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List of Most Popular Cases

  1. Tirumala Tirupati Devasthanams (A)

    Authors: Raghuram, G; Madhavan, T;

    Reference No: PSG0096(A) Pages: 9 Published on: 17, December, 2004

    Abstract: The Sri Venkateswara temple at Tirumala, Andhra Pradesh, is the most popular temple in India. With an expected annual traffic of nearly 20 million, average daily traffic above 50,000 and an average annual growth rate of 7%, managing the pilgrim flow presents a tremendous challenge to the temple management authorities. The TTD management ... More

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  2. Suitable Suit

    Authors: Gupta, Nirmal; Gupta, Parvinder;

    Reference No: OB0199 Pages: 5 Published on: 21, February, 2006

    Abstract: Prashant felt the need to get a few suits stitched for his forthcoming functions. He bought the fabric and gave it to a reputed tailoring shop for stitching. When he visited the shop for trial of his suit, he was horrified to see the manner in which it was handled ... More

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  3. Headset Headache (A)

    Authors: Gupta, Nirmal; Gupta, Parvinder;

    Reference No: OB0201(A) Pages: 12 Published on: 15, April, 2008

    Abstract: A customer was highly disappointed because of non-receipt of the gift that was promised with his five-year subscription to a business magazine. The case describes the chain of events that started with the subscription. In the process, the case highlights issues of conflict, ethics and values. ... More

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  4. Headset Headache (B)

    Authors: Gupta, Nirmal; Gupta, Parvinder;

    Reference No: OB0201(B) Pages: 3 Published on: 15, April, 2008

    Abstract: The case adds to the data presented in case “Headset Headache (A)”. A customer was highly disappointed upon non-receipt of the gift that was promised with his five-year subscription to a business magazine. The case highlights issues of employee attitude, conflict and customer service. ... More

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  5. Divya Bhaskar

    Authors: Sinha, Piyush Kumar; Anand, Kamaljit;

    Reference No: MAR0396 Pages: 49 Published on: 13, May, 2008

    Abstract: Dainik Bhaskar group is one of the largest newspaper groups of the country. The case describes their strategy and its implementation for entering Gujarat with a Gujarati newspaper. The context of a duopolistic and largely saturated market had foiled attempts of several other newspapers. The case describes in detail the ... More

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  6. Surat Flood of August 2006

    Authors: Mavalankar, Dileep; Srivastava, Amit Kumar;

    Reference No: PSG0106 Pages: 18 Published on: 2, December, 2008

    Abstract: A massive flood of August 2006 in the city of Surat caused major human tragedy and damage to the property estimated at Rs 22,000 crore. Given the repeated floods in Surat policy makers, administrators, experts, and people have to rethink about how to improve dam management to reduce the risk of floods. ... More

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  7. eFashion Warehouse (A)

    Authors: Roy, Debjit;

    Reference No: PROD0299 Pages: 1 Published on: 28, March, 2014

    Abstract: Design of a warehouse includes estimating the number of storage location, establishing the number of tiers, aisles etc. Optimal warehouse design affects the order pick time and customer delivery performance. The participant will use concepts from inventory management to obtain the number of storage spaces and also learn to partition ... More

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  8. Electronics for You

    Authors: Vasavada, Mukul; Chand, Vijaya Sherry ;

    Reference No: COMM0016 Pages: 17 Published on: 29, March, 2017

    Abstract: EFY Group is a media group in the electronic industry, with four main activities: (1) publishing print magazines that focused mainly on the electronics industry in India—this was the main activity; (2) publishing digital (pdf) versions of the print magazines; (3) managing ten online communities; and (4) conducting events for the electronics industry. ... More

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  9. Sandwichworkz - The Fusion Street Café

    Authors: Roy, Debjit; Raut, Mukund; Agrawal, Sanchit; Agrawal, Shubham;

    Reference No: PROD0316 Pages: 10 Published on: 8, January, 2018

    Abstract: Takshshila, the owner of Sandwichworkz, a trendy restaurant in Ahmedabad, India, is worried about the diminishing profitability of her restaurant. Recent promotional offers have increased the footfall, but not profitability. To address this issue, she knew she had to optimize and redesign their menu. She also realizes that to properly ... More

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