Queues at Shri Mata Vaishno Devi Shrine

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Abstract

India has witnessed a large number of stampedes at places of mass gatherings. The exercise is developed to illustrate the application of an operations management concept of inventory build-up diagram to analyse and manage crowd build-up at events/ venues effectively. Such analysis should be useful to facilities planners, administrators, and security personnel etc.

Additional Information

Product Type Exercise
Reference No. PROD0302EX
Title Queues at Shri Mata Vaishno Devi Shrine
Pages 2
Published on Mar 31, 2014
Authors Soman, Chetan;
Area Production Management (PROD)
Keywords Queuing Theory, Process Design, Service Operations, Inventory Build-up Diagram
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