The Undulations During an Organization Transformation: The Journey of NCJM Employee Cooperative

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Abstract

The case describes decade-long (1987-1997) struggles that NCJM employees went through while transforming a family-owned company deserted by its owners into an employee-owned worker cooperative. NCJM was one of the largest private worker cooperatives in India. In the backdrop of the challenges that the leaders and employees faced from suppliers, financiers, government regulatory agencies and political parties, the case recounts the undulations of employee involvement in the transformation process, specifically with respect to two change efforts — institution and maintenance of a plant level consultative committee and changes in disciplinary processes. Furthermore, the case also narrates the internal tensions between the employee groups around information sharing. Thus, it highlights the enigmatic nature of employee participation or involvement in organizational change and documents how the three groups involved in change — workers, unions, and staff — tried to make sense of new developments including the causality of their attributions and related leadership challenges.

Additional Information

Product Type Case
Reference No. HRM0259
Title The Undulations During an Organization Transformation: The Journey of NCJM Employee Cooperative
Pages 25
Published on Dec 29, 2023
Year of Event 1987-1997
Authors Kandathil, George ;
Area Human Resource Management (HRM)
Discipline Human Resource Management, Organizational Behaviour
Sector Cooperatives
Learning Objective Transformation of a family-owned business into a worker co-operative. Dynamic and contradictory nature of employee involvement or worker participants in organisational transformation. Contradictory sense-making of organisational change by different interest groups and the tensions it creates and the repercussions for the organizational change.
Keywords Organizational Transformation; Employee involvement; Worker Co-operative; Information Sharing; Worker Participation
Country India
State West Bengal
Organization NCJM
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