Reference No: P&IR0210Pages: 6Published on: 30, October, 2012
Abstract: Minu was a star performer at Bless Eye Clinic Ahmedabad and was promoted as the front-office coordinator. Lately her performance was a concern and complaints had come in. She was observed using facebook on her PC during breaks and often glued to her smart phone during work hours. Later it ... More
Reference No: OB0209Pages: 21Published on: 9, June, 2011
Abstract: Lupin, a transnational pharmaceutical company, had put in place a talent management process to ensure achievement of its ambitious organisational goals. The company emerged successful in creating acceptance for talent management in the organisation. But a few challenges persisted, most critical of them being: how do you manage talent in ... More
Reference No: P&IR0209Pages: 3Published on: 1, June, 2011
Abstract: Shweta, Head, India Operations of FV IT Labs, was facing a decision dilemma. While she was aware of irrational behaviour on part of the founder and CEO of the company at times, there seemed to be nothing she could do about it. From trivial matters like bill payments to approval ... More
Reference No: P&IR0208Pages: 4Published on: 29, September, 2010
Abstract: A garment manufacturing company located at Gurgaon, Haryana associated with Marks and Spencer (M&S), a large retailer was in the news when The Observer of London exposed the near sweatshop conditions existing in Indian factories. The company and the retailer were accused of violating Ethical Trading Initiatives (ETI) and ... More
Reference No: CMHS0005Pages: 6Published on: 10, May, 2010
Abstract: Inter-sectoral convergence between Health and Nutrition activities is the focus of the Village Health Nutrition Day (VHND) programme under NRHM of the Ministry of Health and Family Welfare, Government of India. The ASHAs, Angan Wadi Workers, Auxiliary Nurse Midwives and the Panchayati Raj Institute members work as a team to ... More
Reference No: CMHS0006Pages: 7Published on: 10, May, 2010
Abstract: Yashodas in the maternity wards are a source of support to women at the time of childbirth. Yashodas ensure that mothers and newborns stay for at least 48 hours at the institution so that health care services such as immunization, nutrition and hygiene are provided. The case highlights the issues faced ... More
Reference No: COMM0006(B)Pages: 12Published on: 26, February, 2010
Abstract: The case deals with the steps taken to strengthen the internal communication channel in order to bring about employee engagement during the branding exercise of the bank in 2005 and to make it a deep change of style of business rather than only a change in logo and colours. ... More
Reference No: CISG0109Pages: 25Published on: 14, October, 2009
Abstract: BabaJob.com - based in Bangalore, India - is a unique for-profit venture that aims to connect workers in the informal job sector (cooks, gardeners, drivers etc) to potential employers. It uses a variety of information and communication technologies like the web, mobile phones, IVRS (interactive voice response systems) and ... More
Reference No: P&IR0207Pages: 22Published on: 31, March, 2009
Abstract: The Indian Insurance Industry is facing tough times not only in the business front but also in attracting and retaining talent in the sales function. Aviva India had re-entered the Indian life insurance market in 1995, but started business operations a few years later. In addition to the bank assurance business ... More
Reference No: BP0324(A)Pages: 15Published on: 21, October, 2008
Abstract: The case explores ONGC, an Indian Crude Oil producing company. In 2008, two executives of ONGC Mr Rajagopala Rao and Mr Debashish Das were contemplating implementation of Knowledge Management System in their organization. Though the company had already implemented various IT and KM initiatives, it was going through a tough phase ... More
