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  1. Problem Employee **

    Authors: Shah, B G; Sheth, N R; Krishna, Gopal;

    Reference No: F&A0142 Pages: 28 Published on: 1, January, 1970

    Abstract: Deals with the problem of handling an undisciplined employee at a bank's branch office. The employee, who is an active union member, has an unflattering performance record. Repeated memos from the branch manager fail to improve his performance. Ultimately, the branch manager, with the concurrence of the head office, conducts ... More

  2. Canto Systems Limited

    Authors: Gupta, Parvinder;

    Reference No: OB0195 Pages: 15 Published on: 18, July, 2003

    Abstract: Canto Systems Limited (CSL), a Canto Group company was a leading international Information Technology organization headquartered in Mumbai. It had four operating divisions and five non-operating or support divisions. Software Development Division (SDD), the largest operating division of CSL, had a Business Unit (BU) structure since its inception. The new ... More

  3. Reliance: The Sturdy Bubble

    Authors: Gupta, Ramesh;

    Reference No: F&A0393 Pages: 26 Published on: 1, January, 1988

    Abstract: Deals with innovative financial strategies and accounting policies adopted by Reliance Industries. The case covers the entire life history of the company, thus providing an opportunity for financial and strategy analysis. To save computational work, appropriate ratios and funds flow analysis is provided in the Appendix. Market price data are ... More

  4. Introducing a New Postal Registration Service**

    Authors: Mehta, S C; Kulkarni, A R;

    Reference No: MAR0189 Pages: 15 Published on: 1, January, 1978

    Abstract: The case deals with the experiences of the Post and Telegraph Department in introducing a registration service on an experimental basis in the General Post Office, Ahmedabad. Students are expected to evaluate the introduction strategy of this new service. Issues relating to product concept, benefit, segmentation and product positioning of ... More

  5. Regency Hospital Limited (A)

    Authors: Gupta, Parvinder;

    Reference No: OB0205(A) Pages: 22 Published on: 1, May, 2009

    Abstract: Regency Hospital Limited, a multi-specialty hospital in Kanpur, India was founded by Dr. Atul Kapoor in 1995. The hospital had grown over the years. However, there were a number of issues that were yet to be dealt with. The case describes the struggles that the founder went through in setting up ... More

  6. GoQii-Sokrati: A Contract Dispute in the Digital Ad World

    Authors: Agarwal, Anurag K;

    Reference No: IS0154 Pages: 14 Published on: 18, February, 2026

    Abstract: In 2024, the Supreme Court of India reiterated the principle of minimal judicial interference in arbitration proceedings in the case of GoQii and Sokrati by setting aside the Bombay High Court order passed in April 2024. For about two years, GoQii had paid Sokrati a substantial amount of money for digital marketing ... More

  7. Ambush Marketing: An Introduction

    Authors: Tripathi, Sanjeev;

    Reference No: MAR0459TEC Pages: 7 Published on: 30, March, 2015

    Abstract: Ambush marketing is becoming an increasingly common predatory practice against sponsorships. It is important that managers develop an understanding of the fundamental of ambush marketing and this note is meant to provide this. This note defines and explains the concept of ambush marketing and its typology, It discusses the reasons ... More

  8. Ranjan and Platinum Card

    Authors: Ravichandran, Ramamoorthy;

    Reference No: MAR0438 Pages: 11 Published on: 13, August, 2013

    Abstract: The case illustrates the sequence of events that played out between the customer and his interaction with a Bank from which he availed a credit card and a loan. The failure of service deliverables and deficiencies in the processes of the bank resulted in default of the loan amount and ... More

  9. The Kathiawadis in Maharashtra **

    Authors: Gupta, Tirath; Maslekar, A R;

    Reference No: CMA0494 Pages: 7 Published on: 1, January, 1979

    Abstract: Grazing in forest land is an important service provided by the Indian forests to the local population. The increasing number of cattle and receding forest areas have created problems. Professional Kathiawadi graziers from Gujarat have migrated to some parts of Maharashtra where they have found new and profitable pastures in ... More

  10. Regency Hospital Limited (B): The Road Travelled

    Authors: Gupta, Parvinder; Gupta; Nirmal;

    Reference No: OB0205(B) Pages: 11 Published on: 10, December, 2014

    Abstract: This case builds on Regency Hospital Limited (A), which describes the struggles that the founder Dr. Atul Kapoor went through in setting up the hospital and the challenges he and his team faced. Regency Hospital Limited, a multi-specialty hospital in Kanpur, India, was founded in 1995. Case (B) examines the development ... More

  11. Damodar Valley Corporation (B): 1948-1964

    Authors: Manikutty, S; Murthy, K R S;

    Reference No: BP0171 Pages: 16 Published on: 1, January, 1984

    Abstract: The Damodar Valley Corporation was set up in 1948 and was modeled after the Tennessee Valley Authority (TVA) in USA. The Case describes the origin of the DVC idea, its setup, and its experiences in the first two decades of operations. The Case raises the interesting question of how DVC was ... More

  12. Reliance Communications: On the Brink of Bankruptcy

    Authors: Varma, Jayanth R; Virmani, Vineet;

    Reference No: F&A0560 Pages: 18 Published on: 13, July, 2021

    Abstract: The case describes the change in fortune of Reliance Communications (RCom) from being a pioneer in offering low-cost mobile telephony to the brink of bankruptcy. After giving a brief background on the family history of Reliance Industries, its break-up and the launch of RCom, it describes the changing dynamics of ... More

  13. Crude Import for Oil Refineries*

    Authors: Raghuram, G; Gangwar, Rachna;

    Reference No: CIPR0008 Pages: 16 Published on: 20, October, 2010

    Abstract: In February 2006, Engineers India Limited (EIL) which was hired by the Hindustan Petroleum Corporation Ltd (HPCL) had to submit their final report. The report had to evaluate whether a single point mooring or an additional jetty would be more viable for HPCL's increased crude import requirements through the Mumbai port. ... More

  14. Crysta-Plast Chemicals Limited

    Authors: Shukla, P R; Thomas, P S;

    Reference No: PROD0171 Pages: 19 Published on: 1, January, 1981

    Abstract: CPCL is a joint sector firm set up with Japanese collaboration to produce acrylic plastic using the by?product of a petrochemical complex??a highly poisonous gas??as a key raw material. Although the manufacturing process was sound, the company was beset with a number of problems during its two? ... More

  15. Arihant Retail, Chennai

    Authors: Manikutty, S;

    Reference No: BP0339 Pages: 18 Published on: 29, April, 2011

    Abstract: The case deals with Arihant Retail, a family business firms located at Chennai in Tamil Nadu, India. It is a small scale firm, with a turnover of ` 340 million in 2009-10. Mr. Vishal Surana, the young Chief Executive of Arihant, dreams of making this into a ` 3 billion store by 2015. He has ... More

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