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  1. Remove This Item Discipline: Human Resource Management
  2. Remove This Item Sector: Banking Finance Insurance (BFI)
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  1. Case (13)

Search results for 'Management or'

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  1. The Federal Bank (A) **

    Authors: Shah, B G; Anantharaman, K;

    Reference No: F&A0155(A) Pages: 14 Published on: 1, January, 1970

    Abstract: Describes a large commercial bank's system of performance appraisal for its branches along five major dimensions: 1) growth in deposits/advances (depending on whether they are deposits-heavy or advance-heavy branches), 2) profits or losses, 3) staff relations, 4) efficiency in internal branch routine, and 5) customer service. In actual practice, however, the management ... More

  2. The Cost of Shareholder Activism: LVB Shareholders Vote Out Management

    Authors: Varkkey, Biju; Shah, Virangi;

    Reference No: HRM0249 Pages: 12 Published on: 25, March, 2021

    Abstract: Lakshmi Vilas Bank (LVB) was established as a private sector bank in 1926 in Tamil Nadu. It was set up to serve the financial needs of the people working in small and medium-sized enterprises (SMEs). LVB got into trouble after shifting focus from funding SMEs to funding big corporates. Initially, it ... More

  3. Sterling Bank **

    Authors: Shah, B G; Krishna, Gopal;

    Reference No: F&A0136 Pages: 34 Published on: 1, January, 1970

    Abstract: A nationalized bank with a history of slow growth plans for a "big leap forward". The development plans can be examined in relation to the nature of existing manpower, the structure of union-management relations, the existing organization structure, and the economic realities of the total organization and its various ... More

  4. Sanjay: The Branch Manager **

    Authors: Shah, B G; Krishna, Gopal;

    Reference No: F&A0147 Pages: 11 Published on: 1, January, 1971

    Abstract: Sanjay, the branch manager, is dissatisfied with his performance evaluation during 1965. He has doubts about the soundness of the appraisal system where five different functionaries at the head office evaluate performance. Each functionary evaluates the manager's performance with respect to the work (deposits, advances, public relations, inspection, follow-ups, etc.) for ... More

  5. The Sunshine Bank

    Authors: Shah, B G; Sheth, N R; Krishna, Gopal;

    Reference No: F&A0132 Pages: 10 Published on: 1, January, 1970

    Abstract: The case deals with the problem of maintaining discipline in a major branch of a large bank. Employees stop work following the sudden breakdown of airconditioning equipment, leave the office, and mark incorrect time in the registers while leaving. The local union leaders stage a noisy demonstration within the ... More

  6. The Star System (A) **

    Authors: Shah, B G; Krishna, Gopal;

    Reference No: F&A0143(A) Pages: 12 Published on: 1, January, 1970

    Abstract: Describes the introduction of a formal appraisal system in a bank that has a tradition of personalized recruitment, promotion and evaluation procedures. The idea is to reward officers who have stood by the management in a period of crisis. Under the new scheme, the head office asks the branch managers ... More

  7. Bank of Baroda's Branding Exercise (B)

    Authors: Sharma, Meenakshi;

    Reference No: COMM0006(B) Pages: 12 Published on: 26, February, 2010

    Abstract: The case deals with the steps taken to strengthen the internal communication channel in order to bring about employee engagement during the branding exercise of the bank in 2005 and to make it a deep change of style of business rather than only a change in logo and colours. ... More

  8. Problem Employee **

    Authors: Shah, B G; Sheth, N R; Krishna, Gopal;

    Reference No: F&A0142 Pages: 28 Published on: 1, January, 1970

    Abstract: Deals with the problem of handling an undisciplined employee at a bank's branch office. The employee, who is an active union member, has an unflattering performance record. Repeated memos from the branch manager fail to improve his performance. Ultimately, the branch manager, with the concurrence of the head office, conducts ... More

  9. Launching a new DCF Branch at Aviva Life Insurance Co India

    Authors: Varkkey, Biju; Joy, Roshni;

    Reference No: P&IR0207 Pages: 22 Published on: 31, March, 2009

    Abstract: The Indian Insurance Industry is facing tough times not only in the business front but also in attracting and retaining talent in the sales function. Aviva India had re-entered the Indian life insurance market in 1995, but started business operations a few years later. In addition to the bank assurance business ... More

  10. Mr Raju : Executive Trainee

    Authors: Shah, B G; Krishna, Gopal;

    Reference No: F&A0135 Pages: 13 Published on: 1, January, 1970

    Abstract: The case highlights some problems relating to executive training in a bank, by describing the process of training and placement undergone by a promising trainee. Suitable for discussing the objectives and structure of executive training programmes in a bank, and the problems of incorporating training into the existing organizational structure ... More

  11. Joint Consultation in Chandan Bank **

    Authors: Shah, B G; Sheth, N R; Krishna, Gopal;

    Reference No: F&A0137 Pages: 18 Published on: 1, January, 1970

    Abstract: The case is in two parts. Part A describes the background of union-management relations in a large bank in which a scheme of joint consultation at the head office and regional offices was launched. Part B describes the structure and working of the joint consultative committee at the regional ... More

  12. Grindlays Bank Strike

    Authors: Verma, Pramod;

    Reference No: P&IR0148 Pages: 16 Published on: 1, January, 1981

    Abstract: Grindlays Bank has a strike for nearly ninety days. Several issues arise as a result of the bank bringing out advertisements favouring its position. Newspaper reports and critical comments are also included in the case. The case can be used as a basis for discussing the role of management, union ... More

  13. Snowball (Part I to V)

    Authors: Swamy, S; Rao, Sreenivas S;

    Reference No: BP0170 Pages: 8 Published on: 1, January, 1981

    Abstract: Mr Soni, Branch Manager of Safe Bank, is called upon to handle an altercation between a bank employee and a client, which, while seemingly trivial, has the potential to turn into a union-management conflict. The situation unfolds itself in bits and pieces over two days and becomes a matter ... More

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