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  1. Deep Valley Solutions Limited: Managing Expectations from and Relationship with Customers

    Authors: Bhatnagar, Deepti; Dixit, M R;

    Reference No: BP0277 Pages: 7 Published on: 25, July, 2002

    Abstract: This case presents the experience of implementing various software customization projects of Deep Valley Solutions Limited (DVS). As a product software company DVS develops and sells packaged software that supports the management of supply chain. Manohar and Anand, the founders of the company, are required to review the experiences, identify ... More

  2. SJ Hospital

    Authors: Ramani, K V;

    Reference No: CMHS0018 Pages: 4 Published on: 1, January, 2001

    Abstract: This case deals with the problems faced by a large hospital in developing a Hospital Information System. The case looks at the overall working of the hospital, the existing nature of computer applications, future plans for computerization and the hospital's willingness and preparedness to design and develop a comprehensive information ... More

  3. Personnel Policy in Bharatdarshan Enterprises

    Authors: Verma, Pramod;

    Reference No: P&IR0170 Pages: 12 Published on: 1, January, 1985

    Abstract: The case refers to the personnel policies of a large organization engaged in the tourism and hotel industry. Some of the major problems arising from the nature of the business are highlighted. The economic and social constraints on human resources management are also revealed by the case. ... More

  4. ThatsPersonal: Privacy Delivered (Graphic Case)

    Authors: Roy, Subhadip; Mohapatra, Subhalaxmi;

    Reference No: MAR0516 Pages: 36 Published on: 18, January, 2021

    Abstract: ThatsPersonal.com was an online retailer of sexual wellness and adult products founded by Samir Saraiya in 2013 in India. Its core value proposition was 'Privacy'. Two years after its launch, the company was facing quite a few challenges. The initial press publicity it had received had helped it reach target ... More

  5. Rural Health Project Jamkhed

    Authors: Subramanian, Ashok;

    Reference No: PSG0045 Pages: 16 Published on: 1, January, 1982

    Abstract: The case traces the evolution of a rural health project in a backward district. It describes the reasons for the project team's work in this field and identifies its activities and their interrelationships. Managerial responses in terms of charges that have taken place in the project over time are presented. ... More

  6. Nestle (dis)entangled ! Braving the MAGGI noodle crisis in India (B)

    Authors: Chaudhri, Vidhi; Kaul, Asha;

    Reference No: COMM0013(B) Pages: 10 Published on: 28, May, 2020

    Abstract: After a tumultuous five months, Nestle India was exonerated in the Maggi crisis just in time for Diwali. Although the mood was one of vindication, the leadership team with Suresh Narayanan at the helm, knew they faced a major challenge to regain lost glory. Stock price had plummeted along with ... More

  7. Issues in the Management of Replication in Development Programme

    Authors: Subramanian, Ashok;

    Reference No: QM0176TEC Pages: 3 Published on: 1, January, 1982

    Abstract: Outlines key issues in managing the process of replication in development programmes. It refers to questions about content and context of replication; roblems of moving from projects to programmes; and issues related to the transfer of learning from one to the other. ... More

  8. Prega News: Delivery Challenges in the Pregnancy Ecosystem

    Authors: Roy, Subhadip; Singh, Jyoti;

    Reference No: MAR0553 Pages: 16 Published on: 5, June, 2025

    Abstract: This case is centred on Prega News, a brand owned by Mankind Pharma in India. Prega News began as a pregnancy testing kit but later diversified into a wide range of products catering to every stage of a woman’s pregnancy journey. By 2024, the brand offered a portfolio of products ... More

  9. Industrial Relations: Old and New (D)

    Authors: Sheth, N R; Dixit, L M;

    Reference No: P&IR0038(D) Pages: 7 Published on: 1, January, 1972

    Abstract: This part describes the management's efforts to stabilize industrial relations in the organization by streamlining the procedure for handling employees' grievances. It also brings out some changes in managerial roles resulting from the strike. ... More

  10. ABC State Road Transport Corporation: Fuelling Plan of Buses

    Authors: Raghuram, G; Padmanabhan, Geeta;

    Reference No: QM0224 Pages: 14 Published on: 1, January, 1992

    Abstract: This case describes how the fueling plan of buses can affect the fuel expenditure, since the prices of fuel differ in various locations. The objective of this case is to pick up fuel at the cheapest points, ensuring that there is enough fuel to travel from one fueling point to ... More

  11. Infosys Limited: Profile of a Software Company

    Authors: Bhatnagar, S C;

    Reference No: CISG0015 Pages: 21 Published on: 1, January, 1993

    Abstract: The case traces the growth from inception of a software company over a period of one decade. It outlines the company's strategy in developing an export market and provides some insight into the types of software development projects undertaken by the company. Some of the current management practices of the ... More

  12. Aravind Eye Hospitals in Chennai: Delivering Compassionate Care in Pandemic Times

    Authors: Mukherjee, Saral; Chandwani, Rajesh;

    Reference No: HRM0252 Pages: 17 Published on: 14, July, 2022

    Abstract: Aravind Eye Care System (AECS) exploited economies of scale to offer affordable eye care for masses, with a mission to eliminate needless blindness. Over the years, AECS had built a strong organisational culture based on compassion and service. The organisation had made its first foray into large metro cities by ... More

  13. Western Utility Strike

    Authors: Verma, Pramod;

    Reference No: P&IR0153 Pages: 8 Published on: 1, January, 1981

    Abstract: The case relates to a strike situation. It shows how the management deals with the situation and how, with the help of government intervention, an agreement is finally reached between the management and the trade union. ... More

  14. Trauma with Delta Airlines

    Authors: Raghuram, G; Venkataraman, Krishnan;

    Reference No: MAR0349 Pages: 16 Published on: 1, January, 2003

    Abstract: This case is based on the real life experience of an emotionally traumatic incident, caused due to the poor servicing by Delta Airlines, and their travel agent. The post incident communication and the subsequent proceedings in the Consumer Court are discussed in the case. The case brings out interesting aspects ... More

  15. Indian Equipment Company (D)

    Authors: ;

    Reference No: PROD0144(D) Pages: 3 Published on: 1, January, 1978

    Abstract: Deals with the evaluation of the total productivity effort of the shop management. It refers to the standard products division of a large public limited company. The case looks at the total productivity improvement programme of the company in a historical perspective and then evaluates in quantitative terms the contribution ... More

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