Search results for 'operations management case or'

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  1. Tirumala Tirupati Devasthanams (A)

    Authors: Raghuram, G; Madhavan, T;

    Reference No: PSG0096(A) Pages: 9 Published on: 17, December, 2004

    Abstract: The Sri Venkateswara temple at Tirumala, Andhra Pradesh, is the most popular temple in India. With an expected annual traffic of nearly 20 million, average daily traffic above 50,000 and an average annual growth rate of 7%, managing the pilgrim flow presents a tremendous challenge to the temple management authorities. The TTD management ... More

  2. Pipavav Railway Corporation Limited (A)

    Authors: Raghuram, G; Len Varghese George; Nishant Thusoo; Satyam Shivam Sundarm;

    Reference No: CIPR0004(A) Pages: 36 Published on: 23, March, 2010

    Abstract: This case focuses on risk identification in the context of a railway Public Private Partnership (PPP) project. The perspective is that of a lender. The project was to provide broad gauge (BG) rail connectivity to Pipavav port from Surendranagar, over a distance of 265 kms. The case provides the salient features ... More

  3. Centurion General Insurance Company

    Authors: Sharma, Meenakshi;

    Reference No: COMM0020 Pages: 7 Published on: 1, January, 1970

    Abstract: The case concerns a situation in a plant where a HR manager finds that a candidate for a job opening is someone with whom she has a troubling history. She approaches the General Manager, Operations and shares the details of her experiences and her concerns about this person’s candidature. ... More

  4. Evaluating the Request for Proposal (RFP) of Integrated Financial Management System (IFMS), Phase - II Gujarat

    Authors: Jain, Rekha;

    Reference No: IS0138 Pages: 16 Published on: 6, February, 2019

    Abstract: The Integrated Financial Management System (IFMS) of the Gujarat government was a complex system that spanned multiple departments and stakeholders. It had been operational since 2009. However, over time, the underlying technology had become obsolete and the government wanted to upgrade to IFMS Phase-II on a new platform and provide additional ... More

  5. Allegiance Corp Bank (ACB): Restructuring Private Banking?The CRM Way

    Authors: Acharya, Prachi;

    Reference No: MAR0414 Pages: 13 Published on: 26, March, 2010

    Abstract: The case deals with Allegiance Corp Bank's Private Banking Function. Allegiance Corp Bank is a Private Sector bank operational in India since early 90's. Private Banking, at Allegiance Corp Bank is a function that caters to High Networth Individuals and cross sells investment products to them. Services include free of ... More

  6. Shivani Carriers Pvt Ltd: Managing Employee Motivation at the Bottom of the Pyramid

    Authors: Sharda, Kirti;

    Reference No: OB0224 Pages: 18 Published on: 31, March, 2016

    Abstract: The case, “Shivani Carriers Pvt. Ltd.: Managing Employee Motivation at the Bottom of the Pyramid”, has been designed to teach students about the basic principles of employee motivation. The case is also a representative example of the problems faced by small and medium-sized businesses in employee acquisition, motivation, and retention, ... More

  7. Decathlon India 2009-2019

    Authors: Vohra, Neharika; Chari, Vijayalakshmi;

    Reference No: OB0245 Pages: 49 Published on: 22, March, 2021

    Abstract: Headquartered in France, founded in 1976, a family firm with professional management Decathlon started retail operations in India in 2009 in B2B format and in B2C format in 2013. Decathlon India was the first country among 55 other countries where Decathlon operated to earn profit within five years of its selling directly ... More

  8. Amul Foods Ltd. **

    Authors: Aggarwal, S C;

    Reference No: PROD0050 Pages: 18 Published on: 1, January, 1967

    Abstract: Describes the collaborative efforts of a national laboratory and a large?sized company. The company makes use of a new process developed by the laboratory for a finished product (baby foods) and succeeds in setting up a plant. The case also discusses the types of difficulties the company has had ... More

  9. MakeMyTrip.com (A)

    Authors: Kar, Sanjay Kumar;

    Reference No: MAR0393(A) Pages: 21 Published on: 11, December, 2007

    Abstract: The case deals with strategy and launch plan of Indian operations of MakeMytrip.com (MMT)--an exciting online travel service provider. This case discusses challenges and opportunities existed in the online travel market during the launch phase. The management felt that there was plenty of opportunities but anticipated competition in ... More

  10. Shiva Financial Services

    Authors: Rama Rao, T P;

    Reference No: CISG0087EX Pages: 10 Published on: 19, July, 2005

    Abstract: This case is based on the experience of a small financial firm, Shiva Financial Services (SFS), involved in the collection of bills for a large cell phone operator. SFS uses electronic spreadsheets extensively in monitoring the collection process. The case illustrates the way SFS uses the spreadsheet software for data ... More

  11. ITC Limited, Bangalore (B)

    Authors: Mathur, Ajeet;

    Reference No: BP0313(B) Pages: 7 Published on: 13, July, 2006

    Abstract: This case describes how corporate strategy and competitive strategy enmesh. The case introduces an inflexion point at which the company was faced with a prisoners' dilemma situation with regard to a critical set of operational decisions of tactical significance affecting manufacturing operations. The unintended consequences, regardless of which path is ... More

  12. I am Omnipresent

    Authors: Varkkey, Biju; Mrinmoy Majumder;

    Reference No: P&IR0209 Pages: 3 Published on: 1, June, 2011

    Abstract: Shweta, Head, India Operations of FV IT Labs, was facing a decision dilemma. While she was aware of irrational behaviour on part of the founder and CEO of the company at times, there seemed to be nothing she could do about it. From trivial matters like bill payments to approval ... More

  13. Creating Regulatory Space: Spectrum Trade Deal and Competition Commission of India

    Authors: Jain, Rekha;

    Reference No: IITCOE0009 Pages: 13 Published on: 30, December, 2019

    Abstract: This case focuses on regulatory institutions in a fast-changing evolving policy domain of the telecom sector in developing countries, which are typically characterised by a weak institutional environment, making operationalisation of new instruments that may require regulation across sectors difficult. The case highlights the criticality of appropriate regulatory design for ... More

  14. The Unstoppable Journey: Transformation of Apollo Tyres Ltd.

    Authors: Varkkey, Biju; Koshy, Abraham; Oburai, Prathap; Joy, Roshni;

    Reference No: P&IR0206 Pages: 41 Published on: 10, September, 2008

    Abstract: Apollo Tyres Limited was started in 1974 by an entrepreneur, Ranauq Singh, plagued with poor quality and labour problems at its mother plant in Kerala, the business did not take off well. His son, Onkar Kanwar introduced radical changes in 1980s to the company around. By 2006, Apollo Tyres had transformed into ... More

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