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  1. Remove This Item Sector: Banking Finance Insurance (BFI)
  2. Remove This Item Discipline: Human Resource Management
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  1. Case (11)

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List of Most Popular Cases

  1. Reserve Bank (A)

    Authors: Goyal, R C;

    Reference No: P&IR0062(A) Pages: 13 Published on: 1, January, 1966

    Abstract: The case is about the problem of interpreting the definition of "workmen" as enunciated under the Industrial Disputes Act, 1947, and judging whether Class II employees of the bank were "workmen." ... More

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  2. Reserve Bank (B)

    Authors: Goyal, R C;

    Reference No: P&IR0062(B) Pages: 12 Published on: 1, January, 1966

    Abstract: This case is about principles relating to fixation of wages, rules of seniority and promotion, and retrenchment benefits. ... More

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  3. The Star System (B) **

    Authors: Shah, B G; Krishna, Gopal;

    Reference No: F&A0143(B) Pages: 8 Published on: 1, January, 1970

    Abstract: Deals with the problems in introducing a formal appraisal system in the bank; brings out the constraints within which branch managers evaluate their junior colleagues, especially in the absence of well-defined evaluation standards; and indicates how old procedures may continue despite modern personnel practices. ... More

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  4. The Star System (C) **

    Authors: Shah, B G; Krishna, Gopal;

    Reference No: F&A0143(C) Pages: 6 Published on: 1, January, 1970

    Abstract: The managing director appoints a committee of the bank's senior officers, with an outside consultant as its chairman, for working out an appraisal system, and recommending a promotion policy. The committee visits different branches and meets the officers to ascertain their opinions and reactions to the "Star System" of appraisal ... More

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  5. The Sunshine Bank

    Authors: Shah, B G; Sheth, N R; Krishna, Gopal;

    Reference No: F&A0132 Pages: 10 Published on: 1, January, 1970

    Abstract: The case deals with the problem of maintaining discipline in a major branch of a large bank. Employees stop work following the sudden breakdown of airconditioning equipment, leave the office, and mark incorrect time in the registers while leaving. The local union leaders stage a noisy demonstration within the ... More

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  6. White-Collar Unionism: A Case Study

    Authors: Sheth, N R; Krishna, Gopal;

    Reference No: P&IR0083 Pages: 8 Published on: 1, January, 1975

    Abstract: This study description is based on the authors' interviews with a large number of employees and executives of a nationalized bank. It describes the reasons behind white collar employees forming a trade union. ... More

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  7. Premier Bank (A)

    Authors: Sachdeva, P S;

    Reference No: P&IR0056(A) Pages: 6 Published on: 1, January, 1976

    Abstract: Premier Bank was nationalized in 1969 and grew rapidly between 1969 and 1972. The bank's activities were diversified and expanded to cover more areas, particularly rural. Over 2,500 new employees were added and 300 new branches opened in 1970-72. A major reorganization of the organizational structure was also done so that the work could be ... More

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  8. Grindlays Bank Strike

    Authors: Verma, Pramod;

    Reference No: P&IR0148 Pages: 16 Published on: 1, January, 1981

    Abstract: Grindlays Bank has a strike for nearly ninety days. Several issues arise as a result of the bank bringing out advertisements favouring its position. Newspaper reports and critical comments are also included in the case. The case can be used as a basis for discussing the role of management, union ... More

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  9. People's Bank Reorganization

    Authors: Ramachandran, K;

    Reference No: P&IR0177 Pages: 6 Published on: 1, January, 1989

    Abstract: Based on a long-felt need the People's Bank was reorganized. One of the major changes was the creation of a full-fledged department of personnel/industrial relations. Although there were technically qualified persons already on the rolls of the bank to head this department, an outsider with several years banking experience ... More

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  10. Launching a new DCF Branch at Aviva Life Insurance Co India

    Authors: Varkkey, Biju; Joy, Roshni;

    Reference No: P&IR0207 Pages: 22 Published on: 31, March, 2009

    Abstract: The Indian Insurance Industry is facing tough times not only in the business front but also in attracting and retaining talent in the sales function. Aviva India had re-entered the Indian life insurance market in 1995, but started business operations a few years later. In addition to the bank assurance business ... More

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  11. Bank of Baroda's Branding Exercise (B)

    Authors: Sharma, Meenakshi;

    Reference No: COMM0006(B) Pages: 12 Published on: 26, February, 2010

    Abstract: The case deals with the steps taken to strengthen the internal communication channel in order to bring about employee engagement during the branding exercise of the bank in 2005 and to make it a deep change of style of business rather than only a change in logo and colours. ... More

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