Reference No: OB0249(C)Pages: 3Published on: 26, June, 2025
Abstract: Part C focuses on the tension between the heads of legal and marketing departments over a proposed innovation. Thus, this part dives deep into cross-functional disagreements. The head of legal believed that the new idea raised compliance issues, while the head of marketing felt that the innovation could provide much-needed ... More
Reference No: STR0496Pages: 18Published on: 31, December, 2025
Abstract: Arvind Limited, headquartered in Ahmedabad, Gujarat, India, was a leading textile conglomerate and ranked among the world's largest fabric manufacturers. It manufactured and supplied fabrics to global brands, including Calvin Klein, Gap Inc., Tommy Hilfiger, and the U.S. Polo Association. The sustainability-profitability dilemma was one of the key challenges ... More
Reference No: OB0249(B)Pages: 4Published on: 26, June, 2025
Abstract: Part B explores the interpersonal and group dynamics and tensions between the existing CLO, who is nearing retirement, and the deputy general counsel, who is being trained for the future CLO role. The conflict is intra-team (or within a team/subunit) in this case. The current CLO views their role ... More
Reference No: MAR0468Pages: 41Published on: 9, May, 2016
Abstract: The case deals with comparison of two events namely Bhopal Gas Tragedy and BP Oil Spill Tragedy. Specifically, the case compares the negotiation process and the outcome of negotiation process. In other words, the case compares how negotiation was carried out on behalf of victims of these tragedies and resulted ... More
Reference No: PSG0150Pages: 13Published on: 13, July, 2026
Abstract: This case explores the leadership of Chhaya Sharma, Deputy Commissioner of Police (South District, New Delhi), during the investigation of the 2012 Nirbhaya case, a high-profile crime investigated under intense public and institutional scrutiny. It highlights Sharma’s commitment to procedural integrity, strategic planning and ethical accountability during a crisis. By ... More
Reference No: OB0246(A)Pages: 23Published on: 29, March, 2023
Abstract: This case highlights the loopholes in succession planning and issues of corporate governance at the multinational conglomerate Tata Group headquartered in Mumbai, India. This is a three-part case which highlights the dramatic removal of Cyrus Mistry from the chairmanship of Tata Group. The case is based on excerpts from the ... More
Reference No: RJMC0052Pages: 9Published on: 17, July, 2026
Abstract: After learning that some of his students buy tobacco from a nearby vendor, Mr. Ansari, the principal of Royal Primary School decides to act but is unsure how to respond. Finding a mechanical rule-based approach ineffective, he adopts a hybrid strategy. While complying with formal provisions, he works with stakeholders ... More
Reference No: CMA0811(A)Pages: 26Published on: 1, January, 2005
Abstract: Chilli is the main earner in the Indian spices export basket. In 2003,, incidents of adulteration of chilli powder (using carcinogenic dyes) by some unscrupulous and careless exporters led to large-scale product recalls in the UK and tainted the image of the Indian spice export industry. This resulted in a complete ... More
Reference No: HRM0247Pages: 19Published on: 8, June, 2022
Abstract: The Tanda unit of UPSEB was a distressed asset—dues to the power generator supplying UP— NTPC— were mounting. Finally, a resolution of debt was negotiated with the unit to be handed over to NTPC in place of debt. The challenge for NTPC was to turn the plant around from ... More
Reference No: BP0100TECPages: 15Published on: 1, January, 1977
Abstract: The note contains edited excerpts from thirteen interviews on managerial effectiveness with chief executives and senior departmental heads of private and public enterprises. It raises several issues for discussion, including questions such as: (a) What constitutes managerial effectiveness? (b) How to appraise effectiveness? (c) Perceptions and opinions on the effectiveness ... More
Reference No: IS0151Pages: 16Published on: 28, July, 2025
Abstract: Kaiser Permanente entered into an IT contract with Epic Systems to provide software support in 2003 and engaged Tata Consultancy Services (TCS) as a subcontractor in 2011. TCS did not have full access to Epic’s “UserWeb” portal. It got unauthorised access and downloaded thousands of files. As a result, Epic sued ... More
Reference No: ECO0371Pages: 12Published on: 6, May, 2026
Abstract: This case examines a dilemma faced by a public official at the Food Safety and Standards Authority of India (FSSAI). The protagonist, “Dr Ravinder Sharma, Director of Quality Assurance at FSSAI,” has to decide how to respond to a court order staying coercive action against manufacturers of ready-to-drink sugary beverages ... More
Reference No: HRM0248(A)Pages: 17Published on: 10, February, 2022
Abstract: In the year 2013, Dr. Nalin Shinghal was selected for the post of Chairman and Managing Director (CMD) of Central Electronics Limited (CEL). Before accepting the offer he felt the need for detailed discussion and understanding with his family before accepting the offer. CEL was a loss-making Public Sector Undertaking (PSU) ... More
Reference No: RJMC0050Pages: 22Published on: 16, February, 2026
Abstract: K.B. Agrawal High School, in the small town of Deesa in Gujarat, hosted Baalmelo (“Children’s fair” in Gujarati) in 2024 under the aegis of Vishwagram Trust, a Gujarat-based nongovernmental organisation. This case examines Baalmelo as a model of cultural exchange, skill development and social learning. In a state shaped ... More
Reference No: STR0490Pages: 10Published on: 5, August, 2025
Abstract: Byju Raveendran started the ed-tech company Byju’s in 2011. The company attracted investors from both India and abroad. However, problems began when the company defaulted in 2021. In October 2024, the Supreme Court of India ordered that the company continue with insolvency proceedings. By the end of 2024, the company was in serious ... More
