Abstract
This case examines a dilemma faced by a public official at the Food Safety and Standards Authority of India (FSSAI). The protagonist, “Dr Ravinder Sharma, Director of Quality Assurance at FSSAI,” has to decide how to respond to a court order staying coercive action against manufacturers of ready-to-drink sugary beverages marketed using the term “ORS”. Although classified as food products, these beverages are widely perceived as equivalent to the WHO-recommended oral rehydration solution (ORS), a life-saving medical therapy for acute diarrhoeal dehydration. The central question is how to balance competing concerns: public health, particularly risks to children highlighted by the medical community, information asymmetry in healthcare markets (where consumers may not fully understand labels), economic consequences for industry, and legal constraints, including regulatory credibility and procedural fairness, in determining the appropriate regulatory approach to such beverages.
Additional Information
| Product Type | Case |
|---|---|
| Reference No. | ECO0371 |
| Title | The Battle for the Bottle: Defining ORS in the Indian Market |
| Pages | 12 |
| Published on | May 6, 2026 |
| Year of Event | 2025 |
| Authors | Jain, Tarun; ; |
| Area | Economics (ECO) |
| Discipline | Economics, Ethics and Governance, Marketing, Strategic Management |
| Sector | Government, Health, Public Sector |
| Learning Objective | • Apply health economics concepts, especially information asymmetry, credence goods and market failure, to real-world regulatory dilemmas, • Understand why health products with high social value may be under-consumed, while products with low or negative value dominate spending, • Evaluate regulatory instruments (bans, labelling, category creation, delayed enforcement) under legal and political constraints, • Analyse ethical trade-offs between consumer choice and the protection of vulnerable populations, and • Appreciate the managerial complexity of public-sector decision-making, where authority is constrained by courts, stakeholders and institutional legitimacy. |
| Keywords | Public Health, Health Economics, Food & Drug Regulation, Branding & Ethics |
| Country | India |
| Courses | MBA (PGP), MBA (FABM), MBA (PGPX), EEP, ePGP, AFP, FDP |
| Access | For All |
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