Most Popular cases

Authors: Sheth, N R; Krishna, Gopal;

Reference No: P&IR0083 Pages: 8 Published on: 1, January, 1975

Abstract: This study description is based on the authors' interviews with a large number of employees and executives of a nationalized bank. It describes the reasons behind white collar employees forming a trade union. ... More

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Authors: Sachdeva, P S;

Reference No: P&IR0056(A) Pages: 6 Published on: 1, January, 1976

Abstract: Premier Bank was nationalized in 1969 and grew rapidly between 1969 and 1972. The bank's activities were diversified and expanded to cover more areas, particularly rural. Over 2,500 new employees were added and 300 new branches opened in 1970-72. A major reorganization of the organizational structure was also done so that the work could be ... More

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Authors: Govindarajan, V; Rao, T V; Sheth, N R;

Reference No: OB0161(C) Pages: 9 Published on: 1, January, 1980

Abstract: Describes the problems and issues posed by the organizational structure and systems existing in the bank as described in Navjivan Bank (A). Problems at branch, regional and zonal levels are described with sample events. ... More

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Authors: Govindarajan, V; Rao, T V; Sheth, N R;

Reference No: OB0161(A) Pages: 10 Published on: 1, January, 1980

Abstract: Presents the history and growth details of a bank with several thousand employees. The organizational structures at the branch level, at the zonal level and at the central level are presented. Some of the critical roles and their evaluation in the bank are also described. ... More

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Authors: Verma, Pramod;

Reference No: P&IR0148 Pages: 16 Published on: 1, January, 1981

Abstract: Grindlays Bank has a strike for nearly ninety days. Several issues arise as a result of the bank bringing out advertisements favouring its position. Newspaper reports and critical comments are also included in the case. The case can be used as a basis for discussing the role of management, union ... More

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Authors: Swamy, S; Rao, Sreenivas S;

Reference No: BP0170 Pages: 8 Published on: 1, January, 1981

Abstract: Mr Soni, Branch Manager of Safe Bank, is called upon to handle an altercation between a bank employee and a client, which, while seemingly trivial, has the potential to turn into a union-management conflict. The situation unfolds itself in bits and pieces over two days and becomes a matter ... More

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Authors: Ramachandran, K;

Reference No: P&IR0177 Pages: 6 Published on: 1, January, 1989

Abstract: Based on a long-felt need the People's Bank was reorganized. One of the major changes was the creation of a full-fledged department of personnel/industrial relations. Although there were technically qualified persons already on the rolls of the bank to head this department, an outsider with several years banking experience ... More

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Authors: Varkkey, Biju; Joy, Roshni;

Reference No: P&IR0207 Pages: 22 Published on: 31, March, 2009

Abstract: The Indian Insurance Industry is facing tough times not only in the business front but also in attracting and retaining talent in the sales function. Aviva India had re-entered the Indian life insurance market in 1995, but started business operations a few years later. In addition to the bank assurance business ... More

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Authors: Sharma, Meenakshi;

Reference No: COMM0006(B) Pages: 12 Published on: 26, February, 2010

Abstract: The case deals with the steps taken to strengthen the internal communication channel in order to bring about employee engagement during the branding exercise of the bank in 2005 and to make it a deep change of style of business rather than only a change in logo and colours. ... More

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