Reference No: PROD0215Pages: 38 Published on: 1, January, 1992
Abstract: This case describes the maintenance organization, maintenance facilities, and maintenance requirements of passenger trains coming to Bombay Central. The objective of this case is to help understand the complexities of a maintenance setup operating under dynamic arrival of jobs for maintenance. ... More
Reference No: MAR0393(A)Pages: 21Published on: 11, December, 2007
Abstract: The case deals with strategy and launch plan of Indian operations of MakeMytrip.com (MMT)--an exciting online travel service provider. This case discusses challenges and opportunities existed in the online travel market during the launch phase. The management felt that there was plenty of opportunities but anticipated competition in ... More
Reference No: OB0224Pages: 18Published on: 31, March, 2016
Abstract: The case, “Shivani Carriers Pvt. Ltd.: Managing Employee Motivation at the Bottom of the Pyramid”, has been designed to teach students about the basic principles of employee motivation. The case is also a representative example of the problems faced by small and medium-sized businesses in employee acquisition, motivation, and retention, ... More
Reference No: QM0223Pages: 13Published on: 1, January, 1992
Abstract: This case describes the running of passenger trains within the Vadodara division for which the crew needs to be organized. Since passenger trains are scheduled services, crew schedules can be developed in advance and are called as crew links. Various decisions can be evaluated like impact of various rest restrictions ... More
Reference No: P&IR0209Pages: 3Published on: 1, June, 2011
Abstract: Shweta, Head, India Operations of FV IT Labs, was facing a decision dilemma. While she was aware of irrational behaviour on part of the founder and CEO of the company at times, there seemed to be nothing she could do about it. From trivial matters like bill payments to approval ... More
Reference No: COMM0010Pages: 17Published on: 16, January, 2013
Abstract: In 2009 Brigade Enterprises Limited (BEL), with operations in the real estate sector and construction in South India, prepared a blueprint for implementing Total Transformation in the organization. A central communication channel was identified as a “must” area for improvement. Active and passive measures were adopted to make the internal communication ... More
Reference No: P&IR0160Pages: 27 Published on: 1, January, 1983
Abstract: Matsushita Electric of Japan is among the world's largest consumer electronics companies. Half of its sales and a quarter of its workers are, however, outside Japan. The case describes the operations of Novino Batteries, one of two nearly identical Matsushita joint ventures in India that were established in 1972. The case ... More
Reference No: PROD0079TECPages: 23Published on: 1, January, 1969
Abstract: This is a comprehensive note covering all aspects of work simplification/time and motion study. The note covers in detail method study, motion study and various work measurement techniques. The note is prepared on the basis of several books and other published materials. ... More
Reference No: MAR0394Pages: 59Published on: 17, April, 2008
Abstract: Woolworths Limited was Australia's largest retailer in the food, liquor and grocery sector. The retail activities were conducted through the supermarkets (contributing 88% of consolidated sales), general merchandise and wholesale divisions. Woolworths had two key goals: 1) to increase shareholder returns and 2) giving greater customer satisfaction. These led to the development of ... More
Reference No: PROD0302EXPages: 2Published on: 31, March, 2014
Abstract: India has witnessed a large number of stampedes at places of mass gatherings. The exercise is developed to illustrate the application of an operations management concept of inventory build-up diagram to analyse and manage crowd build-up at events/ venues effectively. Such analysis should be useful to facilities planners, administrators, and ... More
Reference No: PROD0246Pages: 35Published on: 12, September, 1999
Abstract: This case discusses a wide range of supply chain issues, ranging from procurement strategies, managing internal operations, to handing despatches to customers, handled at Coil AND sheet Steel Company Limited (CSSL). The implications of such an integrated look at these decisions are evident because of the tight linkages of material ... More
Reference No: F&A0174(A)Pages: 13Published on: 1, January, 1970
Abstract: Case (A) describes the process of extending banking operations into a traditionally backward rural area. It brings out the strategy adopted by the management of a major commercial bank for opening a rural branch and the branch manager's approach to the problem of communicating the benefits of banking to the ... More
Reference No: PROD0214Pages: 19Published on: 1, January, 1992
Abstract: This case describes the maintenance requirements of various passenger trains terminating and originating at Ahmedabad. Based on these requirements, a maintenance schedule must be drawn up, keeping in mind the availability of maintenance facilities. ... More
Reference No: COMM0020Pages: 7Published on: 1, January, 1970
Abstract: The case concerns a situation in a plant where a HR manager finds that a candidate for a job opening is someone with whom she has a troubling history. She approaches the General Manager, Operations and shares the details of her experiences and her concerns about this person’s candidature. ... More