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  1. Authority and Power

    Authors: Arul, M J; Pestonjee, D M;

    Reference No: OB0116TEC Pages: 4 Published on: 1, January, 1981

    Abstract: This article deals with the processes of authority and power. Power is defined as an influence over others, i.e., one's ability to cause change in the cognition, attitude, behaviour and/or emotion of others. Depending upon its various sources, eight different types of power have been distinguished. These are: ... More

  2. Launching a new DCF Branch at Aviva Life Insurance Co India

    Authors: Varkkey, Biju; Joy, Roshni;

    Reference No: P&IR0207 Pages: 22 Published on: 31, March, 2009

    Abstract: The Indian Insurance Industry is facing tough times not only in the business front but also in attracting and retaining talent in the sales function. Aviva India had re-entered the Indian life insurance market in 1995, but started business operations a few years later. In addition to the bank assurance business ... More

  3. Joshi and Discipline (A)

    Authors: Sheth, N R; Shukla, H C;

    Reference No: P&IR0043(A) Pages: 13 Published on: 1, January, 1974

    Abstract: This case describes a series of minor and major acts of indiscipline committed by an employee of a large public sector organization over a period of fourteen years; records the action taken by the management on various occasions; describes the intention of the management to deal with the employee's conduct ... More

  4. SEWA: A Trade Union with a Difference

    Authors: Bhatnagar, Deepti;

    Reference No: OB0173 Pages: 31 Published on: 1, January, 1988

    Abstract: SEWA, or the Self?Employed Women's Association, is a trade union devoted to the cause of the upliftment of poor, self?employed women. Unions are often known as protest organizations aimed at wrestling maximum advantages from the employers for their worker? members. SEWA as a trade union has pitched itself ... More

  5. Industrial Relations: Old and New (E)

    Authors: Sheth, N R;

    Reference No: P&IR0037(E) Pages: 4 Published on: 1, January, 1973

    Abstract: This case follows Parts A to D of the case; describes the role of the state government's labour administration in the long drawn struggle between management and union described earlier; and provides some insights into the working of the labour administration in relation to the task of conflict resolution at ... More

  6. Maruti Udyog Limited: Industrial Unrest of 2000-2001(A)

    Authors: Maheshwari, Sunil Kumar;

    Reference No: P&IR0184(A)EX Pages: 10 Published on: 27, February, 2002

    Abstract: MUL, a joint venture between the Government of India and Suzuki Motor Corporation of Japan, known for its pro-labour policies, was embroiled in a dispute in mid 2000, with its workforce of more than 5500 employees. Agitation was taking place at a time when MUL's market share had quickly declined from 82.8 per ... More

  7. Industrial Relations: Old and New (D)

    Authors: Sheth, N R; Dixit, L M;

    Reference No: P&IR0038(D) Pages: 7 Published on: 1, January, 1972

    Abstract: This part describes the management's efforts to stabilize industrial relations in the organization by streamlining the procedure for handling employees' grievances. It also brings out some changes in managerial roles resulting from the strike. ... More

  8. Kemp's Corner Filling Station: Resolving Ownership Conflict

    Authors: Maheshwari, Sunil Kumar; Dixit, M R; Jain, Abhinandan K; Bhat, Ramesh;

    Reference No: P&IR0199 Pages: 5 Published on: 14, July, 2006

    Abstract: This case describes a complex situation of a Benami Dealer that Sales Officers frequently face in their roles. The case describes the background of the situation and leaves it open to the class to generate options and make choices. ... More

  9. On Having a Computer (B)

    Authors: Sheth, N R;

    Reference No: P&IR0055(B) Pages: 8 Published on: 1, January, 1974

    Abstract: Describes the process of computerization and its organizational implications in an industrial undertaking. In Part A, the management's decision to install a computer and its acceptance at various managerial levels are brought out in a historical perspective. Part B describes the effects of computerization on industrial relations in the organization. ... More

  10. On Having a Computer (A)

    Authors: Sheth, N R;

    Reference No: P&IR0055(A) Pages: 12 Published on: 1, January, 1974

    Abstract: Describes the process of computerization and its organizational implications in an industrial undertaking. In Part A, the management's decision to install a computer and its acceptance at various managerial levels are brought out in a historical perspective. Part B describes the effects of computerization on industrial relations in the organization. ... More

  11. Is the Concept of Motivation Relevant?

    Authors: Garg, Pulin K; Parikh, Indira J;

    Reference No: OB0083TEC Pages: 7 Published on: 1, January, 1976

    Abstract: The concept of motivation is grounded in the basic assumptions of the nature of man and in the stance??social and personal?? toward life and its phenomenon. This note attempts to discuss the viability of the concept of motivation in the Indian context, keeping in mind the Indian manager's goals ... More

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