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  • Authors: Varkkey

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  1. Social Networking during Office Hours

    Authors: Varkkey, Biju;

    Reference No: P&IR0210 Pages: 6 Published on: 30, October, 2012

    Abstract: Minu was a star performer at Bless Eye Clinic Ahmedabad and was promoted as the front-office coordinator. Lately her performance was a concern and complaints had come in. She was observed using facebook on her PC during breaks and often glued to her smart phone during work hours. Later it ... More

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  2. Cochin International Airport Limited (A)

    Authors: Varkkey, Biju; Raghuram, G;

    Reference No: PSG0098(A) Pages: 44 Published on: 5, April, 2006

    Abstract: Cochin International Airport Limited (CIAL) is the first airport in the joint sector, with large-scale public participation. The new airport project was conceived as an alternative to the then existing naval airport, which was not capable of handling wide-bodied aircraft due to runway limitations. The Cochin airport project throws up ... More

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  3. He asked me to pay up: Role play on disciplinary proceedings in Industry

    Authors: Varkkey, Biju;

    Reference No: P&IR0187 Pages: 7 Published on: 1, July, 2002

    Abstract: The driver of a lorry that was contracted for transporting alumina to the smelter complained that a company worker demanded Rs. 60 as bribe for unloading the alumina.The accused worker was identified by the driver in presence of a security guard and the supervisor of the area. Based on the ... More

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  4. Appraisal Blues

    Authors: Varkkey, Biju;

    Reference No: P&IR0188 Pages: 4 Published on: 23, September, 2002

    Abstract: An aggrieved female employee had complained to the Chief Ethics Officer of CTC about the unwarranted behaviour of her boss. The incident took place while she met the boss for the annual Performance appraisal discussion. The boss, though a high performer was known to be brash and pushy. ... More

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  5. Grievance System Design for an IT Firm

    Authors: Varkkey, Biju;

    Reference No: P&IR0190EX Pages: 3 Published on: 29, May, 2003

    Abstract: An HR executive from a software company has been engaged to design a suitable grievance procedure for its tech. (software developers) employees. The current system has some faults, though a section of line mangers do not see the need to change the system. Certain new initiations are proposed. ... More

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  6. Look, the Vendor Sponsored the Party

    Authors: Varkkey, Biju; Rajesh, S;

    Reference No: P&IR0192EX Pages: 3 Published on: 22, March, 2004

    Abstract: Three high performing executives availed personal benefit from an event management company who was bidding for a business deal. The E.M.company requested for reimbusement for their expenses, incurred towards hosting the three executives when they lost the deal. The case discusses the aftermath of the complaint and consequences ... More

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  7. 'Managers: We are Katti with You': A narrative about union-management conflict at Precision Parts Limited

    Authors: Varkkey, Biju;

    Reference No: P&IR0195 Pages: 12 Published on: 22, August, 2005

    Abstract: Precision Parts Limited was a successful company with model IR situation. With change in union leadership and the managers, the union management dynamics underwent change. The statement is presented for managerial decision making. ... More

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  8. On Becoming a Case Instructor: Reflections of a FDP Participant

    Authors: Varkkey, Biju; Rao, Venkata Y;

    Reference No: P&IR0196 Pages: 5 Published on: 31, January, 2006

    Abstract: Dr. Akhileswar, a management faculty from a central university experienced the use of the case study method as a teaching tool, while the Faculty Development Programme at Indian Institute of Management, Ahmedabad. His observations about the case instructors and the participants' involvement in the learning process through case discussion and ... More

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  9. Ready on Your Marks: Should I Fire this Sports Master?

    Authors: Varkkey, Biju;

    Reference No: P&IR0197 Pages: 3 Published on: 5, May, 2006

    Abstract: A high performing sports instructed, who has visible credit to his account is cause of complaints form students and parents. Though warned earlier, complaints continue. At stake is the schools reputation, the public perception of the school and the recovery in sports claimed over last two years. Good teachers are ... More

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  10. Note from a Job Seeker

    Authors: Varkkey, Biju;

    Reference No: P&IR0200EX Pages: 5 Published on: 10, August, 2006

    Abstract: Describes the experience of a middle manager in search of a job. The recruitment process, designed by a major automobile company and the offer handling process leaves a different perception on the job seeker. ... More

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  11. Defining Competency Levels for Different Roles

    Authors: Oza, Purvi; Varkkey, Biju;

    Reference No: P&IR0202EX Pages: 4 Published on: 15, November, 2006

    Abstract: Competencies are the underlying knowledge, skills and attributes necessary to successfully perform a job. The exercise deals with developing competency framework for specific jobs. The exercise is done in context of an academic institute which provides various courses on management. The purpose of the exercise is to study/define different ... More

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  12. Winning Hearts and Minds of Workers and the Trade Union: PepsiCo Acquires Duke & Sons Ltd, India

    Authors: Varkkey, Biju; Mehta, Khushi;

    Reference No: P&IR0204 Pages: 36 Published on: 4, March, 2008

    Abstract: PepsiCo's takeover of Duke & Sons Ltd. gave the company extra growth and a competitive edge that it was looking for to enter and compete with its other rivals in the food and beverage industry in India. The company faced enormous challenges during the transition period and it took almost a ... More

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  13. Hari, Krishnan or Imagination?

    Authors: Varkkey, Biju; Mohan, Devi;

    Reference No: P&IR0205 Pages: 4 Published on: 28, March, 2008

    Abstract: The movie Harikrishanan, starring two leading actors was a commercial success but raise issues related to art, business and responsibity. ... More

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  14. The Unstoppable Journey: Transformation of Apollo Tyres Ltd.

    Authors: Varkkey, Biju; Koshy, Abraham; Oburai, Prathap; Joy, Roshni;

    Reference No: P&IR0206 Pages: 41 Published on: 10, September, 2008

    Abstract: Apollo Tyres Limited was started in 1974 by an entrepreneur, Ranauq Singh, plagued with poor quality and labour problems at its mother plant in Kerala, the business did not take off well. His son, Onkar Kanwar introduced radical changes in 1980s to the company around. By 2006, Apollo Tyres had transformed into ... More

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  15. Launching a new DCF Branch at Aviva Life Insurance Co India

    Authors: Varkkey, Biju; Joy, Roshni;

    Reference No: P&IR0207 Pages: 22 Published on: 31, March, 2009

    Abstract: The Indian Insurance Industry is facing tough times not only in the business front but also in attracting and retaining talent in the sales function. Aviva India had re-entered the Indian life insurance market in 1995, but started business operations a few years later. In addition to the bank assurance business ... More

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