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List of Most Popular Cases

  1. Mr Roy: Technician Entrepreneur

    Authors: Shah, B G;

    Reference No: F&A0178 Pages: 21 Published on: 1, January, 1970

    Abstract: Mr. S.L. Roy had been Chief Electrician (Radio & Radar) in the Indian Naval Service, and a research assistant in Physical Research Laboratory, Ahmedabad. He has been attracted by the technician entrepreneur scheme of Gujarat Industrial Investment Corporation, state-level development bank extending liberal financial assistance to technicians desiring to set ... More

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  2. Insurance Selling: A Confrontation with a Prospect**

    Authors: Mehta, S C; Kashyap, S P;

    Reference No: MAR0084 Pages: 18 Published on: 1, January, 1970

    Abstract: The case presents a recorded dialogue between an insurance salesman and a prospect. Students are expected to evaluate the sales presentation made by the salesman, and are required to identify the special problems that an insurance salesman faces when calling on the prospects in view of the important differences that ... More

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  3. Anjali Bank (A)

    Authors: Shah, B G; Sheth, N R; Krishna, Gopal;

    Reference No: F&A0138(A) Pages: 9 Published on: 1, January, 1970

    Abstract: Describes the formation of an employees' union in a large bank in which the management had adopted personal and social acquaintance as an important basis for recruitment at the clerical level. Management was at first indifferent to the union but recognized it after an agitation. Subsequently, meetings were held between ... More

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  4. Bank of Baroda (A) **

    Authors: Shah, B G; Prasad, Keshav;

    Reference No: F&A0175(A) Pages: 10 Published on: 1, January, 1970

    Abstract: Case (A) outlines the role of advertising in the banking industry as understood by a senior bank executive. ... More

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  5. The Bank of Baroda**

    Authors: Tripathi, D;

    Reference No: ECO0082 Pages: 14 Published on: 1, January, 1970

    Abstract: Illustrates the transition of indigenous banking into modern banking system in a princely state in India. It also emphasizes the effect of environment on the growth of banking and the encouragement given by a princely state to such business. ... More

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  6. Lakeview Bank Limited **

    Authors: Shah, B G; Varshneya, K L;

    Reference No: F&A0036 Pages: 17 Published on: 1, January, 1970

    Abstract: Deals with a fraud by a partnership firm dealing as commission agents in cloth, and enjoying a hypothecation (and bills purchase) limit with Lakeview Bank against cloth bales in the process of despatch or in transit. The case describes the procedures for ensuring a healthy use of the limits and ... More

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  7. The Star System (D) **

    Authors: Shah, B G; Krishna, Gopal;

    Reference No: F&A0143(D) Pages: 16 Published on: 1, January, 1970

    Abstract: The case describes the suggestions made by a consultant and his colleagues regarding the appraisal and promotion of officers in the bank. ... More

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  8. Sterling Bank **

    Authors: Shah, B G; Krishna, Gopal;

    Reference No: F&A0136 Pages: 34 Published on: 1, January, 1970

    Abstract: A nationalized bank with a history of slow growth plans for a "big leap forward". The development plans can be examined in relation to the nature of existing manpower, the structure of union-management relations, the existing organization structure, and the economic realities of the total organization and its various ... More

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  9. Poonam Bank (B)**

    Authors: Shah, B G; Sheth, N R; Gandhi, J S;

    Reference No: F&A0174(B) Pages: 9 Published on: 1, January, 1970

    Abstract: Case (B) describes how the main objective of extending banking services to the rural areas could not be met by the traditional concepts and procedures. Hence, the management designed a new scheme based mainly on the concept of project management. ... More

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  10. The Star System (B) **

    Authors: Shah, B G; Krishna, Gopal;

    Reference No: F&A0143(B) Pages: 8 Published on: 1, January, 1970

    Abstract: Deals with the problems in introducing a formal appraisal system in the bank; brings out the constraints within which branch managers evaluate their junior colleagues, especially in the absence of well-defined evaluation standards; and indicates how old procedures may continue despite modern personnel practices. ... More

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  11. Forbes and Company: The Study of an Agency House**

    Authors: Tripathi, D; Mehta, M J;

    Reference No: ECO0069 Pages: 9 Published on: 1, January, 1970

    Abstract: The case represents the beginnings of the agency house in India and the link between this kind of business and the establishment of the managing agency system. ... More

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  12. Ganga Bank **

    Authors: Shah, B G; Krishna, Gopal;

    Reference No: F&A0134 Pages: 12 Published on: 1, January, 1970

    Abstract: The case deals with the efforts of the bank's O&M department to evolve work norms for assessing staff needs at the bank's branches, and discusses the practical problems faced by regional managers in this regard. ... More

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  13. First National City Bank (A) **

    Authors: Prasad, Keshav;

    Reference No: F&A0171(A) Pages: 21 Published on: 1, January, 1970

    Abstract: Deals with the advertising strategy of a multinational financial institution. Apart from illustrating how FNCB's advertising strategy forms part of the overall corporate strategy, issues relating to the relationship between corporate and specific product advertising, and message and media strategy (including problems of measurement of advertising effectiveness) are raised. ... More

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  14. Problem Employee **

    Authors: Shah, B G; Sheth, N R; Krishna, Gopal;

    Reference No: F&A0142 Pages: 28 Published on: 1, January, 1970

    Abstract: Deals with the problem of handling an undisciplined employee at a bank's branch office. The employee, who is an active union member, has an unflattering performance record. Repeated memos from the branch manager fail to improve his performance. Ultimately, the branch manager, with the concurrence of the head office, conducts ... More

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  15. The Sunshine Bank

    Authors: Shah, B G; Sheth, N R; Krishna, Gopal;

    Reference No: F&A0132 Pages: 10 Published on: 1, January, 1970

    Abstract: The case deals with the problem of maintaining discipline in a major branch of a large bank. Employees stop work following the sudden breakdown of airconditioning equipment, leave the office, and mark incorrect time in the registers while leaving. The local union leaders stage a noisy demonstration within the ... More

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