In April 2001 Canto Systems embarked on a project to deliver a comprehensive integrated system that would cater to magazine company, ABC Inc.s, order processing, accounting and operational needs. CSL chose the " Waterfall Methodology " to develop the system that would have a phased approach with intermediate deliverables. One month into the project, the CSL team was still unable to complete the data gathering phase. The ABC management and staff felt CSL was not getting the right perspective from the data they were collecting. There was a gap in the understanding of the purpose, and hence, the expectations. There was, also, the issue of whether the customers requirements had been properly understood. At the review, in My 2001, the CSL team was contemplating whether it would be better to switch to the "Helix Methodology " that had an iterative process model, in which the final system was developed in several iterations, and whether this method would be able to reduce the perceived risks.