Reference No: BP0170Pages: 8Published on: 1, January, 1981
Abstract: Mr Soni, Branch Manager of Safe Bank, is called upon to handle an altercation between a bank employee and a client, which, while seemingly trivial, has the potential to turn into a union- management conflict. The situation unfolds itself in bits and pieces over two days and becomes a matter ... More
Reference No: CMA0763Pages: 6Published on: 1, January, 1997
Abstract: The case throws light on how bottom-up, decentralized, and autonomous approach can be helpful in the promotion of loan services. The case discusses how one of the managers identified the need of farmers and tried to develop a suitable product. However, the case also highlights the problems faced in implementation ... More
Reference No: BP0081(B)Pages: 15Published on: 1, January, 1976
Abstract: This case follow upon the Punjab National Bank (AR) (BP0081) case, describing the changes that were introduced by Mr Prakash Tandon, Chairman and Managing Director of Punjab National Bank, in organization, budgeting, personnel, culture, public relations and publicity, and performance. The case sets the stage for an evaluation of the ... More
Reference No: CMA0713Pages: 10Published on: 1, January, 1993
Abstract: The case deals with assessing the potential for promoting institutional credit for farm inputs distribution business of M/s B K Agrochemicals in Palanpur taluka of Banaskantha district in Gujarat State. For this purpose three factors are to be analysed. These are : (a) inputs market environment, (b) loan appraisal and ... More
Reference No: BP0395Pages: 12Published on: 12, July, 2017
Abstract: The case deals with an Urban Cooperative Bank situated in Ahmedabad, known as Ahmedabad Peoples Urban Cooperative Bank (APUCB). The bank had come under the scanner of Reserve Bank of India (RBI) during 2009 because of mismanagement. It had failed to resolve its liquidity crisis even after the Reserve Bank of ... More
Reference No: F&A0263(D)Pages: 12 Published on: 1, January, 1976
Abstract: The exercise of formulating the policy guidelines by way of systematic analysis of the environment in which the bank operated, its competition, end users, operations and past performance is described in the case. It was now possible to formulate the expected performance of the various operating units for the next ... More
Reference No: F&A0555Pages: 20Published on: 22, May, 2020
Abstract: When Prime Broking defaulted on its equity derivative positions at the National Stock Exchange, the central counterparty (CCP) suffered substantial losses, although there was no significant movement in the relevant market prices. This revealed hidden risks arising from collateral, liquidity and concentration, wrong-way risks and operational risks in the default ... More
Reference No: CISG0087EXPages: 10Published on: 19, July, 2005
Abstract: This case is based on the experience of a small financial firm, Shiva Financial Services (SFS), involved in the collection of bills for a large cell phone operator. SFS uses electronic spreadsheets extensively in monitoring the collection process. The case illustrates the way SFS uses the spreadsheet software for data ... More
Reference No: F&A0143(A)Pages: 12Published on: 1, January, 1970
Abstract: Describes the introduction of a formal appraisal system in a bank that has a tradition of personalized recruitment, promotion and evaluation procedures. The idea is to reward officers who have stood by the management in a period of crisis. Under the new scheme, the head office asks the branch managers ... More
Reference No: F&A0569Pages: 12Published on: 16, November, 2022
Abstract: Midway through construction, a hotel developer realised that costs had risen too much to be feasible for equity capital. They repositioned the asset as a ResiTel wherein each suite would be sold as a condominium unit to retail buyers. This called for setting up two separate entities: one (PropCo) for ... More
Reference No: F&A0147Pages: 11Published on: 1, January, 1971
Abstract: Sanjay, the branch manager, is dissatisfied with his performance evaluation during 1965. He has doubts about the soundness of the appraisal system where five different functionaries at the head office evaluate performance. Each functionary evaluates the manager's performance with respect to the work (deposits, advances, public relations, inspection, follow-ups, etc.) for ... More
Reference No: F&A0174(B)Pages: 9Published on: 1, January, 1970
Abstract: Case (B) describes how the main objective of extending banking services to the rural areas could not be met by the traditional concepts and procedures. Hence, the management designed a new scheme based mainly on the concept of project management. ... More
Reference No: BP0081(D)Pages: 12Published on: 1, January, 1976
Abstract: Describes an attempt at worker participation in management at Punjab National Bank. It describes how the chief executive went about getting the acceptance of the employees and officers unions to the concept of worker participation. The case highlights the different attitudes of various people towards participation, and the problem of ... More
Reference No: F&A0138(B)Pages: 11Published on: 1, January, 1970
Abstract: This case can be discussed in light of the students' expectations at the end of the discussion of Case (A). The union- management relations strain further in spite of the apparent rapport emerging at the end of Case (A). Describes the various facets of the conflict and provides some understanding ... More
Reference No: COMM0006(B)Pages: 12Published on: 26, February, 2010
Abstract: The case deals with the steps taken to strengthen the internal communication channel in order to bring about employee engagement during the branding exercise of the bank in 2005 and to make it a deep change of style of business rather than only a change in logo and colours. ... More
