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  1. Aster Retail UAE (A): Connecting Employees, Customers and Business Results

    Authors: Varkkey, Biju; Trivedi, Bhumi;

    Reference No: HRM0244 Pages: 31 Published on: 12, March, 2020

    Abstract: Aster Retail (AR) is the retail pharmacy division of Aster Dr Moopen’s Healthcare (ADMH) Group. The group delivers healthcare services across the Middle East, India and the Far East with a portfolio of hospitals, clinics, diagnostic centres and retail pharmacies. AR, under the leadership of Chief Executive Officer (CEO), ... More

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  2. VIKAS AND SAVE: Combining Cause with Commerce

    Authors: Gupta, Vishal; Gopakumar, K V; Brahmbhatt, Kruti;

    Reference No: OB0239 Pages: 21 Published on: 12, June, 2020

    Abstract: This case discusses the evolution of VIKAS, from a small non-profit organisation to a cluster of non-profit as well as for-profit organisations, collectively attempting to address the issues of poverty and under-development. This case discusses the factors that influenced the evolution of VIKAS (non-profit organisation) and SAVE (for-profit organisation). The ... More

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  3. The Undulations During an Organization Transformation: The Journey of NCJM Employee Cooperative

    Authors: Kandathil, George ;

    Reference No: HRM0259 Pages: 25 Published on: 29, December, 2023

    Abstract: The case describes decade-long (1987-1997) struggles that NCJM employees went through while transforming a family-owned company deserted by its owners into an employee-owned worker cooperative. NCJM was one of the largest private worker cooperatives in India. In the backdrop of the challenges that the leaders and employees faced from suppliers, ... More

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  4. Tata vs Mistry (A): Struggle for Succession and Governance

    Authors: Gupta, Vishal; Gupta, Deepali;

    Reference No: OB0246(A) Pages: 23 Published on: 29, March, 2023

    Abstract: This case highlights the loopholes in succession planning and issues of corporate governance at the multinational conglomerate Tata Group headquartered in Mumbai, India. This is a three-part case which highlights the dramatic removal of Cyrus Mistry from the chairmanship of Tata Group. The case is based on excerpts from the ... More

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  5. Branded with Allegations: Labour Rights Violation in the Supply Chain

    Authors: Varkkey, Biju; Majumder, Mrinmoy;

    Reference No: P&IR0208 Pages: 4 Published on: 29, September, 2010

    Abstract: A garment manufacturing company located at Gurgaon, Haryana associated with Marks and Spencer (M&S), a large retailer was in the news when The Observer of London exposed the near sweatshop conditions existing in Indian factories. The company and the retailer were accused of violating Ethical Trading Initiatives (ETI) and ... More

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  6. Pramukh Swami Maharaj Shatabdi Mahotsav: Service-Orientation, People Management and Leadership

    Authors: Gupta, Vishal; Gandhi, Manan;

    Reference No: ADCLOD0004 Pages: 25 Published on: 25, November, 2024

    Abstract: The case presents details about how the organisation could inspire its volunteers to complete the project in time with minimal supervision and provide an amazing experience for the visitors. The PSM nagar was constructed within a span of 9 months (including the monsoon period in India from mid-June to September). It ... More

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  7. Tata vs Mistry (B): Struggle for Succession and Governance

    Authors: Gupta, Vishal; Gupta, Deepali;

    Reference No: OB0246(B) Pages: 4 Published on: 29, March, 2023

    Abstract: Case (B) focuses on the aftermath of petition filing by Mistry in NCLT. In July 2018, the final order was passed. It rejected Mistry’s claims, and RNT was in the clear. Mistry challenged the verdict in the National Company Law Appellate Tribunal (NCLAT). ... More

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  8. Tata vs Mistry (C): Struggle for Succession and Governance

    Authors: Gupta, Vishal; Gupta, Deepali;

    Reference No: OB0246(C) Pages: 3 Published on: 29, March, 2023

    Abstract: Case (C) untangles the series of events where the petition filed by Mistry is heard by NCLAT. In December 2019, NCLAT reversed the earlier order completely. It restored Mistry as the Executive Chairman of Tata Sons and Director in the Tata Group terming his dismissal illegal. ... More

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  9. Cummins India: Creating an Inclusive Workplace for Women

    Authors: Varkkey; Biju; Kulkarni, Vaibhavi;

    Reference No: HRM0242 Pages: 23 Published on: 27, February, 2019

    Abstract: The case describes Cummins India’s journey of implementing a large scale change to bring about gender diversity and inclusion (D&I) in their organization. The case underscores how this journey from 7% female representation (professional cadre) in 2005 to over 30% representation in the span of 12 years necessitated some tough decisions and ... More

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  10. A Case of HIV at Woodworks Ltd. (B): A Slew of Curve Balls

    Authors: Sharda, Kirti;

    Reference No: OB0241(B) Pages: 6 Published on: 23, March, 2020

    Abstract: Raman Basu, an employee at Woodworks Ltd., has tested positive for HIV; Jai Shah, the CEO of the firm (and the protagonist in this case) wants to arrive at a decision whether the employee should be asked to leave the organization or be retained. The case situation offers an opportunity ... More

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  11. Teams and Conflicts: The Legal Team at Velocity Motors (Part B)

    Authors: Chawla, Harkiran Kaur; Gopakumar, K. V., Ram Mohan, M.P.;

    Reference No: OB0249(B) Pages: 4 Published on: 26, June, 2025

    Abstract: Part B explores the interpersonal and group dynamics and tensions between the existing CLO, who is nearing retirement, and the deputy general counsel, who is being trained for the future CLO role. The conflict is intra-team (or within a team/subunit) in this case. The current CLO views their role ... More

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  12. Crafting a Vision and Mission Statement for the Competition Commission of India

    Authors: Sharma, Sunil; Varkkey, Biju;

    Reference No: BP0392 Pages: 11 Published on: 31, March, 2016

    Abstract: The Government of India established Competition Commission of India (CCI hereafter) through an act promulgated in 2002 to shift regulatory focus from curbing monopolies to promoting competition. The organization became fully functional in 2009 and gained recognition for its proactive stance when it slapped a penalty of Rs. 6400 crore on eleven cement ... More

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  13. The Amara Raja Group (B): Transforming The HR Function for Vision 2025 and Beyond

    Authors: Varkkey, Biju; Shaik, Farheen Fathima;

    Reference No: HRM0241(B) Pages: 20 Published on: 2, February, 2023

    Abstract: This case, Amara Raja Group (B): Vision 2025 is set in 2019 where the HR department has gone through multiple interventions commencing in 2017, including building a business specific recruitment strategy, making HR digital, and development of an employee value proposition. With changes in external environment including increased digitisation, automation, and industry 4.0 along ... More

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  14. Tata vs Mistry (D): Struggle for Succession and Governance

    Authors: Gupta, Vishal; Gupta, Deepali;

    Reference No: OB0246(D) Pages: 2 Published on: 29, March, 2023

    Abstract: Case (D) describes the verdict of the Supreme Court that upheld the decision of the board of Tata Sons to remove Mistry as the Chairman of the board. The 282-page-judgment set aside the 2019 judgment of the NCLAT that had restored Mistry as the Executive Chairman of Tata Sons and Director ... More

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  15. A Case of HIV at Woodworks Ltd. (A): Jai Shah’s Dilemma

    Authors: Sharda, Kirti;

    Reference No: OB0241(A) Pages: 15 Published on: 23, March, 2020

    Abstract: Raman Basu, an employee at Woodworks Ltd., has tested positive for HIV; Jai Shah, the CEO of the firm (and the protagonist in this case) wants to arrive at a decision whether the employee should be asked to leave the organization or be retained. The case situation offers an opportunity ... More

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