Search results for 'communication cases'

Authors: Mohan, Manendra;

Reference No: MAR0231TEC Pages: 4 Published on: 1, January, 1979

Abstract: Advertising is effective mass communication between producers and consumers. There are different models that explain the way advertising works. According to the stimulus response model, the receiver of the advertising message is stimulated to react according to the advertiser's intentions. Certain other models explain that advertising may help in changing ... More

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Authors: Sharma, Meenakshi;

Reference No: COMM0018 Pages: 6 Published on: 21, August, 2017

Abstract: The case deals with the situation faced by Anuj Pathak who has returned to his home country after many years overseas. He is trying to settle into his new workplace and is keen to show results by getting his team to deliver. Knowing that he has a strong team of ... More

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Authors: Bashyam, S; Ganesh, S R;

Reference No: OB0115TEC Pages: 5 Published on: 1, January, 1980

Abstract: Nonverbal communication confirms, contradicts or acts as a powerful substitute for verbal communication in almost all interpersonal transactions. In his book, "Manwatching??A Field Guide to Human Behaviour," highly illustrated with field observations, Desmond Morris shows how people signal their attitudes, desires and innermost feelings more powerfully through unconscious bodily ... More

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Authors: Misra, Sasi B; Arul, M J;

Reference No: OB0090TEC Pages: 6 Published on: 1, January, 1975

Abstract: Man communicates both verbally and through cues that are not verbal (e.g. the body, space, time and things). Although words are a powerful medium of communication with regard to external facts and events, they are nowhere near the nonverbal medium in communicating inner feelings, emotions and interpersonal attitudes. An ... More

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Authors: Barua, Samir K; Bhatnagar, Deepti; Jain, Abhinandan K; Jain, Rekha; Raghuram, G;

Reference No: PSG0089 Pages: 65 Published on: 24, April, 2003

Abstract: This case focuses on the problems facing the DOP, so that an appropriate strategy for a sustainable future can be evolved. The DOP was faced with the task of dealing with dichotomous demands that often challenged the organizations culture, and the mind set of senior executives. On the one hand, ... More

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Authors: Raghuram, G; Venkataraman, Krishnan;

Reference No: MAR0349 Pages: 16 Published on: 1, January, 2003

Abstract: This case is based on the real life experience of an emotionally traumatic incident, caused due to the poor servicing by Delta Airlines, and their travel agent. The post incident communication and the subsequent proceedings in the Consumer Court are discussed in the case. The case brings out interesting aspects ... More

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Authors: Gupta, Subroto Sen;

Reference No: MAR0176 Pages: 15 Published on: 1, January, 1976

Abstract: Protein Foods Association educated people on nutrition. In 1972, there was a three phase evaluation of the effectiveness of the Protein Communication Programme in Maharashtra. After specifying the communication task, target group, media strategy and mediawise expenditure of the campaign, the case gives the detailed methodology of the survey and the ... More

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Authors: Vyas, Preeta H; Swarup, Rohit;

Reference No: MAR0372 Pages: 21 Published on: 1, January, 2006

Abstract: Mr. Rohit Swarup, Director of Xplora Design Skool (XDS) was reviewing the report and recommendations made by a student group on selection of towns where XDS could open centres to exploit the opportunity of significant interest in multimedia in the country in February 2004. He was particularly interested in the process ... More

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Authors: Banerjee, Bibek;

Reference No: MAR0343 Pages: 13 Published on: 21, September, 2001

Abstract: This case describes the Marketing Manager's decision dilemma in developing a value proposition, and communication strategy for a new fabric wash product. The manager has to evaluate the pros and cons of all communication options in context of a line-extension strategy that, interestingly, is in the form of a new ... More

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Authors: Raghuram, G; Jain, Rekha;

Reference No: QM0240EX Pages: 10 Published on: 30, June, 1997

Abstract: This case deals with the project management of computerization of registration sorting by the Department of Post in Ahmedabad. An assessment of activity times shows that the project would go beyond the deadline. The PERT/CPM network highlights activities for possible crashing. ... More

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Authors: Sharma, Meenakshi;

Reference No: COMM0006(A) Pages: 7 Published on: 26, February, 2010

Abstract: The case deals with the branding exercise undertaken by Bank of Baroda in June 2005. It sets the context of the changing industry environment, and describes how the bank took the decision to undertake a repositioning exercise through a major transformation. At the same time, the top management recognized that changes ... More

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Authors: Rangnathan, Kavitha; Sarin, Ankur;

Reference No: CISG0109 Pages: 25 Published on: 14, October, 2009

Abstract: BabaJob.com - based in Bangalore, India - is a unique for-profit venture that aims to connect workers in the informal job sector (cooks, gardeners, drivers etc) to potential employers. It uses a variety of information and communication technologies like the web, mobile phones, IVRS (interactive voice response systems) and ... More

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Authors: Varma, Jayanth R; Virmani, Vineet;

Reference No: F&A0560 Pages: 18 Published on: 13, July, 2021

Abstract: The case describes the change in fortune of Reliance Communications (RCom) from being a pioneer in offering low-cost mobile telephony to the brink of bankruptcy. After giving a brief background on the family history of Reliance Industries, its break-up and the launch of RCom, it describes the changing dynamics of ... More

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Authors: Rao, Sreenivas S; Saiyadain, M S;

Reference No: BP0163TEC Pages: 4 Published on: 1, January, 1980

Abstract: This note gives the authors' observations, based on their experience of simulated job interviews of forty IIMA students of the Managerial Oral Communication course in the academic year 1979-80. It provides information on how the interviews were structured, the theme of the interviews, preparation made by the students for the ... More

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