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  1. Delhi Airport Express Metro Line: Business Impact of Domestic Arbitration

    Authors: Ragavan, Srividhya; Saravanan, A;

    Reference No: STR0483 Pages: 20 Published on: 30, September, 2025

    Abstract: This case provides a lesson for corporate boards on evaluating risks generally in dispute management, and specifically in public–private partnerships where the government party typically enjoys higher bargaining power. Contemporary corporate governance necessitates nuanced planning for resolving disputes, as the decisions of corporate boards can impact the course and ... More

  2. Management Control System in Air-India

    Authors: Bhattacharyya, S K; Jaikumar, V;

    Reference No: F&A0078 Pages: 21 Published on: 1, January, 1967

    Abstract: The case describes the characteristics of an international airline, the position occupied by AirIndia in international aviation, and the management control system evolved by AirIndia. In the class, a critical evaluation of the system is made. ... More

  3. Foresight: Integrated Case

    Authors: Bhatnagar, Deepti; Raghuram, G;

    Reference No: PSG0071 Pages: 60 Published on: 25, March, 1996

    Abstract: This case focuses on the strategic management issues of a medium sized shipping company head-quartered in London with other operating locations in Cyprus and Bombay. The case highlights issues in managing a global business. It also brings forth issues in entrepreneurship, showing the drive of a non-resident Indian who started ... More

  4. Inventory Management

    Authors: Narayanaswami, Sundaravalli;

    Reference No: QM0278TEC Pages: 17 Published on: 13, March, 2018

    Abstract: This is a technical note on Inventory Models. ... More

  5. Mahanagar Transport Corporation Limited : Social Cost of Concessions

    Authors: Ravichandran, N; Narayanaswami, Sundaravalli; Rajan, Balaraman ;

    Reference No: QM0285 Pages: 14 Published on: 12, October, 2023

    Abstract: This case study focuses on computing the value of concessions (subsidies) offered to select passenger segments, particularly students and senior citizens, by a state-owned public transport corporation. In its current form, however, the subsidy structure is telescopic and does not correlate with value of services offered and fares paid by ... More

  6. National Aeronautical Laboratory **

    Authors: Balakrishnan, K; Seshan, Suresh A;

    Reference No: F&A0192 Pages: 30 Published on: 1, January, 1970

    Abstract: The case is focused on the management planning and control systems in a government-owned national research laboratory. The processes of building up an annual expenditure budget and periodic reporting of actuals in money terms is discussed in this case. Apart from monetary indicators, the physical and qualitative aspects of ... More

  7. Jurong Shipyard Limited

    Authors: Raghuram, G; Kothari, Anupama;

    Reference No: PSG0073 Pages: 15 Published on: 20, May, 1997

    Abstract: This case focuses on the expansion decision of a Singapore based shipyard, Jurong Shipyard Limited (JSL). While exploring the options of expansion of facilities, JSL found three choices emerging. Firstly, the company could construct a new graving dockyard. Secondly, it could opt for building a new floating dockyard. Thirdly, it ... More

  8. Jet Airways: Flying into the ground

    Authors: Banga, Charu; Kumar, Abhay; Deodhar, Swanand;

    Reference No: STR0466 Pages: 17 Published on: 11, May, 2022

    Abstract: In 2018-19, Jet Airways stood nearly grounded. An airline that, just 5 years ago, had spread its wings across the world witnessed a stunning turnaround in its fate. The company appeared to face a perfect storm, with competition from low-cost carriers and increasing fuel prices. To excel and be a market ... More

  9. Bharat Seaports Authority

    Authors: Ramani, K V;

    Reference No: CISG0049EX Pages: 8 Published on: 8, October, 1998

    Abstract: India, the second largest country in Asia, and the seventh largest country in the world, has a coastline stretching over 7000 km. However, sea transportation has not received much attention of the policy makers. Port development and management are very critical concerns for facilitating international trade and thereby the national economic ... More

  10. Road Transport Undertakings in Tamil Nadu

    Authors: Joseph, Jerome; Raghuram, G; Sridharan, R;

    Reference No: PSG0055 Pages: 20 Published on: 1, January, 1989

    Abstract: This case describes the organizational form and structure of passenger road transport undertakings in Tamil Nadu. Since nationalization in 1971, major decisions regarding the organizational form were taken. Road transport undertakings were set up in Tamil Nadu under the Companies Act, which is supposed to be RTC Act (which was the ... More

  11. Customer Loyalty at Sky Airways

    Authors: Ranganathan, Kavitha;

    Reference No: IS0150 Pages: 6 Published on: 30, October, 2025

    Abstract: The case revolves around Zoya Hariri, an analyst who works in the Customer Feedback group of an upcoming airline based in India. When analysing changes in the Net Promoter Score, Hariri realised that the company was facing rising customer dissatisfaction. Although the overall NPS for the company had been increasing, ... More

  12. Cyclone Hudhud at Rashtriya Ispat Nigam Ltd, Vishakhapatnam

    Authors: Sandhyavani, K.V Naidu; Taviti G.; Arunkumar M.; Dutta, Goutam;

    Reference No: PSG0130 Pages: 33 Published on: 27, February, 2019

    Abstract: This is a case of a crisis project management which showcases the unpredictable nature of the project and the role of management in handling the crisis. It is the case of a very severe cyclonic storm hitting the city of Visakhapatnam plant during October, 2014. The whole city was devastated and ... More

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