Most Popular cases

Authors: Ramani, K V;

Reference No: CISG0042(B) Pages: 5 Published on: 19, November, 1998

Abstract: Indian Railways is the world's second largest railway system under a single management, and the largest in Asia. IR has a regular work-force of 1.6 million employees. Its fleet of rolling stock includes over 9000 locomotives, 30,000 passenger cars (coaches), and 350,000 freight cars. IR is a multi-gauge multi-traction system, covering over 100,000 km of ... More

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Authors: Banerjee, Bibek; Raghuram, G; Rangaraj, Narayan;

Reference No: MAR0321 Pages: 29 Published on: 3, May, 1999

Abstract: Konkan Railway Corporation Limited (KRC) was set up as a Public Sector company under the Ministry of Railways in July 1990 to bridge the 738 km "Konkan Gap" by providing a railway connection between Roha (150 kms South of Mumbai) and Thokur (about 22 kms North of Mangalore). KRC completed the project at a ... More

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Authors: Venaik, Sunil; Raghuram, G; Sharma, Yashoverman;

Reference No: MAR0344 Pages: 45 Published on: 12, February, 2001

Abstract: The note discusses the characteristics of the shipping industry and professional ship management services industry. It describes how contemporary global marketing management concepts and tools can be used to enhance the competitive position and performance of firms offering professional ship management services. ... More

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Authors: Ramani, K V; Mishra, Gouri Shankar;

Reference No: CISG0065 Pages: 3 Published on: 16, April, 2001

Abstract: GSM Private Limited is commissioning a port equipment system at the outer ore berth at Vishakapatnam (Vizag) port, designed to handle import of bulk commodities like cooking coal, fertilizers, and fertilizer raw materials. The project aims to deliver substantial benefits through economies of scale, resulting from the port's ability to ... More

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Authors: Raghuram, G; Kheskani, Deepa;

Reference No: PSG0084 Pages: 11 Published on: 24, October, 2002

Abstract: This case study discusses various issues in toll based BOT projects. L&T Transportation Infrastructure Limited (LTTIL), the BOT operator has been facing financial problems, experiencing a difficult time collecting tolls from the Athupalam Bridge segment of the Coimbatore Bypass project. Though LTTIL and the Government have been trying to ... More

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Authors: Raghuram, G; Venkataraman, Krishnan;

Reference No: MAR0349 Pages: 16 Published on: 1, January, 2003

Abstract: This case is based on the real life experience of an emotionally traumatic incident, caused due to the poor servicing by Delta Airlines, and their travel agent. The post incident communication and the subsequent proceedings in the Consumer Court are discussed in the case. The case brings out interesting aspects ... More

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Authors: Ravichandran, N;

Reference No: PROD0258 Pages: 10 Published on: 9, September, 2003

Abstract: The case presents the operational responsibilities of a C&F agency. The varied requirements by principals are discussed/ presented in detail. The central issue is how should a C&F agent manage his operations effectively (with resource productivity). The natural growth option for a C&F agent in the context ... More

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Authors: Raghuram, G; Verma, Sanjay; Dixit, K L; Kapshe, Sanjeevan;

Reference No: PSG0093 Pages: 30 Published on: 15, July, 2004

Abstract: This case attempts to explore the opportunities available for the Indian Railways to be a major logistics and infrastructure provider for handling the port-based traffic of Gandhidham Area. This case focuses on two of the major ports in that area, namely, Kandla and Mundra. This case examines the performance of ... More

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Authors: Raghuram, G; Parikh, Nayan;

Reference No: PSG0095 Pages: 10 Published on: 4, November, 2004

Abstract: Mhow Ghatabillod road was a critical link connecting growing industrial areas around Indore in Madhya Pradesh. The condition of the road was poor. There was an urgent need to improve the road. Madhya Pradesh State Industrial Development Corporation Limited decided to develop the project on a Build, Operate and Transfer ... More

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Authors: Varkkey, Biju; Raghuram, G;

Reference No: PSG0098(A) Pages: 44 Published on: 5, April, 2006

Abstract: Cochin International Airport Limited (CIAL) is the first airport in the joint sector, with large-scale public participation. The new airport project was conceived as an alternative to the then existing naval airport, which was not capable of handling wide-bodied aircraft due to runway limitations. The Cochin airport project throws up ... More

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Authors: Jain, Abhinandan K; Dixit, M R; Bhat, Ramesh; Maheshwari, Sunil Kumar;

Reference No: MAR0383 Pages: 14 Published on: 14, July, 2006

Abstract: Abstract The case describes locations, facilities, infrastructure, market, manpower, customer profile, competition and performance of one training and experimentation outlet. It also describes different types of experiments (operations, service, and customer related) conducted at the outlet. Outlet in-charge / sales officer is faced with the issues of deciding what research/ experiments ... More

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