Reference No: OB0163TECPages: 8Published on: 1, January, 1981
Abstract: This note discusses the change process, the change roles and steps, as well as the individual elements, especially from the point of view of a person working within the organization. It provides seven keys for changing from within, based on the author's varied experience. ... More
Reference No: P&IR0146(B)EXPages: 2Published on: 1, January, 1981
Abstract: The exercise deals with seven typical problems of managing human resources. Case (B) enumerates the solutions offered by a group of personnel managers.
... More
Reference No: BP0170Pages: 8Published on: 1, January, 1981
Abstract: Mr Soni, Branch Manager of Safe Bank, is called upon to handle an altercation between a bank employee and a client, which, while seemingly trivial, has the potential to turn into a union- management conflict. The situation unfolds itself in bits and pieces over two days and becomes a matter ... More
Reference No: P&IR0150(B)Pages: 4Published on: 1, January, 1981
Abstract: Case (A) P&IR0150(A) provides data on the confidential reports written by a health employee's officers. An adverse entry was recorded in the confidential report of the employee. His immediate supervisor made charges against him. The employee had subsequently appealed against the charges. Case (B) deals with the departmental ... More
Reference No: P&IR0145Pages: 8Published on: 1, January, 1981
Abstract: The case deals with a situation of conflict leading to lockout in a company. After a comparatively peaceful existence for nearly fifteen years, the industrial relations situation started deteriorating. The internal as well as the external environment had undergone a radical change. A new union leader adopts the strategy of ... More
Reference No: P&IR0149Pages: 19Published on: 1, January, 1981
Abstract: The case provides a series of advertisements issued by employer organizations in national newspapers over the past decade. The industrial relations issues that these advertisements highlight have been suggested in the opening note for discussion in the case. ... More
Reference No: P&IR0143TECPages: 3 Published on: 1, January, 1981
Abstract: The note discusses the process of bargaining and the various stages involved. It also gives data from Indian industries on the number of issues settled, nature of settlements, duration, etc. ... More
Reference No: P&IR0153Pages: 8Published on: 1, January, 1981
Abstract: The case relates to a strike situation. It shows how the management deals with the situation and how, with the help of government intervention, an agreement is finally reached between the management and the trade union. ... More
Reference No: P&IR0147(B)Pages: 10Published on: 1, January, 1981
Abstract: Refers to the preparations made by a union for negotiating a new wage agreement. Case (A) P&IR0147(A) deals with collection of data by the union. Case (B) shows how the union obtains the help of a group of academicians in analyzing and interpreting the data with a view ... More
Reference No: P&IR0146(C)EXPages: 1Published on: 1, January, 1981
Abstract: The exercise deals with seven typical problems of managing human resources.Case (C) gives the set of conclusions reached by the group.
... More
Reference No: OB0116TECPages: 4Published on: 1, January, 1981
Abstract: This article deals with the processes of authority and power. Power is defined as an influence over others, i.e., one's ability to cause change in the cognition, attitude, behaviour and/or emotion of others. Depending upon its various sources, eight different types of power have been distinguished. These are: ... More
Reference No: OB0162TECPages: 2Published on: 1, January, 1981
Abstract: The note deals with the process of alienation, its manifestations, and the various techniques used for counteracting alienation. The note draws on reported experiences from organizational settings. ... More
