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Latest published cases

List of Latest Published Cases

  1. Theft! What theft? No theft!

    Authors: Maheshwari, Sunil Kumar;

    Reference No: P&IR0201EX Pages: 6 Published on: 1, January, 2003

    Abstract: This exercise describes how a chargesheet is framed and subsequent process of starting an enquiry. ... More

  2. Values, Beliefs and Attitudes

    Authors: Surkund, Deepali; Khokle, Pradyumana W; Vohra, Neharika;

    Reference No: OB0194TEC Pages: 6 Published on: 20, May, 2003

    Abstract: Values, beliefs and attitudes have specific meanings but are often used interchangeably in popular literature and in common parlance. This note defines values, beliefs and attitudes and explains their meaning and classification. It further distinguishes between values, beliefs and attitudes and clarifies their usage when applied to social and organizational ... More

  3. Grievance System Design for an IT Firm

    Authors: Varkkey, Biju;

    Reference No: P&IR0190EX Pages: 3 Published on: 29, May, 2003

    Abstract: An HR executive from a software company has been engaged to design a suitable grievance procedure for its tech. (software developers) employees. The current system has some faults, though a section of line mangers do not see the need to change the system. Certain new initiations are proposed. ... More

  4. Designing Knowledge Management Process at Infosys Technology Limited

    Authors: Verma, Sanjay;

    Reference No: CISG0075 Pages: 7 Published on: 30, June, 2003

    Abstract: The setting of a software development firm is discussed. The Chief Knowledge Officer has detailed requirements of the organization and is conceptualizing on a plan to implement Knowledge Management System. ... More

  5. Look, the Vendor Sponsored the Party

    Authors: Varkkey, Biju; Rajesh, S;

    Reference No: P&IR0192EX Pages: 3 Published on: 22, March, 2004

    Abstract: Three high performing executives availed personal benefit from an event management company who was bidding for a business deal. The E.M.company requested for reimbusement for their expenses, incurred towards hosting the three executives when they lost the deal. The case discusses the aftermath of the complaint and consequences ... More

  6. Measuring Contribution to the Organization: Knowledge Management at Tata Steel

    Authors: Verma, Sanjay;

    Reference No: CISG0081 Pages: 23 Published on: 13, September, 2004

    Abstract: The case explains the process of implementing knowledge management in an organization. Emphasis is on motivating people to participate in the movement through the use of formal reward system. ... More

  7. Knowledge Management at Infosys Technologies Limited

    Authors: Verma, Sanjay;

    Reference No: CISG0082 Pages: 24 Published on: 13, September, 2004

    Abstract: The case discusses evolution of ?Knowledge Management initiatives in Infosys Technologies Limited. The organizational process, structure and design, schemes for investigation and technology architecture have been discussed. ... More

  8. Managing Employees Effectively in a Small Enterprise

    Authors: Singh, Manjari; Vohra, Neharika;

    Reference No: P&IR0193 Pages: 5 Published on: 29, April, 2005

    Abstract: This case study is about a small enterprise in the manufacturing sector that has aligned its human resource management practices with its business strategy. The case explores how three parameters namely; customer satisfaction through assured quality, networking with local industries and employee management are key to the success of this ... More

  9. Issues in Managing Human Resources with Increasing Organisational Size

    Authors: Singh, Pragya; Pasupathy, Vijay; Singh, Manjari;

    Reference No: P&IR0194 Pages: 11 Published on: 29, April, 2005

    Abstract: This case study is about a growing small organization in manufacturing sector. The study looks into the challenges faced by an organization in managing its human resources when its employee strength is increasing. ... More

  10. 'Managers: We are Katti with You': A narrative about union-management conflict at Precision Parts Limited

    Authors: Varkkey, Biju;

    Reference No: P&IR0195 Pages: 12 Published on: 22, August, 2005

    Abstract: Precision Parts Limited was a successful company with model IR situation. With change in union leadership and the managers, the union management dynamics underwent change. The statement is presented for managerial decision making. ... More

  11. चलो ठीक है, आपके कहे अनुसार : क्या मैं इस स्पॉर्ट्स मास्टर को नौकरी से निष्कासित करूँ? (Ready on Your Marks: Should I Fire this Sports Master?)

    Authors: Varkkey, Biju;

    Reference No: P&IR0197-Hindi Pages: 4 Published on: 5, May, 2006

    Abstract: एक अति उच्च प्रदर्शनकर्ता खेल प्रशिक्षक, जिसकी अपनी साख ऐसी थी कि छात्रों एवं अभिभावकों की तरफ से शिकायतें आती रहती हैं। हालाँकि, पहले चेतावनी दी गयी थी, फिर भी शिकायतें जारी रहती हैं। इसमें स्कूल की प्रतिष्ठा भी दाव पर लगती है, स्कूल के सार्वजनिक अनुभव और पिछले दो वर्षों में खेल में हुए सुधार में उसकी हिस्सेदारी रहती है। अच्छे शिक्षक भी इसे करने में मुश्किल का अनुभव करते हैं। ... More

  12. Ready on Your Marks: Should I Fire this Sports Master?

    Authors: Varkkey, Biju;

    Reference No: P&IR0197 Pages: 3 Published on: 5, May, 2006

    Abstract: A high performing sports instructed, who has visible credit to his account is cause of complaints form students and parents. Though warned earlier, complaints continue. At stake is the schools reputation, the public perception of the school and the recovery in sports claimed over last two years. Good teachers are ... More

  13. Kemp's Corner Filling Station: Resolving Ownership Conflict

    Authors: Maheshwari, Sunil Kumar; Dixit, M R; Jain, Abhinandan K; Bhat, Ramesh;

    Reference No: P&IR0199 Pages: 5 Published on: 14, July, 2006

    Abstract: This case describes a complex situation of a Benami Dealer that Sales Officers frequently face in their roles. The case describes the background of the situation and leaves it open to the class to generate options and make choices. ... More

  14. Note from a Job Seeker

    Authors: Varkkey, Biju;

    Reference No: P&IR0200EX Pages: 5 Published on: 10, August, 2006

    Abstract: Describes the experience of a middle manager in search of a job. The recruitment process, designed by a major automobile company and the offer handling process leaves a different perception on the job seeker. ... More

  15. Hard Knocks on a Software Company

    Authors: Monippally, M M;

    Reference No: COMM0004 Pages: 11 Published on: 11, September, 2006

    Abstract: This case is about the way Pragati Software Private Limited, a small but profitable software training company set up in Mumbai by an alumnus of Indian Institute of Management Ahmedabad sent away half its employees in three rounds of layoff in its tenth year. ... More

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