Reference No: CMHS0015Pages: 8Published on: 1, January, 1998
Abstract: This case addresses the concerns of a hospital in providing medical care to its patients - both inpatients and outpatients. These concerns have become very serious of late, since the costs for providing quality health care has been increasing in recent few years. Critical success factors for the hospital's performance ... More
Reference No: BP0224Pages: 27Published on: 1, January, 1990
Abstract: The focus of this case is on a service industry which operates as an enterprise. The case focuses on the mission, strategy, structure, systems, skill, and staff of the organization. This case can be used for discussing the 7-S framework. ... More
Reference No: BP0200Pages: 2Published on: 1, January, 1988
Abstract: Here is a situation where two national policies family welfare and labour welfare appear to be contradictory at the delivery end, and throw up conflicts between the two implementing agencies. As a result, there could be confusion in understanding or even misunderstanding the overall governmental policy. How could such a ... More
Reference No: OB0177Pages: 20 Published on: 1, January, 1988
Abstract: The case study deals with the emergence of Maharogi Sewa Samiti as an important institution in the field of leprosy treatment and rehabilitation. Starting with a thumbnail sketch of Baba Amte??the moving spirit behind the institution??the study traces the history of Maharogi Sewa Samiti from a small beginning ... More
Reference No: QM0214Pages: 15Published on: 1, January, 1988
Abstract: This case pertains to a decision situation faced by the Director, Christian Medical College and Hospital, Vellore, regarding computerization, specifically, the choice of mini computer systems with many terminals or local area networks for implementing the recommendations of the internal core committee for computerization. The computer system at CMC Vellore ... More
Reference No: P&IR0154(B)Pages: 3 Published on: 1, January, 1983
Abstract: This case deals with the transfer of a sweeper-cum-chowkidar from a state allopathic dispensary to a PHC. The incumbent did not comply with the orders of the Deputy CMO. This resulted in undue correspondence without any positive results. Indiscipline had also been created, with the MO of that PHC defying ... More
Reference No: P&IR0154(A)Pages: 4 Published on: 1, January, 1983
Abstract: This case deals with the transfer of a sweeper-cum-chowkidar from a state allopathic dispensary to a PHC. The incumbent did not comply with the orders of the Deputy CMO. This resulted in undue correspondence without any positive results. Indiscipline had also been created, with the MO of that PHC defying ... More
Reference No: PSG0045Pages: 16Published on: 1, January, 1982
Abstract: The case traces the evolution of a rural health project in a backward district. It describes the reasons for the project team's work in this field and identifies its activities and their interrelationships. Managerial responses in terms of charges that have taken place in the project over time are presented. ... More
Reference No: PSG0001Pages: 10Published on: 1, January, 1981
Abstract: This case investigates the variables that characterize human relations in a PHC. It describes the functions and position of each official at the PHC level and their relationships, and traces the patterns of conflict and adjustment. ... More
Reference No: PSG0042Pages: 9Published on: 1, January, 1981
Abstract: The two cases analyze the contrasting profiles of a better performing community health volunteer and a poor performing community health volunteer. ... More
