Reference No: P&IR0078(D)Pages: 5 Published on: 1, January, 1969
Abstract: Case (C) P&IR0078(C) describes the union strategy of pressurizing the management, and the management's counter strategy to eliminate the union's influence upon the workers. The workers ultimately change their loyalty in favour of the management. Case (D) describes how the management concludes an agreement with the workers' representatives, ... More
Reference No: P&IR0025(A)Pages: 12 Published on: 1, January, 1969
Abstract: A promotion policy for the technical supervisory staff was not implemented by the chief engineer because of a reorganization scheme which he wanted to introduce. The staff then demanded implementation of the promotion policy. The class analyses the promotion policy, reorganization scheme and the personnel problems arising out of it. ... More
Reference No: P&IR0077(B)Pages: 3Published on: 1, January, 1969
Abstract: Case (A) P&IR0077(A) is about the emergence and behaviour of two unions socialist and communist in an American firm of architects and engineers. It raises discussions on several industrial relations, issues, such as union recognition, inter union rivalry, union pressures, management response, etc. The class is expected to ... More
Reference No: P&IR0077(E)Pages: 10Published on: 1, January, 1969
Abstract: Cases (E) and (F) P&IR0079(F) are about disciplinary action. Case (E) provides the chargesheet, written reply, and necessary background for discussing and analyzing the procedure used for conducting the disciplinary enquiry. After Case (E) has been discussed, Case (F) P&IR0079(F), Part I, which provides the enquiry ... More
Reference No: CMA0176(A)Pages: 11Published on: 5, September, 1969
Abstract: This case is on organisation building in a firm which is operating under highly dynamic market conditions. It relates to building up of a procurement organization which is the key to successful operations of a rice mill. The questions raised are what makes an organization viable, what are the skills ... More
Reference No: F&A0142Pages: 28Published on: 1, January, 1970
Abstract: Deals with the problem of handling an undisciplined employee at a bank's branch office. The employee, who is an active union member, has an unflattering performance record. Repeated memos from the branch manager fail to improve his performance. Ultimately, the branch manager, with the concurrence of the head office, conducts ... More
Reference No: F&A0136Pages: 34Published on: 1, January, 1970
Abstract: A nationalized bank with a history of slow growth plans for a "big leap forward". The development plans can be examined in relation to the nature of existing manpower, the structure of union- management relations, the existing organization structure, and the economic realities of the total organization and its various ... More
Reference No: F&A0134Pages: 12Published on: 1, January, 1970
Abstract: The case deals with the efforts of the bank's O&M department to evolve work norms for assessing staff needs at the bank's branches, and discusses the practical problems faced by regional managers in this regard. ... More
Reference No: F&A0143(C)Pages: 6 Published on: 1, January, 1970
Abstract: The managing director appoints a committee of the bank's senior officers, with an outside consultant as its chairman, for working out an appraisal system, and recommending a promotion policy. The committee visits different branches and meets the officers to ascertain their opinions and reactions to the "Star System" of appraisal ... More
Reference No: F&A0132Pages: 10Published on: 1, January, 1970
Abstract: The case deals with the problem of maintaining discipline in a major branch of a large bank. Employees stop work following the sudden breakdown of air conditioning equipment, leave the office, and mark incorrect time in the registers while leaving. The local union leaders stage a noisy demonstration within the ... More
Reference No: P&IR0021(A)Pages: 12Published on: 1, January, 1970
Abstract: Case (A) P&IR0021(A)describes a prolonged conflict between management and workers, culminating in extreme violence. The legal, social and organizational constraints under which the management has to operate are described. It lends itself to a discussion of how industrial relations can be structured in light of concrete experience ... More
Reference No: F&A0143(A)Pages: 12Published on: 1, January, 1970
Abstract: Describes the introduction of a formal appraisal system in a bank that has a tradition of personalized recruitment, promotion and evaluation procedures. The idea is to reward officers who have stood by the management in a period of crisis. Under the new scheme, the head office asks the branch managers ... More
Reference No: F&A0137Pages: 18 Published on: 1, January, 1970
Abstract: The case is in two parts. Part A describes the background of union- management relations in a large bank in which a scheme of joint consultation at the head office and regional offices was launched. Part B describes the structure and working of the joint consultative committee at the regional ... More
Reference No: F&A0155(A)Pages: 14Published on: 1, January, 1970
Abstract: Describes a large commercial bank's system of performance appraisal for its branches along five major dimensions: 1) growth in deposits/advances (depending on whether they are deposits- heavy or advance- heavy branches), 2) profits or losses, 3) staff relations, 4) efficiency in internal branch routine, and 5) customer service. In actual practice, however, the management ... More
