Reference No: BP0291Pages: 13Published on: 29, March, 2003
Abstract: The case presents industry data related to the air-conditioning industry. A decision needs to be made regarding and existing product line. How to make this decision? What criteria would help is the focus of this case. ... More
Reference No: PSG0087Pages: 19Published on: 24, April, 2003
Abstract: Australia Post (AP) is faced with the issue of continuance of its monopoly status in the standard letter category, and the pressures of meeting social obligations, while ensuring profitability. This case looks into the organizational set up of AP, the different services offered by AP, and an idea of its ... More
Reference No: BP0293Pages: 32Published on: 24, April, 2003
Abstract: This case describes the DHL (Express) division of Airfreight Limited and its attempt in nurturing the Indian air express market. Towards the end of 1997, due to changes in the market, the company was facing some major choices. These were (I) how to run the two segments of business, namely, the ... More
Reference No: PSG0088Pages: 37Published on: 24, April, 2003
Abstract: This case is on China Post that, like India Post, operates in a developing country with a large population and vast distances. For China Post, the period of around 1998 was one of transformation, with reform being the only way to survive the challenge of changing times. On the threshold of ... More
Reference No: BP0292Pages: 13Published on: 24, April, 2003
Abstract: The area director of ASEAN, DHL Worldwide Express, who also looked after DHL International Private Limited (Singapore) (DHLS), was reflecting on the business pitch in the context of the uncertainty posed by the developing IT sector. While it brought with it new and efficient ways with which to manage logistics, ... More
Reference No: PROD0254Pages: 19Published on: 24, April, 2003
Abstract: The items used by India Post can be classified into two broad categories: a) security items and b) non-security items. Security items are items that can be easily converted into cash, such as stamps, postal stationery, service stamps, Indian Postal Order, Kisan Vikas Patra and National Savings Certificates. The non-security ... More
Reference No: PSG0089Pages: 65Published on: 24, April, 2003
Abstract: This case focuses on the problems facing the DOP, so that an appropriate strategy for a sustainable future can be evolved. The DOP was faced with the task of dealing with dichotomous demands that often challenged the organizations culture, and the mind set of senior executives. On the one hand, ... More
Reference No: MAR0350Pages: 10Published on: 27, April, 2003
Abstract: The case ventures to explore the typical distribution channel in the Indian market. The case revolves around his company, Logistics Solutions, a 100-year-old trading and distribution firm, which provides carrying and forwarding services to JOSH Denims, a leading manufacturer and marketer of denim garments. Over a year, an entire tier ... More
Reference No: PROD0255Pages: 9Published on: 29, April, 2003
Abstract: The case presents the logistics of drug delivery system for TB eradication project (RNTCP). The central issue is how to modify the system to increase its efficiency and relevance. There is enough data in the case to discuss the implementation issues, as well. ... More
Reference No: OB0194TECPages: 6Published on: 20, May, 2003
Abstract: Values, beliefs and attitudes have specific meanings but are often used interchangeably in popular literature and in common parlance. This note defines values, beliefs and attitudes and explains their meaning and classification. It further distinguishes between values, beliefs and attitudes and clarifies their usage when applied to social and organizational ... More
Reference No: CISG0073TECPages: 4Published on: 22, May, 2003
Abstract: Rockarts article on Critical Success factors raises a number of issues, especially related to application of the CSF methodology to E-Governance. This note examines some of these questions, e.g.: 1. Are CSFs meaningful only for the private sector? 2. What is wrong in choosing " to implement IT well " as a CSF, ... More
Reference No: MAR0329(C)Pages: 2Published on: 29, May, 2003
Abstract: The case describes experience of Mr. Ashok Desai as a Subscriber of News Today. This case adds to the data presented in "Ashok Desai Subscribes to News Today (MAR0329(A))" and "Ashok Desai Subscribes to News Today (MAR0329(B))" cases. Students should have read the previous "Ashok Desai Subscribes to ... More
Reference No: P&IR0190EXPages: 3Published on: 29, May, 2003
Abstract: An HR executive from a software company has been engaged to design a suitable grievance procedure for its tech. (software developers) employees. The current system has some faults, though a section of line mangers do not see the need to change the system. Certain new initiations are proposed. ... More
Reference No: CISG0074TECPages: 7Published on: 11, June, 2003
Abstract: Excel has powerful features to perform matrix operations, and has special functions whose inputs and outputs are not single cells, but ranges. Through two examples, this note introduces the array and matrix formulae of Excel. ... More
Reference No: CIIE0001(A)Pages: 28Published on: 19, June, 2003
Abstract: The case describes the initial years of MyZus Infotech, a company started by two students of IIT Bombay. The startup received support from the technology business incubator at IIT Bombay, and later moved to hired premises. They will also able to secure funding from an angel investor. One year later, ... More
