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  1. Punjab National Bank (B)

    Authors: Murthy, K R S;

    Reference No: BP0081(B) Pages: 15 Published on: 1, January, 1976

    Abstract: This case follow upon the Punjab National Bank (AR) (BP0081) case, describing the changes that were introduced by Mr Prakash Tandon, Chairman and Managing Director of Punjab National Bank, in organization, budgeting, personnel, culture, public relations and publicity, and performance. The case sets the stage for an evaluation of the ... More

  2. Tata vs Mistry (A): Struggle for Succession and Governance

    Authors: Gupta, Vishal; Gupta, Deepali;

    Reference No: OB0246(A) Pages: 23 Published on: 29, March, 2023

    Abstract: This case highlights the loopholes in succession planning and issues of corporate governance at the multinational conglomerate Tata Group headquartered in Mumbai, India. This is a three-part case which highlights the dramatic removal of Cyrus Mistry from the chairmanship of Tata Group. The case is based on excerpts from the ... More

  3. A Note on Accountability of Public Sector Undertakings to Government and Parliament

    Authors: Kulkarni, G R;

    Reference No: BP0096TEC Pages: 8 Published on: 1, January, 1976

    Abstract: The note identifies and discusses the different instruments through which the government and the Parliament ensure accountability and control over the managements of public sector undertakings in India. ... More

  4. Maharogi Sewa Samiti: Baba Amte's Ashram

    Authors: Bhatnagar, Deepti;

    Reference No: OB0177 Pages: 20 Published on: 1, January, 1988

    Abstract: The case study deals with the emergence of Maharogi Sewa Samiti as an important institution in the field of leprosy treatment and rehabilitation. Starting with a thumbnail sketch of Baba Amte??the moving spirit behind the institution??the study traces the history of Maharogi Sewa Samiti from a small beginning ... More

  5. चाय नहीं परोसी जायेगी (Tea Shall Not be Served)

    Authors: Vohra, Neharika;

    Reference No: OB0202-Hindi Pages: 2 Published on: 30, April, 2008

    Abstract: यह केस स्वयं एक पत्र का रूप है जो स्कूल के आचार्य एवं शिक्षकों के मध्य संचार बनाता है। आचार्य ने शिक्षकों को आदेश दिया था कि शिक्षकों को स्कूल में विराम के दौरान अपने फालतू समय के 20 मिनट्स स्कूल की केन्टीन में व्यतीत करने चाहिए और छात्रों के साथ बैठकर चाय लेनी चाहिए। शिक्षकों को यह आदेश क्रूर लगा और अनौपचारिक बैठक में अपनी पीड़ा व्यक्त करने में विफल रहने के बाद उन्होंने समूह में मिलकर आचार्य को सामूहिक पत्र लिखा कि उन्हें अपने कार्मिक खंड में ही चाय पीने दी जाये। आचार्य को यह पत्र पढ़कर काफी बुरा लगा और इस रुख में अडग रहीं। वह उन सभी से ऐसी अपेक्षा रखती हैं कि वे आदेश का पालन करें क्योंकि छात्र-शिक्षकों के बीच वह बड़ी अंतर्क्रिया देखना चाहती थी। ... More

  6. Tea Shall Not be Served

    Authors: Vohra, Neharika;

    Reference No: OB0202 Pages: 2 Published on: 30, April, 2008

    Abstract: The case is in the form of an exchange of letters between the principal of a school and its teachers. The principal has ordered that teachers should spend their twenty minute free time during recess in the school canteen and have tea with the students. The teachers find the order ... More

  7. GAIL 'Saksham' Program: Remoulding the Future

    Authors: Gupta, Vishal; Turaga, Rama Mohana; Mittal, Shweta;

    Reference No: PSG0123 Pages: 19 Published on: 28, July, 2017

    Abstract: ‘Saksham’, a corporate social responsibility (CSR) initiative of one of the largest public sector companies in India, the Gas Authority of India Limited (GAIL), provides specific training in skills required for plastic industry to low-income communities potentially affected by GAIL’s business operations. Unlike a typical GAIL CSR programme, which ... More

  8. Ahmedabad People Urban Co-operative Bank in Liquidation

    Authors: Rajaram, Vidya; Patki, Jivraj;

    Reference No: BP0395 Pages: 12 Published on: 12, July, 2017

    Abstract: The case deals with an Urban Cooperative Bank situated in Ahmedabad, known as Ahmedabad Peoples Urban Cooperative Bank (APUCB). The bank had come under the scanner of Reserve Bank of India (RBI) during 2009 because of mismanagement. It had failed to resolve its liquidity crisis even after the Reserve Bank of ... More

  9. Fish TV

    Authors: Sharma, Dheeraj;

    Reference No: MAR0491 Pages: 7 Published on: 31, March, 2017

    Abstract: Fish TV, one of the largest Direct-to-Home (DTH) television operator in India found itself in trouble. Customers had accused the company of misleading them by way of false advertising and were now asking for restitution. Rajeev Batra, CEO of Fish TV was now facing a dilemma as to whether the ... More

  10. Appreciative Inquiry: A Positive Way to Manage Change

    Authors: Gupta, Vishal; Shah, Binita;

    Reference No: OB0229TEC Pages: 9 Published on: 14, March, 2018

    Abstract: In our problems lie our greatest opportunities. Appreciative inquiry creates a dialogic environment that excites imagination. The appreciative conversations that take place one to one, in small groups, and in ever larger circles, serve to build trust and strengthen relationships allowing for the disruption of old patterns of thinking. This ... More

  11. Air India 171: Gujarat Health System Response to an Air Disaster

    Authors: Jain, Tarun; Pingali, Viswanath; Veda, V R; ;

    Reference No: CMHS0050 Pages: 16 Published on: 23, February, 2026

    Abstract: This case examines the multilayered emergency response to the Air India plane crash in Ahmedabad on June 12, 2025, which resulted in 260 fatalities. The narrative follows the initial hours through the subsequent weeks, centring on Civil Hospital as the operational hub for trauma care, mass fatality management, family assistance and public communication. ... More

  12. The Role of the Financial Adviser in Public Sector Undertakings

    Authors: Kulkarni, G R;

    Reference No: BP0037 Pages: 11 Published on: 1, January, 1968

    Abstract: The case gives the governments view in the form of "departmental instructions" and the experience of implementing these instructions in different public sector undertakings. The case also gives three situations illustrating problems of relationship between the financial adviser and the "administration" in government companies. It raises the question: How can ... More

  13. Synthetics & Chemicals Limited (A)**

    Authors: Nambudiri, C N S; Seshan, Suresh A; Raman, K S;

    Reference No: BP0040(A) Pages: 22 Published on: 1, January, 1969

    Abstract: The case describes the history of the company since its incorporation (in 1960) to 1968. It focuses on the major proxy fight between the Firestone Rubber and Tyre Company and the Kilachand interests which arose over the issue of the appointment of a firm in which the Kilachands were interested as the ... More

  14. Voltas Limited (G): Industrial Relations at Voltas

    Authors: Saiyadain, M S;

    Reference No: BP0144(G) Pages: 28 Published on: 1, January, 1983

    Abstract: Starting with the history of industrial relations and unionism, attention is directed to key areas which off and on have accounted for the industrial relations problems in Voltas. These areas are: amalgamation of associated companies, EDP, emergence of VOLSA, contract labour, and agitation by instalment. The stands taken by the ... More

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