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  1. Aravind Eye Hospitals in Chennai: Delivering Compassionate Care in Pandemic Times

    Authors: Mukherjee, Saral; Chandwani, Rajesh;

    Reference No: HRM0252 Pages: 17 Published on: 14, July, 2022

    Abstract: Aravind Eye Care System (AECS) exploited economies of scale to offer affordable eye care for masses, with a mission to eliminate needless blindness. Over the years, AECS had built a strong organisational culture based on compassion and service. The organisation had made its first foray into large metro cities by ... More

  2. The Violet Company (B)

    Authors: Goyal, R C; Verma, K K;

    Reference No: P&IR0077(B) Pages: 3 Published on: 1, January, 1969

    Abstract: Case (A) P&IR0077(A) is about the emergence and behaviour of two unions socialist and communist in an American firm of architects and engineers. It raises discussions on several industrial relations, issues, such as union recognition, inter union rivalry, union pressures, management response, etc. The class is expected to ... More

  3. The Violet Company (A)

    Authors: Goyal, R C; Verma, K K;

    Reference No: P&IR0077(A) Pages: 12 Published on: 1, January, 1969

    Abstract: Case (A) is about the emergence and behaviour of two unions socialist and communist in an American firm of architects and engineers. It raises discussions on several industrial relations, issues, such as union recognition, inter union rivalry, union pressures, management response, etc. The class is expected to think aloud on ... More

  4. Joshi and Discipline (B)

    Authors: Sheth, N R; Shukla, H C;

    Reference No: P&IR0043(B) Pages: 3 Published on: 1, January, 1974

    Abstract: Describes how the act of indiscipline on the part of an employee was actually handled by the officers concerned. It also describes the points of view of various persons involved in the situation regarding the nature of indiscipline and the constraints within which it should be handled. Ultimately, the employee ... More

  5. Decathlon India 2009-2019

    Authors: Vohra, Neharika; Chari, Vijayalakshmi;

    Reference No: OB0245 Pages: 49 Published on: 22, March, 2021

    Abstract: Headquartered in France, founded in 1976, a family firm with professional management Decathlon started retail operations in India in 2009 in B2B format and in B2C format in 2013. Decathlon India was the first country among 55 other countries where Decathlon operated to earn profit within five years of its selling directly ... More

  6. Industrial Relations: Old and New (E)

    Authors: Sheth, N R;

    Reference No: P&IR0037(E) Pages: 4 Published on: 1, January, 1973

    Abstract: This case follows Parts A to D of the case; describes the role of the state government's labour administration in the long drawn struggle between management and union described earlier; and provides some insights into the working of the labour administration in relation to the task of conflict resolution at ... More

  7. Synthetic Fabrics Limited (A)

    Authors: Verma, Pramod;

    Reference No: P&IR0071(A) Pages: 3 Published on: 1, January, 1975

    Abstract: The three cases refer to the problem of discipline in industry. They highlight the fact that disciplinary measures can be taken by the management under the Industrial Employment (Standing Orders) Act even when misconduct takes place outside the factory premises. Case (A) describes the problem and the philosophy of the ... More

  8. Synthetic Fabrics Limited (B)

    Authors: Verma, Pramod;

    Reference No: P&IR0071(B) Pages: 12 Published on: 1, January, 1975

    Abstract: The three cases refer to the problem of discipline in industry. They highlight the fact that disciplinary measures can be taken by the management under the Industrial Employment (Standing Orders) Act even when misconduct takes place outside the factory premises. Case (A) describes the problem and the philosophy of the ... More

  9. Synthetic Fabrics Limited (C)

    Authors: Verma, Pramod;

    Reference No: P&IR0071(C) Pages: 3 Published on: 1, January, 1975

    Abstract: The three cases refer to the problem of discipline in industry. They highlight the fact that disciplinary measures can be taken by the management under the Industrial Employment (Standing Orders) Act even when misconduct takes place outside the factory premises. Case (A) describes the problem and the philosophy of the ... More

  10. Bharat Engineering Company (B)

    Authors: Sheth, N R;

    Reference No: P&IR0021(B) Pages: 11 Published on: 1, January, 1970

    Abstract: Case (B) P&IR0021(B) describes an incentive scheme launched by the management apparently to provide higher job satisfaction to workers. This can be discussed in relation to the philosophy and practices of wage incentives in industry. ... More

  11. Professionalisation of HR at Mahindra (C): Gearing for the future

    Authors: Sharma, Sunil;

    Reference No: STR0458(C) Pages: 2 Published on: 16, March, 2021

    Abstract: This case describes the transformation of the HR organisation of Mahindra’s AFS sector from 2013 to 2017. The CHRO and his team designed and implemented a blueprint aimed at enhancing the strategic role of HR. The migration from a traditional to a strategic role entailed anticipating and allaying apprehensions related to ... More

  12. Bank of Baroda's Branding Exercise (B)

    Authors: Sharma, Meenakshi;

    Reference No: COMM0006(B) Pages: 12 Published on: 26, February, 2010

    Abstract: The case deals with the steps taken to strengthen the internal communication channel in order to bring about employee engagement during the branding exercise of the bank in 2005 and to make it a deep change of style of business rather than only a change in logo and colours. ... More

  13. Maruti Udyog Limited: Industrial Unrest of 2000-2001(A)

    Authors: Maheshwari, Sunil Kumar;

    Reference No: P&IR0184(A)EX Pages: 10 Published on: 27, February, 2002

    Abstract: MUL, a joint venture between the Government of India and Suzuki Motor Corporation of Japan, known for its pro-labour policies, was embroiled in a dispute in mid 2000, with its workforce of more than 5500 employees. Agitation was taking place at a time when MUL's market share had quickly declined from 82.8 per ... More

  14. Joshi and Discipline (C)

    Authors: Sheth, N R; Shukla, H C;

    Reference No: P&IR0043(C) Pages: 2 Published on: 1, January, 1974

    Abstract: It describes the handling at the top management level of the appeal made by an employee against the decision taken by his officers. ... More

  15. Texica Limited (A): A Day in the Life of a Consultant

    Authors: Maheshwari, Sunil Kumar; Ray, Prantika;

    Reference No: HRM0239(A) Pages: 8 Published on: 13, December, 2017

    Abstract: The chairman of the 60-year old company Texica, Ashutosh Verma approached Dr. Asim Vakil, who has a wide experience in consulting turnaround activities in declining organizations. The organization had undergone few rounds of downsizing and was also reporting about 15-20% attrition in the organization. Dr. Vakil was requested to redesign ... More

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