Reference No: P&IR0207Pages: 22Published on: 31, March, 2009
Abstract: The Indian Insurance Industry is facing tough times not only in the business front but also in attracting and retaining talent in the sales function. Aviva India had re-entered the Indian life insurance market in 1995, but started business operations a few years later. In addition to the bank assurance business ... More
Reference No: OB0082TECPages: 11Published on: 1, January, 1976
Abstract: The article describes an approch and part of the technology of working with groups. The major focus is in exploring how to be a person with others and not reducing them to enches and shadows of one's own self. ... More
Reference No: P&IR0009Pages: 17Published on: 1, January, 1975
Abstract: The case refers to a public utility organization where the union had given notice for termination of the existing wage agreement. Since the two parties could not come to a bilateral agreement, the conciliation officer tried to mediate. The process of conciliation is described in the case. Students are expected ... More
Reference No: P&IR0109TECPages: 11Published on: 1, January, 1977
Abstract: Describes several approaches and techniques of attitude measurement, like direct observation, self report, and attitude scales. The specific attitude scales described in some detail are: Thurstone's scale, Likert's scale, the Scalegram techniques, and the Semantic differential. The strengths and limitations of various attitude measurement techniques have also been examined. Is ... More
Reference No: PROD0129TECPages: 12Published on: 1, January, 1977
Abstract: This note deals with incentives computation and the evaluation of the incentive scheme used in a firm manufacturing industrial explosives. The individual scheme used is the "work reward scheme" and the group scheme used is the "multifactor work reward scheme." In a situation where output is predominantly process?controlled, the ... More
Reference No: OB0098TECPages: 9 Published on: 1, January, 1976
Abstract: The note attempts to systematize some of the multiple definitions, meanings and approaches to socialization. The dominant matrix of socialization is the interplay of biogenic needs of the child and the cultural modes of meeting them. The concept of stages in terms of time and growth is central to the ... More
Reference No: P&IR0024Pages: 20Published on: 1, January, 1974
Abstract: Deals with an alleged act of indiscipline on the part of an employee in a large public sector corporation. Part A of the case gives some basic information about the charge of indiscipline against the employee as recorded by an officer. On the basis of this information, trainees can be ... More
Reference No: P&IR0145Pages: 8Published on: 1, January, 1981
Abstract: The case deals with a situation of conflict leading to lockout in a company. After a comparatively peaceful existence for nearly fifteen years, the industrial relations situation started deteriorating. The internal as well as the external environment had undergone a radical change. A new union leader adopts the strategy of ... More
Reference No: OB0114Pages: 10 Published on: 1, January, 1980
Abstract: Dr Shekhar joins Navjivan Enterprises as a Behavioural Scientist in the Personnel Department, and, within a month of joining, resigns and leaves the organization. The factors responsible for his resignation are examined through a series of interviews with Dr Shekhar, and a few others associated with his work. The case ... More
Reference No: P&IR0037(E)Pages: 4Published on: 1, January, 1973
Abstract: This case follows Parts A to D of the case; describes the role of the state government's labour administration in the long drawn struggle between management and union described earlier; and provides some insights into the working of the labour administration in relation to the task of conflict resolution at ... More
Reference No: P&IR0160Pages: 27 Published on: 1, January, 1983
Abstract: Matsushita Electric of Japan is among the world's largest consumer electronics companies. Half of its sales and a quarter of its workers are, however, outside Japan. The case describes the operations of Novino Batteries, one of two nearly identical Matsushita joint ventures in India that were established in 1972. The case ... More
Reference No: OB0226TECPages: 14Published on: 19, May, 2017
Abstract: The purpose of this note is to help readers understand organisational structure better by making them recognize the intricacies of structure and its alignment with various other elements of organisation. We first introduce organisations as open systems, describe the elements of an organisation and stress the importance of alignment of ... More
Reference No: BP0170Pages: 8Published on: 1, January, 1981
Abstract: Mr Soni, Branch Manager of Safe Bank, is called upon to handle an altercation between a bank employee and a client, which, while seemingly trivial, has the potential to turn into a union-management conflict. The situation unfolds itself in bits and pieces over two days and becomes a matter ... More
Reference No: OB0141TECPages: 20Published on: 1, January, 1974
Abstract: The concept of OD has been defined. Various Characteristics of OD have been discussed. Several interventions used in OD Programme are mentioned. Some issues in OD Programme are mentioned. Some issue in OD Work in India are also discussed. ... More