A Critical Look at Critical Success Factors

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Abstract

Rockarts article on Critical Success factors raises a number of issues, especially related to application of the CSF methodology to E-Governance. This note examines some of these questions, e.g.: 1. Are CSFs meaningful only for the private sector? 2. What is wrong in choosing " to implement IT well " as a CSF, for a government department? 3. Why should a manager identify only critical success factors and not simply success factors? Are there any examples of Information Systems that do not support any CSFs of an organization?

Additional Information

Product Type Technical Note
Reference No. CISG0073TEC
Title A Critical Look at Critical Success Factors
Pages 4
Published on May 22, 2003
Authors Rao, V Venkata;
Area Information Systems (IS)
Discipline IT and Systems, Strategic Management
Sector Miscellaneous
Courses Management information Systems (MIS)

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