Latest published cases

List of Latest Published Cases

  1. Deep Valley Solution: The Vietnam Project

    Authors: Bhatnagar, Deepti; Dixit, M R;

    Reference No: BP0279 Pages: 3 Published on: 25, July, 2002

    Abstract: This case presents the experience of customizing the packaged software of Deep Valley Solutions Limited (DVS) at NCC, Vietnam, a customer site. As a product software company DVS develops and sells packaged software that supports the management of supply chain. The case brings out the perspectives of the general manager, ... More

  2. Deep Valley Solutions Limited: Managing Expectations from and Relationship with Customers

    Authors: Bhatnagar, Deepti; Dixit, M R;

    Reference No: BP0277 Pages: 7 Published on: 25, July, 2002

    Abstract: This case presents the experience of implementing various software customization projects of Deep Valley Solutions Limited (DVS). As a product software company DVS develops and sells packaged software that supports the management of supply chain. Manohar and Anand, the founders of the company, are required to review the experiences, identify ... More

  3. Deep Valley Solutions Limited, Bangalore: Reflections of Noble Corporation, a Client

    Authors: Bhatnagar, Deepti; Bhatnagar, Subhash; Dixit, M R;

    Reference No: BP0275 Pages: 3 Published on: 25, July, 2002

    Abstract: This case presents the experience of a customer vis-a-vis the project implementation process of Deep Valley Solutions Limited (DVS). As a product software company DVS developed and sold packaged software that supported the management of supply chain. Manohar and Anand, the founders of DVS, reflect on the experience and develop ... More

  4. Deep Valley Solutions Limited: Working in Teams and the Role of Project Leaders

    Authors: Bhatnagar, Deepti; Dixit, M R;

    Reference No: BP0278 Pages: 3 Published on: 25, July, 2002

    Abstract: This case presents the reflections of Dileep Sagar, General Manager (Projects) in Deep Valley Solutions Limited (DVS) on working in teams in a software products company. As a product software company DVS develops and sells packaged software that supports the management of supply chain. The reflections cover aspects like developing ... More

  5. Deep Valley Solutions Limited, Bangalore: Experience of Roger Smith, Representative, NCC

    Authors: Bhatnagar, Deepti; Dixit, M R;

    Reference No: BP0276 Pages: 2 Published on: 25, July, 2002

    Abstract: This case describesg the experience of one of the customers of Deep Valley Solutions Limited (DVS), a software product development company located in Bangalore, Karnataka State. DVS develops and sells packaged software that supports the management of supply chain. Roger Smith is the coordinator from customer end. His company has ... More

  6. Clariant India Limited (B)

    Authors: Dixit, M R; Pandey, I M;

    Reference No: BP0274 Pages: 19 Published on: 23, July, 2002

    Abstract: This case presents the initiatives of Mr. Rastogi, the first managing director of Clariant India Limited, in building a performing culture and shaping the strategy of the company. On March 23, 1995, Sandoz International Limited announced the worldwide demerger of its chemical business and spun off an independent chemicals company called Clariant ... More

  7. Clariant India Limited (A)

    Authors: Dixit, M R; Pandey, I M;

    Reference No: BP0273 Pages: 10 Published on: 23, July, 2002

    Abstract: This case describes the situation faced by Mr. Prakash Rastogi, who was appointed as the managing director of Clariant (India) Limited, the Indian arm of Clariant International Limited, a newly spun off unit of Sandoz International Limited. Sandoz announced the world wide demerger of its chemicals business and spun it ... More

  8. Prathama Blood Center

    Authors: Ravichandran, N;

    Reference No: BP0272 Pages: 20 Published on: 19, July, 2002

    Abstract: The case presents the operational details regarding a blood bank in Ahmedabad. The issues related to marketing for mobile blood donation and component usage is the focus. The case focuses on issues related to marketing a new concept, financial viability of a venture, expansion options of a not for profit ... More

  9. He asked me to pay up: Role play on disciplinary proceedings in Industry

    Authors: Varkkey, Biju;

    Reference No: P&IR0187 Pages: 7 Published on: 1, July, 2002

    Abstract: The driver of a lorry that was contracted for transporting alumina to the smelter complained that a company worker demanded Rs. 60 as bribe for unloading the alumina.The accused worker was identified by the driver in presence of a security guard and the supervisor of the area. Based on the ... More

  10. Ahmedabad Regional Passport Office: Rapid Response Time by Process Redesign

    Authors: Bahuguna, Doorva; Ravichandran, N;

    Reference No: PROD0250 Pages: 18 Published on: 25, June, 2002

    Abstract: The case describes the process followed by the RPO, Ahmedabad in issuing a passport. The resources available are described. The status of consumer response time is included. Adequate information is provided to redesign the process, to improve response time. The impact of technology is highlighted. The issues related to any ... More

  11. Mangalore Chemicals and Fertilizers Limited: Strategic Renewal

    Authors: Maheshwari, Sunil Kumar; Ravichandran, N;

    Reference No: BP0271 Pages: 34 Published on: 3, June, 2002

    Abstract: Mangalore Chemicals and Fertilizers Limited was set up by the government of India to meet the demand of fertilizers as a part of its overall operational plan to achieve self-sufficiency and food security. Due to the availability of surplus electricity, the government of Mysore (now Karnataka) represented government of India ... More

  12. Indian Economy Evolves: Up, Right but Slow

    Authors: Pandey, Mohan;

    Reference No: ECO0346TEC Pages: 20 Published on: 18, March, 2002

    Abstract: While the Indian economic reforms initiated 1991 were mandated by a crisis, their continuance by the successive non-Congress governments is not easily explained. This note attempts to understand the socio-political back drop of economic realities to explore the nature of the economic growth of Independent India, and argues that the economic ... More

  13. The Coca Cola Company

    Authors: Jerath, Deepti; Pandey, Mohan;

    Reference No: ECO0347EX Pages: 19 Published on: 18, March, 2002

    Abstract: Coca cola is famous as an extraordinarily successful example of globalization; as well as of the expansion of "Americanization", when for many people, globally, the name ?Coca Cola' is synonymous with American culture. This wave of ?Americanization', however, is simultaneously adapted to national communities, blurring the fundamental distinction between the ... More

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