This case describes the project identification formulation and implementation aspects of the computer based freight Operations Information System (OIS) being planned on Indian Railways (IR). This system is expected to bring about improved efficiency through modernization in information handling and decision-making processes, as well as a qualitative change in the railways customer services. The project envisages the setting up of a computer network with associated communications support to help the management in planning, monitoring, and reviewing freight operations and in improving the utilization of rolling stock and other assets.