Deep Valley Solutions Limited: Managing Expectations from and Relationship with Customers

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Abstract

This case presents the experience of implementing various software customization projects of Deep Valley Solutions Limited (DVS). As a product software company DVS develops and sells packaged software that supports the management of supply chain. Manohar and Anand, the founders of the company, are required to review the experiences, identify the lessons learnt, and outline the directions for the future.

Additional Information

Product Type Case
Reference No. BP0277
Title Deep Valley Solutions Limited: Managing Expectations from and Relationship with Customers
Pages 7
Published on Jul 25, 2002
Year of Event 1999
Authors Bhatnagar, Deepti; Dixit, M R;
Area Strategy (STR)
Country India

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