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Search results for 'Management'
Related Searches: Management or, Management AND OR (, Management Communication, management accounting, management in delhi or ncr
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Towards the Deming Prize - The Case of Tata Steel (A)
Authors: Laha, Arnab K; Dutta, Goutam;
Reference No: PROD0297 Pages: 19 Published on: 15, February, 2014
Abstract: In this case we describe the gradual transformation of India's largest private sector steel manufacturer Tata Steel that enabled it to win the coveted Deming Prize for quality. The case discusses how the company is able to maintain a relentless focus on meeting the customers' needs, sustain a culture for ... More
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Manforce: Being the man or losing force?
Authors: Roy, Subhadip; Matta, Nikita; ;
Reference No: MAR0561 Pages: 10 Published on: 28, July, 2026
Abstract: The present case is centred around the brand, Manforce, owned by Mankind Pharma, a leading pharmaceutical company in India. Launched in 2007, it soon gained significant market share in the mass market segment and became one of the leading brands by 2020. By 2024, the company was facing the problem of choosing the ... More
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Prega News: Delivery Challenges in the Pregnancy Ecosystem
Authors: Roy, Subhadip; Singh, Jyoti;
Reference No: MAR0553 Pages: 16 Published on: 5, June, 2025
Abstract: This case is centred on Prega News, a brand owned by Mankind Pharma in India. Prega News began as a pregnancy testing kit but later diversified into a wide range of products catering to every stage of a woman’s pregnancy journey. By 2024, the brand offered a portfolio of products ... More
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Indian Railways (B)
Authors: Ramani, K V;
Reference No: CISG0042(B) Pages: 5 Published on: 19, November, 1998
Abstract: Indian Railways is the world's second largest railway system under a single management, and the largest in Asia. IR has a regular work-force of 1.6 million employees. Its fleet of rolling stock includes over 9000 locomotives, 30,000 passenger cars (coaches), and 350,000 freight cars. IR is a multi-gauge multi-traction system, covering over 100,000 km of ... More
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Swami and His Friends at the Malgudi Post Office
Authors: Raghuram, G;
Reference No: QM0238 Pages: 4 Published on: 9, August, 1996
Abstract: This case exercise enables an understanding of applying Queuing models in the context of Queues in a post office. The issues of universalization of country due to computerization, appropriate segmentation of client system to help demand analysis are also highlighted. ... More
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Building Resilient, Responsible and Responsive Diamond Supply Chains at Shree Ramkrishna Exports Pvt. Ltd.
Authors: Roy, Debjit; Shrivastava, Pooja ;
Reference No: STR0484 Pages: 32 Published on: 31, March, 2025
Abstract: Natural diamonds have long been associated with luxury and exclusivity. The global diamond supply chain is susceptible to socio-economic, technological, and geopolitical disruptions. Furthermore, the uneven distribution of diamond deposits across various countries increases the supply chain’s vulnerability. How should traditional natural diamond firms sustain their business amidst these ... More
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CONCOR: Tea Transportation
Authors: Raghuram, G; Dhasarathy, Anusha; Monippally, Preeti; Pathak, Rohit; Pillai, Malavika; Rohithari, Rajan;
Reference No: PSG0082 Pages: 21 Published on: 9, April, 2001
Abstract: This case looks at how to develop a marketing strategy for CONCOR, for transporting tea from gardens to the processing plants as containerized. cargo by rail. The worldwide trend in product movement is towards containerized. Tea is well suited to containerization, but very little containerization actually takes place, particularly in ... More
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Auto Care Centre: Shivranjini
Authors: Jain, Abhinandan K; Dixit, M R; Bhat, Ramesh; Maheshwari, Sunil Kumar;
Reference No: MAR0383 Pages: 14 Published on: 14, July, 2006
Abstract: Abstract The case describes locations, facilities, infrastructure, market, manpower, customer profile, competition and performance of one training and experimentation outlet. It also describes different types of experiments (operations, service, and customer related) conducted at the outlet. Outlet in-charge / sales officer is faced with the issues of deciding what research/ experiments ... More
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Precious Shipping Public Company Limited
Authors: Raghuram, G;
Reference No: F&A0459 Pages: 31 Published on: 16, January, 2001
Abstract: Precious Shipping Company Limited (PSL) went through a process of financial restructuring in response to the economic crisis that hit Thailand in 1997. PSL faced trouble since payments were due in dollars and they had investments in Thai Baht, which had devalued during the crisis. Being a professionally managed company, with ... More
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Winning Hearts and Minds of Workers and the Trade Union: PepsiCo Acquires Duke & Sons Ltd, India
Authors: Varkkey, Biju; Mehta, Khushi;
Reference No: P&IR0204 Pages: 36 Published on: 4, March, 2008
Abstract: PepsiCo's takeover of Duke & Sons Ltd. gave the company extra growth and a competitive edge that it was looking for to enter and compete with its other rivals in the food and beverage industry in India. The company faced enormous challenges during the transition period and it took almost a ... More
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Ganga Refinery
Authors: Goyal, R C;
Reference No: P&IR0028 Pages: 12 Published on: 1, January, 1969
Abstract: Union-management problems arise following the introduction of a grievance settlement procedure, even though it was done in pursuance of government policy and according to the rules laid down by the tripartite Indian Labour Conference. ... More
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Pipavav Railway Corporation Limited (A)
Authors: Raghuram, G; Len Varghese George; Nishant Thusoo; Satyam Shivam Sundarm;
Reference No: CIPR0004(A) Pages: 36 Published on: 23, March, 2010
Abstract: This case focuses on risk identification in the context of a railway Public Private Partnership (PPP) project. The perspective is that of a lender. The project was to provide broad gauge (BG) rail connectivity to Pipavav port from Surendranagar, over a distance of 265 kms. The case provides the salient features ... More
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Appreciative Inquiry: A Positive Way to Manage Change
Authors: Gupta, Vishal; Shah, Binita;
Reference No: OB0229TEC Pages: 9 Published on: 14, March, 2018
Abstract: In our problems lie our greatest opportunities. Appreciative inquiry creates a dialogic environment that excites imagination. The appreciative conversations that take place one to one, in small groups, and in ever larger circles, serve to build trust and strengthen relationships allowing for the disruption of old patterns of thinking. This ... More
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Stress and Our Inner Game
Authors: Gupta, Vishal;
Reference No: OB0228TEC Pages: 11 Published on: 6, November, 2017
Abstract: Over the course of evolution, humankind has become so absorbed in overcoming external challenges that we have neglected our need to focus on our inner challenges. If we focus on our Inner Game, it is likely that we will evolve to understand human development and the inner skills that one ... More
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Vasundhara's Appraisal
Authors: Vohra, Neharika;
Reference No: OB0220 Pages: 10 Published on: 28, May, 2015
Abstract: This case describes issues arising out of matrix virtual teams. On the one hand, the protagonist of the case, Vasundhara, feels that she was unable to perform because of inadequate support from supervisors and unclear task boundaries. On the other hand, her superior, Mahesh, feels that her rating is justified ... More
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