Reference No: BP0398Pages: 8Published on: 10, August, 2016
Abstract: In June 2013 the bus ticketing website redbus.in was acquired by the Ibibo Group, a subsidiary of South Africa based internet and media firm Naspers Ltd, for USD 135 million. Soon after signing the deal, Phanindra Sama - CEO and co-founder of redBus, went for a holiday to London along with ... More
Reference No: PSG0090TECPages: 17Published on: 5, September, 2003
Abstract: This paper examines the rationale for Indian port privatization
and provides a framework for privatization. In this context, the
term privatization is used to connote private ownership (total or
partial) and/or private management of port related services (some
or all). It analyses the initial efforts of port privatization in ... More
Reference No: PSG0071Pages: 60Published on: 25, March, 1996
Abstract: This case focuses on the strategic management issues of a medium sized shipping company head-quartered in London with other operating locations in Cyprus and Bombay. The case highlights issues in managing a global business. It also brings forth issues in entrepreneurship, showing the drive of a non-resident Indian who started ... More
Reference No: F&A0192Pages: 30 Published on: 1, January, 1970
Abstract: The case is focused on the management planning and control systems in a government- owned national research laboratory. The processes of building up an annual expenditure budget and periodic reporting of actuals in money terms is discussed in this case. Apart from monetary indicators, the physical and qualitative aspects of ... More
Reference No: QM0285Pages: 14Published on: 12, October, 2023
Abstract: This case study focuses on computing the value of concessions (subsidies) offered to select passenger segments, particularly students and senior citizens, by a state-owned public transport corporation. In its current form, however, the subsidy structure is telescopic and does not correlate with value of services offered and fares paid by ... More
Reference No: OB0253 (B) Pages: 3Published on: 1, July, 2026
Abstract: On August 7, 2020, Air India Express Flight AXB 1344 overran the tabletop runway at Kozhikode, killing 21 of the 190 people on board. The accident echoed the 2010 Mangalore disaster, occurring under strikingly identical circumstances. This case examines why organisations fail to learn from catastrophic failures. The cockpit is the starting point, not the explanation: ... More
Reference No: CISG0049EXPages: 8Published on: 8, October, 1998
Abstract: India, the second largest country in Asia, and the seventh largest country in the world, has a coastline stretching over 7000 km. However, sea transportation has not received much attention of the policy makers. Port development and management are very critical concerns for facilitating international trade and thereby the national economic ... More
Reference No: PSG0055Pages: 20 Published on: 1, January, 1989
Abstract: This case describes the organizational form and structure of passenger road transport undertakings in Tamil Nadu. Since nationalization in 1971, major decisions regarding the organizational form were taken. Road transport undertakings were set up in Tamil Nadu under the Companies Act, which is supposed to be RTC Act (which was the ... More
Reference No: IS0150Pages: 6Published on: 30, October, 2025
Abstract: The case revolves around Zoya Hariri, an analyst who works in the Customer Feedback group of an upcoming airline based in India. When analysing changes in the Net Promoter Score, Hariri realised that the company was facing rising customer dissatisfaction. Although the overall NPS for the company had been increasing, ... More
Reference No: PSG0073Pages: 15Published on: 20, May, 1997
Abstract: This case focuses on the expansion decision of a Singapore based
shipyard, Jurong Shipyard Limited (JSL). While exploring the options
of expansion of facilities, JSL found three choices emerging.
Firstly, the company could construct a new graving dockyard. Secondly,
it could opt for building a new floating dockyard. Thirdly,
it ... More
Reference No: OB0253(A)Pages: 26Published on: 1, July, 2026
Abstract: On August 7, 2020, Air India Express Flight AXB 1344 overran the tabletop runway at Kozhikode, killing 21 of the 190 people on board. The accident echoed the 2010 Mangalore disaster, occurring under strikingly identical circumstances. This case examines why organisations fail to learn from catastrophic failures. The cockpit is the starting point, not the explanation: ... More
Reference No: STR0466Pages: 17Published on: 11, May, 2022
Abstract: In 2018-19, Jet Airways stood nearly grounded. An airline that, just 5 years ago, had spread its wings across the world witnessed a stunning turnaround in its fate. The company appeared to face a perfect storm, with competition from low-cost carriers and increasing fuel prices. To excel and be a market ... More
