Reference No: BP0363 (A)Pages: 35Published on: 30, September, 2013
Abstract: This case mainly talks about the journey of IFCI since its inception amidst the institutional changes that had taken place in India; how the changing institutional context of an emerging economy like India could affect the growth path of a firm in a regulated industry; and how a leadership style ... More
Reference No: COMM0013(B)Pages: 10Published on: 28, May, 2020
Abstract: After a tumultuous five months, Nestle India was exonerated in the Maggi crisis just in time for Diwali. Although the mood was one of vindication, the leadership team with Suresh Narayanan at the helm, knew they faced a major challenge to regain lost glory. Stock price had plummeted along with ... More
Reference No: HRM0259Pages: 25Published on: 29, December, 2023
Abstract: The case describes decade-long (1987-1997) struggles that NCJM employees went through while transforming a family-owned company deserted by its owners into an employee-owned worker cooperative. NCJM was one of the largest private worker cooperatives in India. In the backdrop of the challenges that the leaders and employees faced from suppliers, ... More
Reference No: COMM0013(A)Pages: 16Published on: 15, June, 2016
Abstract: The case describes the Maggi debacle faced by Nestle in India. On May 21, 2015, the Food and Drug Administration (FDA) ordered Nestle India to recall Maggi after confirming presence of high levels of lead and Mono Sodium Glutamate (MSG) in the product. The case traces the events in the Maggi crisis ... More
Reference No: IITCOE0007Pages: 26Published on: 30, May, 2019
Abstract: The case highlights the design, process changes and implementation challenges deploying web-based solution for property registration - Stamps and Management of Property and Documents Application (SAMPADA) in 2015 in Madhya Pradesh, India. SAMPADA was developed and implemented under the initiative and leadership of the then Inspector General Registration and Superintendent of ... More
Reference No: RJMC0025Pages: 15Published on: 21, December, 2012
Abstract: Mr. R. P. Singh was appointed as the new principal at the Industrial Training Institute in Mohali, Punjab in 2006. Part of the building was incomplete and several other parts were unfurnished, and maintenance was poor. Space in front of the building, meant for a lawn and a garden, was barren. ... More
Reference No: HRM0242Pages: 23Published on: 27, February, 2019
Abstract: The case describes Cummins India’s journey of implementing a large scale change to bring about gender diversity and inclusion (D&I) in their organization. The case underscores how this journey from 7% female representation (professional cadre) in 2005 to over 30% representation in the span of 12 years necessitated some tough decisions and ... More
Reference No: OB0250(A)Pages: 11Published on: 14, August, 2025
Abstract: The case highlights the Tata Group’s innovation journey—a story of transformation, resilience, and reinvention. It covers the various innovation-focused initiatives launched between 2006 and 2017 and maps the journey of Tata InnoVerse, an innovation programme. It tracks the leadership teams’ decision-making efforts in the context of internal changes as well ... More
Reference No: PSG0134(B)Pages: 9Published on: 29, September, 2020
Abstract: The adoption of information technology (IT) in public services in India has been uneven and fraught with numerous difficulties. The case describes a context within the Indian police, where a middle-level officer, Vijay Kumar, led the adoption of an IT-based project to organise an All India Level Police Meet. Vijay ... More
Reference No: PSG0134(C)Pages: 4Published on: 29, September, 2020
Abstract: The adoption of information technology (IT) in public services in India has been uneven and fraught with numerous difficulties. The case describes a context within the Indian police, where a middle-level officer, Vijay Kumar, led the adoption of an IT-based project to organise an All India Level Police Meet. Vijay ... More
Reference No: PSG0134(A)Pages: 23Published on: 29, September, 2020
Abstract: The adoption of information technology (IT) in public services in India has been uneven and fraught with numerous difficulties. The case describes a context within the Indian police, where a middle-level officer, Vijay Kumar, led the adoption of an IT-based project to organise an All India Level Police Meet. Vijay ... More
Reference No: OB0202-HindiPages: 2Published on: 30, April, 2008
Abstract: यह केस स्वयं एक पत्र का रूप है जो स्कूल के आचार्य एवं शिक्षकों के मध्य संचार बनाता है। आचार्य ने शिक्षकों को आदेश दिया था कि शिक्षकों को स्कूल में विराम के दौरान अपने फालतू समय के 20 मिनट्स स्कूल की केन्टीन में व्यतीत करने चाहिए और छात्रों के साथ बैठकर चाय लेनी चाहिए। शिक्षकों को यह आदेश क्रूर लगा और अनौपचारिक बैठक में अपनी पीड़ा व्यक्त करने में विफल रहने के बाद उन्होंने समूह में मिलकर आचार्य को सामूहिक पत्र लिखा कि उन्हें अपने कार्मिक खंड में ही चाय पीने दी जाये। आचार्य को यह पत्र पढ़कर काफी बुरा लगा और इस रुख में अडग रहीं। वह उन सभी से ऐसी अपेक्षा रखती हैं कि वे आदेश का पालन करें क्योंकि छात्र-शिक्षकों के बीच वह बड़ी अंतर्क्रिया देखना चाहती थी। ... More
Reference No: P&IR0195Pages: 12Published on: 22, August, 2005
Abstract: Precision Parts Limited was a successful company with model IR situation. With change in union leadership and the managers, the union management dynamics underwent change. The statement is presented for managerial decision making. ... More
Reference No: OB0229TECPages: 9Published on: 14, March, 2018
Abstract: In our problems lie our greatest opportunities. Appreciative inquiry creates a dialogic environment that excites imagination. The appreciative conversations that take place one to one, in small groups, and in ever larger circles, serve to build trust and strengthen relationships allowing for the disruption of old patterns of thinking. This ... More
Reference No: OB0202Pages: 2Published on: 30, April, 2008
Abstract: The case is in the form of an exchange of letters between the principal of a school and its teachers. The principal has ordered that teachers should spend their twenty minute free time during recess in the school canteen and have tea with the students. The teachers find the order ... More