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  1. Franchise Marketing: Disputes and Arbitration: A Technical Note

    Authors: Agarwal, Anurag K. ;

    Reference No: MAR0557TEC Pages: 11 Published on: 30, July, 2025

    Abstract: Franchising is a contractual arrangement providing a win-win situation for both the franchisor and the franchisee. Franchisors expand their businesses with the energy and zeal of entrepreneurs who manage the day-to-day affairs of the business, whereas franchisees get the advantage of an established brand and recall value. Many a time, ... More

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  2. San-Burn: Burning Issues of a Founder

    Authors: Jayswal, Mitesh; Roy, Subhadip; Paidipati, Kiran Kumar;

    Reference No: MAR0559 Pages: 8 Published on: 6, January, 2026

    Abstract: This case delineates the difficulty faced by the Mehta family to commercialise their sanitary pad burning machine, San-Burn. Their company, Aishani Enterprise Pvt. Ltd, was registered as a startup in 2016 in the university incubation facility, which later became a private limited company. In 2022, they obtained a patent for San-Burn and ... More

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  3. Dr Vinayak Sahukar’s Tryst with Leadership

    Authors: Panchamia, Jallavi; Vohra, Neharika; Sud, Kashika; Iyer, Veena; Bhakare, Shilpa; Sharma, Bharati; Patnaik, Snigdha;

    Reference No: ADCLOD0006 Pages: 11 Published on: 4, August, 2025

    Abstract: The case focuses on the multifaceted challenges faced by Dr Vinayak Sahukar, a newly promoted chief district medical officer at the Baranpur District Hospital, including navigating organisational politics, managing under-resourced operations, building a cohesive team and transitioning from a clinical to an administrative leadership role. Sahukar was a passionate surgeon; ... More

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  4. Dr. Lal PathLabs: Sustaining Growth in a Changing Diagnostics Landscape

    Authors: Jain, Tarun; Manchanda, Om; Sam, Shreya;

    Reference No: ECO0372 Pages: 22 Published on: 21, April, 2026

    Abstract: Dr Lal PathLabs (DLPL) became one of India’s largest diagnostic service providers, building scale through a hub-and-spoke model, a broad franchise network and sustained investments in quality, automation and professional management. Over time, it evolved from a family-led laboratory into a publicly listed company with strong financial performance and ... More

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  5. Narayana Nethralaya: A Precious Gift to a Premature Child

    Authors: Jain, Rekha; Manikutty, S;

    Reference No: IITCOE0004 Pages: 18 Published on: 13, April, 2011

    Abstract: The case describes the remarkable work done in the state of Karnataka, by a hospital in Bangalore, in identifying retinal damages in the incipient stage in premature babies a condition called Retinopathy on Prematurity (ROP). The work is in the pilot stage, covering only Bangalore and three districts around it, ... More

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  6. Identifying the Industry - A Short Case on Financial Statement Analysis

    Authors: Nagar, Neerav;

    Reference No: F&A0544 Pages: 3 Published on: 29, March, 2019

    Abstract: This short case provides income statements and balance sheets for a recent year for 7 Indian firms from 7 industries in Exhibits 1 and 2. These firms belong to the following industries.1 Airline2. Banking 3. Information Technology Services 4. Liqour Producer 5. Oild Exploration and Development 6. Pharmaceutical 7. Retail. The task before the students is to evaluate the ... More

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  7. Appreciative Inquiry: A Positive Way to Manage Change

    Authors: Gupta, Vishal; Shah, Binita;

    Reference No: OB0229TEC Pages: 9 Published on: 14, March, 2018

    Abstract: In our problems lie our greatest opportunities. Appreciative inquiry creates a dialogic environment that excites imagination. The appreciative conversations that take place one to one, in small groups, and in ever larger circles, serve to build trust and strengthen relationships allowing for the disruption of old patterns of thinking. This ... More

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  8. Parsana Health Centre: Nurturing a Healthy Lifestyle

    Authors: Thomas, Sujo; Titus, Nidhi; Suggala, Susmita; Sinha, Piyush Kumar;

    Reference No: MAR0494 Pages: 15 Published on: 7, December, 2017

    Abstract: Parsana Health Centre Private Limited, one of the pioneers of the organized fitness industry in the city, of Ahmedabad, had been actively engaged in inculcating, nurturing and promoting a healthy lifestyle to the general public through fitness regimes over the last two decades. The thirteen Parsana centres in the different ... More

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  9. ‘T-R-E-A-T’ Leadership a Leadership Model for Knowledge-based Oragnisations

    Authors: Gupta, Vishal;

    Reference No: OB0237TEC Pages: 10 Published on: 22, July, 2021

    Abstract: Leadership is the process of influencing an individual or a group of individuals to achieve a common goal. Knowledge workers usually have distinct goal orientations, values, need structures and behavioural patterns. Their tasks usually involve a high risk of failure and frequent disruptions, delays and setbacks. Based on research that ... More

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  10. CAQM and GRAP: Public Policy and Judiciary: A Technical Note

    Authors: Agarwal, Anurag K;

    Reference No: JSW0003TEC Pages: 11 Published on: 20, March, 2025

    Abstract: The role of the Supreme Court in formulating a policy to ameliorate air quality control in Delhi is an example of judicial activism. It can be said to be necessary due to lack of effective action by the legislature and the executive. The creation of the Commission for Air Quality ... More

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  11. The Evolution of Dubai’s Healthcare Ecosystem: Towards Becoming a Global Medical Tourism Hub

    Authors: Moses, Aditya Christopher; Shukla, Rahul Kumar ;

    Reference No: CMHS0048 Pages: 6 Published on: 4, October, 2024

    Abstract: The case explores the transformation of Dubai’s medical industry from being a net exporter to an importer. The public health policy changes have led to this transformation and now the focus is slowly shifting towards what marketing initiatives can be taken to make Dubai a medical tourism hub. ... More

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  12. A Patient's Dilemma: To litigate or otherwise

    Authors: Ravichandran, N; Radha, R.;

    Reference No: QM0283 Pages: 9 Published on: 1, January, 1970

    Abstract: A middle aged woman was advised hysterectomy based on the clinical symptoms presented by her. Hysterectomy was advised by an Oncology Gynecology surgeon. An experienced Urological Consultant advised against hysterectomy. Ms. Tara was confused and hence through a common friend reached out to a Gynecologist for a second opinion. The ... More

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  13. Eye-Q: Building a Scalable Business Model

    Authors: Singla, Chitra; Jena, Sanjay Kumar; Sethuram, Shridhar; Goel, Soumya;

    Reference No: CIIE0032 Pages: 19 Published on: 11, April, 2025

    Abstract: On April 15, 2009, Rajat Goel and Dr Ajay Sharma, the co-founders of Eye-Q hospitals, a super-specialty chain of eye care hospitals in north India, were reviewing their current business model of providing quality eye care at affordable prices in Tier II and Tier III cities. They had thought their business model ... More

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  14. Learning Ayurveda: The Guru-Shishya Way A Dialogue with Rajvaidya Dhanshankerji G. Pandit

    Authors: Dixit, M R; Verma, Sanjay;

    Reference No: BP0352 Pages: 5 Published on: 24, December, 2013

    Abstract: The case presents an insight ijnto the Guru Shishya Parampara. It is presents the outcome of a diaglogue the case writers had with Rajvaidya Dhanshankarji G Pandit (Vaidyaji), a practitioner of Ayurveda system of medicine using Nadi Nidan - pulse diagnosis. The case presents Vaidyaji's family background, initial learning, and ... More

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