector? 2. What is wrong in choosing " to implement IT well " as a CSF, ... More
Reference No: CISG0074TECPages: 7Published on: 11, June, 2003
Abstract: Excel has powerful features to perform matrix operations, and has special functions whose inputs and outputs are not single cells, but ranges. Through two examples, this note introduces the array and matrix formulae of Excel. ... More
Reference No: CISG0076EXPages: 3Published on: 30, June, 2003
Abstract: This is an exercise to design and model data of an organization. One is expected to draw an entity relationship diagram. The special feature of the exercise is that it consists of all possible types of relationships. ... More
Reference No: CISG0079Pages: 19Published on: 5, September, 2003
Abstract: In April 2001 Canto Systems embarked on a project to deliver a comprehensive integrated system that would cater to magazine company, ABC Inc.s, order processing, accounting and operational needs. CSL chose the " Waterfall Methodology " to develop the system that would have a phased approach with intermediate deliverables. One month into ... More
Reference No: P&IR0192EXPages: 3Published on: 22, March, 2004
Abstract: Three high performing executives availed personal benefit from an event management company who was bidding for a business deal. The E.M.company requested for reimbusement for their expenses, incurred towards hosting the three executives when they lost the deal. The case discusses the aftermath of the complaint and consequences ... More
Reference No: CISG0082Pages: 24Published on: 13, September, 2004
Abstract: The case discusses evolution of ?Knowledge Management initiatives in Infosys Technologies Limited. The organizational process, structure and design, schemes for investigation and technology architecture have been discussed. ... More
Reference No: PSG0096(A)Pages: 9Published on: 17, December, 2004
Abstract: The Sri Venkateswara temple at Tirumala, Andhra Pradesh, is the
most popular temple in India. With an expected annual traffic of
nearly 20 million, average daily traffic above 50,000 and an average
annual growth rate of 7%, managing the pilgrim flow presents
a tremendous challenge to the temple management authorities. The TTD management ... More
Reference No: P&IR0193Pages: 5Published on: 29, April, 2005
Abstract: This case study is about a small enterprise in the manufacturing sector that has aligned its human resource management practices with its business strategy. The case explores how three parameters namely; customer satisfaction through assured quality, networking with local industries and employee management are key to the success of this ... More
Reference No: CISG0083TECPages: 20Published on: 7, June, 2005
Abstract: The note presents a brief overview of hardware components such as processor, memory, peripheral devices, and network and communication devices. It discusses various computer configurations networking, internet and intranet technologies, and system software packages such as operating systems and language processors. It briefly describes the end user computing systems such ... More
Reference No: CISG0085TECPages: 28Published on: 21, June, 2005
Abstract: The note gives a brief overview of MS Access and introduces it as a tool for developing data management applications on the desktop. It presents the major features of Access like tables, queries, forms, reports, macros and modules that facilitate rapid development of data management applications. Query design using design ... More
Reference No: CISG0086TECPages: 23Published on: 21, June, 2005
Abstract: The note gives a brief overview of the programming language, Visual Basic for Applications (VBA) as a tool to enhance the power of MS Excel in problem solving. It presents the features available in VBA that facilitate development of applications which work with the spreadsheet data. The note gives several ... More
Reference No: CISG0084TECPages: 11Published on: 21, June, 2005
Abstract: This note introduces the structured systems analysis and design methodology though a running example. It presents the use to Context Diagram, Data Flow Diagram (DFD), Entity Relationship Diagram (ERD), and Data Dictionary, in analyzing and designing information systems. The note also illustrates data table design and process implementation and presents ... More
Reference No: P&IR0196Pages: 5Published on: 31, January, 2006
Abstract: Dr. Akhileswar, a management faculty from a central university experienced the use of the case study method as a teaching tool, while the Faculty Development Programme at Indian Institute of Management, Ahmedabad. His observations about the case instructors and the participants' involvement in the learning process through case discussion and ... More
