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  1. CEAT: The Journey to Business Excellence

    Authors: Dixit, Vaidant; Mukherjee, Saral; Soman, Chetan;

    Reference No: O&DS0012 Pages: 30 Published on: 11, September, 2026

    Abstract: The case illustrates the journey of business transformation at CEAT. It traces the company’s path from 2008, when it was a loss-making firm with militant unionism and an abysmal quality and safety environment in neglected plants, to 2025, when it achieved financial turnaround and growth through a competitive advantage led by ... More

  2. Eye-Q (A): Building a Scalable Business Model

    Authors: Singla, Chitra; Jena, Sanjay Kumar; Sethuram, Shridhar; Goel, Soumya;

    Reference No: CIIE0032(A) Pages: 19 Published on: 11, April, 2025

    Abstract: On April 15, 2009, Rajat Goel and Dr Ajay Sharma, the co-founders of Eye-Q hospitals, a super-specialty chain of eye care hospitals in north India, were reviewing their current business model of providing quality eye care at affordable prices in Tier II and Tier III cities. They had thought their business model ... More

  3. The Indian Express: Reinvention through Digital Business

    Authors: Sharma, Sunil; Srinivasan, Anand; Singh, Bhumika;

    Reference No: BP0436 Pages: 22 Published on: 25, February, 2020

    Abstract: At the turn of mid-2000, the news industry saw a tectonic shift in the reading habits of people, driven by developments in digital technology. News industry’s traditional business model of relying on advertisement income was majorly disrupted. This led to a steep decline in revenues from the print business. ... More

  4. Rebel Foods: Sustaining Growth Through Business Model Innovation

    Authors: Lahiri, Saikat; Bose, Indranil; Majumdar, Adrija;

    Reference No: IS0145 Pages: 18 Published on: 29, November, 2023

    Abstract: Rebel Foods started as a quick service restaurant and eventually morphed into a cloud kitchen provider. The company launched multi-brand cloud kitchens, leveraging the same food preparation space and delivery infrastructure to serve a variety of food missions. Its technology stack included software for inventory management, kitchen management and delivery, ... More

  5. ANA - Aeroportos de Portugal: Mechanisms of a Successful Business Model

    Authors: Huber, Hans;

    Reference No: CIPR0021 Pages: 24 Published on: 13, May, 2014

    Abstract: The Portuguese airport operator ANA was a profitable enterprise. The case analyzes the revenue streams of the company and key accounting benchmarks. It highlights the changes in the business model which occurred during the course of the preparations undertaken for privatization. The development of non-aeronautical services along with quality management ... More

  6. Business Dispute Resolution through Arbitration: Deep Roots in Ancient Indian Culture

    Authors: Agarwal, Anurag K;

    Reference No: BP0343TEC Pages: 5 Published on: 15, November, 2011

    Abstract: Arbitration, the chosen method of business dispute resolution, has deep roots in ancient Indian culture. The 'gram panchayat' has been popular in Indian villages. People gave the status of God to the 'Panch', as has been detailed in the evergreen story 'Panch Parmeshwar' by Munshi Premchand. There are many instances ... More

  7. Business and the Public Policy Process

    Authors: Maru, R M; Umamaheswar, A R;

    Reference No: BP0156TEC Pages: 4 Published on: 1, January, 1979

    Abstract: As the Indian business community has to function within the constraints of the overall economic policy framework and regulations formulated by the states, this note briefly describes the various channels of access and influence employed by business groups in India, both individually and collectively, in the formulation of public policy ... More

  8. RentYourFashion.com (A)

    Authors: Tripathi, Sanjeev; Agrawal, Rahul;

    Reference No: MAR0463(A) Pages: 7 Published on: 30, March, 2015

    Abstract: ‘Fashion Destination’ was a prominent one-stop shop of clothing retail in Ahmedabad which has faced business slowdown in the last 5 years. Vishal, who had recently taken over the management wondered, would renting of premium clothing be a good business model to get back to the business. While pondering over the ... More

  9. RentYourFashion.com (B)

    Authors: Tripathi, Sanjeev; Agrawal, Rahul;

    Reference No: MAR0463(B) Pages: 16 Published on: 30, March, 2015

    Abstract: Since the concept of rental clothing business was new for Indian market and very few players were dealing in it, ‘Wright & Company’ consulting did an exploratory research to understand the model. Through two expert interviews and extensive survey of the business model of existing players across countries, they developed better ... More

  10. RentYourFashion.com (D)

    Authors: Tripathi, Sanjeev; Agrawal, Rahul;

    Reference No: MAR0463(D) Pages: 12 Published on: 30, March, 2015

    Abstract: In 2013, ‘Fashion Destination’, a well-established clothing retailer considered setting up a clothing and accessories rental service. They hired a market research agency ‘Wright & Company’ to conduct a research on the sustainability and profitability of such a business model. The consultants collected primary data and did an extensive analysis for Fashion ... More

  11. Arihant Retail, Chennai

    Authors: Manikutty, S;

    Reference No: BP0339 Pages: 18 Published on: 29, April, 2011

    Abstract: The case deals with Arihant Retail, a family business firms located at Chennai in Tamil Nadu, India. It is a small scale firm, with a turnover of ` 340 million in 2009-10. Mr. Vishal Surana, the young Chief Executive of Arihant, dreams of making this into a ` 3 billion store by 2015. He has ... More

  12. Gazra Café: Managing Two Ends of a Rainbow

    Authors: Mohapatra, Subhalaxmi; Roy, Subhadip;

    Reference No: CIIE0042 Pages: 9 Published on: 12, October, 2026

    Abstract: Gazra Café, the first eatery in Gujarat to be managed by the LGBTQIA+ community, is a unique initiative started by the royal family of Baroda (Vadodara) in 2022 with an objective to include inclusivity in business. The café garnered a good amount of interest among customers and the employees because of ... More

  13. Zerodha - A Success Story(B)

    Authors: Garg, Archit; Gupta, Aashish; Maheshwari, Garima; Sinha, Ankur; Sugathan, Anish;

    Reference No: PROD0319(B) Pages: 4 Published on: 19, December, 2018

    Abstract: The transparency and consistency of Zerodha provided them mileage and the business model certainly disrupted the Indian brokerage industry. The zero-commission model was successful in attracting consumers and provided tough competition to other brokers. However, competitive advantage coming solely from low pricing may not always be sustainable in the long ... More

  14. A-One Starch Products Limited (A)

    Authors: Jain, Abhinandan K; Saha, Jahar;

    Reference No: MAR0317(A) Pages: 15 Published on: 18, August, 1998

    Abstract: A-One Starch Products Limited was established in the late thirties. It was a member of a large business group, and had been manufacturing starch and its derivatives for many diverse industries. It was the acknowledged industry leader for its "technology and product quality". The case describes the corn wet milling ... More

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