Reference No: PSG0088Pages: 37Published on: 24, April, 2003
Abstract: This case is on China Post that, like India Post, operates in a developing country with a large population and vast distances. For China Post, the period of around 1998 was one of transformation, with reform being the only way to survive the challenge of changing times. On the threshold of ... More
Reference No: STR0468Pages: 23Published on: 11, November, 2022
Abstract: What started as a FMCG distributor in 1967 in Kenya as Export Finance Company, is now a dynamic global conglomerate across 48 countries and 5 continents — Export Trading Group. ETG was taken over by the then CFO Mahesh Patel after exit of the founding stakeholders. It was then when the company shifted its ... More
Reference No: HRM0239(A)Pages: 8Published on: 13, December, 2017
Abstract: The chairman of the 60-year old company Texica, Ashutosh Verma approached Dr. Asim Vakil, who has a wide experience in consulting turnaround activities in declining organizations. The organization had undergone few rounds of downsizing and was also reporting about 15-20% attrition in the organization. Dr. Vakil was requested to redesign ... More
Reference No: CISG0117Pages: 33Published on: 14, November, 2011
Abstract: Take Solutions, Middle East and Africa (TSMEA) was a joint venture owned by the Aldamer family from Saudi Arabia, TSL from India and WJ Towell Group from Oman. TSMEA was a distributor, system integrator and after sales service provider to Intermec handheld computers in the Direct Store Delivery (DSD) segment ... More
Reference No: PROD0006(A)Pages: 18Published on: 1, January, 1965
Abstract: A trading organization starts manufacturing some of the machine tools it was selling, and finds difficulty in meeting the delivery schedules. The case highlights the need for inventory control, raw material standardization, establishment of operation standards, reorganization of functions, and other systems and procedures. A good deal of data on ... More
Reference No: PROD0266Pages: 9Published on: 26, April, 2004
Abstract: The central managerial and policy issue presented in the case to understand the implications of reconditioning time, inventory allocation policy, structure of the distribution system to the size of the float inventory as measured by appropriate service level. Such problems arise in a variety of situations. The case presents a ... More
Reference No: CMHS0050Pages: 16Published on: 23, February, 2026
Abstract: This case examines the multilayered emergency response to the Air India plane crash in Ahmedabad on June 12, 2025, which resulted in 260 fatalities. The narrative follows the initial hours through the subsequent weeks, centring on Civil Hospital as the operational hub for trauma care, mass fatality management, family assistance and public communication. ... More
Reference No: F&A0069Pages: 14 Published on: 1, January, 1969
Abstract: The management determines their costing system's suitability for their foundry operation so that they can determine the price they should pay for buying castings from outside sources. Costing information is also required for fixing the selling prices of the end- products. The case provides material for discussing the relevant costs ... More
Reference No: F&A0155(B)Pages: 15Published on: 1, January, 1970
Abstract: The case describes a Management control system in operation in a leading India bank and highlights the problems relating to performance evaluation of branches during the case discussion the need for formal management control and reporting system based on predetermined targets relating to deposits, advances, costs and profits is brought ... More
Reference No: PROD0264Pages: 33Published on: 18, October, 2004
Abstract: The market share for cement transportation by rail had declined from 56% to 43% over the past decade. In an attempt to arrest the sliding market share, the Indian Railway (IR) wished to focus more on customer service by expanding the scope of its offer to a third party logistics service provider. ... More
Reference No: OB0224Pages: 18Published on: 31, March, 2016
Abstract: The case, “Shivani Carriers Pvt. Ltd.: Managing Employee Motivation at the Bottom of the Pyramid”, has been designed to teach students about the basic principles of employee motivation. The case is also a representative example of the problems faced by small and medium-sized businesses in employee acquisition, motivation, and retention, ... More
Reference No: HRM0243Pages: 9Published on: 22, April, 2019
Abstract: Sanjay Sahay, Additional Director General of Karnataka Police and the mastermind behind the fully operational IT ecosystem for Karnataka police reviewed the challenges and bottlenecks in the implementation of the system. He pondered upon the next steps in the direction of national implementation of the technology and his future career ... More
Reference No: CMA0555(C)Pages: 9Published on: 1, January, 1982
Abstract: This case deals with the storage operation of milled rice in the monopsony procurement, processing, and distribution situation of the Paddy Marketing Board in Sri Lanka. The chairman has to decide whether he should go in for modern storage systems of silos or make do with the existing storage with ... More
Reference No: QM0238Pages: 4Published on: 9, August, 1996
Abstract: This case exercise enables an understanding of applying Queuing models in the context of Queues in a post office. The issues of universalization of country due to computerization, appropriate segmentation of client system to help demand analysis are also highlighted. ... More
Reference No: CISG0112Pages: 22Published on: 17, March, 2011
Abstract: ABB, a conglomerate in power and automation, implemented one single SAP across geographical regions via a concept of One-Simple-ABB (OSA) and Regional ERP Management Service Center (REMSC). ABB-India, as the big-brother, took up the challenge to consolidate the ERP's (200+ systems) across the South Asia region with a plethora of challenges ... More
