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Authors: Mukherjee, Saral; Chandwani, Rajesh;
Reference No: HRM0252 Pages: 17 Published on: 14, July, 2022
Abstract: Aravind Eye Care System (AECS) exploited economies of scale to offer affordable eye care for masses, with a mission to eliminate needless blindness. Over the years, AECS had built a strong organisational culture based on compassion and service. The organisation had made its first foray into large metro cities by ... More
Authors: Iyer, Parameswaran; Pandey, Ajay; Vashisht, Mahima; Smith Daniel W;
Reference No: JSW0001(B) Pages: 16 Published on: 27, April, 2022
Abstract: This case is the second of a three-part series that follows the managerial, strategic, and communications decisions of the Swachh Bharat Mission (SBM) or Clean India Mission, the flagship programme of the Government of India to eliminate the practice of open defecation (i.e., not using a toilet) from 2014 to 2019. ... More
Authors: Bhatnagar, Deepti;
Reference No: OB0173 Pages: 31 Published on: 1, January, 1988
Abstract: SEWA, or the Self?Employed Women's Association, is a trade union devoted to the cause of the upliftment of poor, self?employed women. Unions are often known as protest organizations aimed at wrestling maximum advantages from the employers for their worker? members. SEWA as a trade union has pitched itself ... More
Authors: Laha, Arnab K; Dutta, Goutam;
Reference No: PROD0297 Pages: 19 Published on: 15, February, 2014
Abstract: In this case we describe the gradual transformation of India's largest private sector steel manufacturer Tata Steel that enabled it to win the coveted Deming Prize for quality. The case discusses how the company is able to maintain a relentless focus on meeting the customers' needs, sustain a culture for ... More
Authors: Vohra, Neharika; Narain. Arohini; Bhatnagar, Deepti;
Reference No: OB0234 Pages: 23 Published on: 21, August, 2018
Abstract: The case describes how a leader simultaneously addresses various aspects of business and people management to achieve a turnaround. The actions taken by the leader to get rid of the non-functional practices, nurture the existing practices, and create new strategies and processes to accomplish business growth are described. The leader ... More
Authors: Gupta, Ranjit;
Reference No: CMA0663TEC Pages: 8 Published on: 1, January, 1988
Abstract: The note elaborates concepts of power and leadership. Power is the person's (a) ability to influence another person, (b) because A possess certain qualities which are his source of power and B values A's power resources. These provide motive bases of power. There are two components of the sources of ... More
Authors: Gupta, V K; Bhatnagar, G S;
Reference No: CMA0199 Pages: 5 Published on: 11, December, 1970
Abstract: The case is about leadership roles. It deals with a social situation where a village leader tries to influence drinking habits in a section of a community. While the leader is an acknowledged leader plays a functional role in agricultural economic activities, he is unable to influence a section of ... More
Authors: Desai, Bhupat M;
Reference No: CMA0764 Pages: 2 Published on: 1, January, 1997
Abstract: The case describes how the chief executive of one of the zones of a nationalized commercial bank and that of Grameen Bank developed individual styles for managing rural banking and its viability. The case also discusses some of the management practices and inputs that can be utilized for these in ... More
Authors: Vohra, Neharika; Chari, Vijayalakshmi; Mendonca, Valerie; Bajwa, Tanveer;
Reference No: OB0243 Pages: 16 Published on: 13, August, 2020
Abstract: Optifit, an international brand of fitness equipment, had entered the Indian market in 2010 and had rapidly opened 45 stores in 8 years in the four metros (NCR region, Mumbai, Chennai and Kolkata). Jaiveer Roy was identified by Pravin Gupta (South Zone head) and Raghav Mehta (HR head) to join as Optifit’s ... More
Authors: Gupta, Vishal; Gandhi, Manan;
Reference No: ADCLOD0004 Pages: 25 Published on: 25, November, 2024
Abstract: The case presents details about how the organisation could inspire its volunteers to complete the project in time with minimal supervision and provide an amazing experience for the visitors. The PSM nagar was constructed within a span of 9 months (including the monsoon period in India from mid-June to September). It ... More
Authors: Rai, Rajnish ;
Reference No: PSG0134(A) Pages: 23 Published on: 29, September, 2020
Abstract: The adoption of information technology (IT) in public services in India has been uneven and fraught with numerous difficulties. The case describes a context within the Indian police, where a middle-level officer, Vijay Kumar, led the adoption of an IT-based project to organise an All India Level Police Meet. Vijay ... More
Authors: Rai, Rajnish ;
Reference No: PSG0134(C) Pages: 4 Published on: 29, September, 2020
Abstract: The adoption of information technology (IT) in public services in India has been uneven and fraught with numerous difficulties. The case describes a context within the Indian police, where a middle-level officer, Vijay Kumar, led the adoption of an IT-based project to organise an All India Level Police Meet. Vijay ... More
Authors: Rai, Rajnish ;
Reference No: PSG0134(B) Pages: 9 Published on: 29, September, 2020
Abstract: The adoption of information technology (IT) in public services in India has been uneven and fraught with numerous difficulties. The case describes a context within the Indian police, where a middle-level officer, Vijay Kumar, led the adoption of an IT-based project to organise an All India Level Police Meet. Vijay ... More
Authors: Dixit, M R; Jain, Abhinandan K;
Reference No: BP0282(A) Pages: 16 Published on: 2, December, 2002
Abstract: This case presents the dilemma of Mr. Ramkumar, General Manager of Finance, of Tube Investments of India Limited. Ramkumar has been asked to take up the leadership of TI Cycles. If he decides to accept the offer, it would be the first general management assignment for him. There are career ... More
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