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  1. Vasudha's Dismay

    Authors: Aggarwal, Shilpee; Gupta Vishal;

    Reference No: OB0230 Pages: 9 Published on: 31, July, 2018

    Abstract: The case describes the situation of Vasudha Kumar, Manager – Background Vetting at Praxum Services Limited. She is surprised by the unexpected resignation of her team member a few days before she has to leave for her maternity break. In a small team, how does she deal with this unanticipated resignation? ... More

  2. Shiva Financial Services

    Authors: Rama Rao, T P;

    Reference No: CISG0087EX Pages: 10 Published on: 19, July, 2005

    Abstract: This case is based on the experience of a small financial firm, Shiva Financial Services (SFS), involved in the collection of bills for a large cell phone operator. SFS uses electronic spreadsheets extensively in monitoring the collection process. The case illustrates the way SFS uses the spreadsheet software for data ... More

  3. Deep Valley Solutions Limited, Bangalore: Reflections of Noble Corporation, a Client

    Authors: Bhatnagar, Deepti; Bhatnagar, Subhash; Dixit, M R;

    Reference No: BP0275 Pages: 3 Published on: 25, July, 2002

    Abstract: This case presents the experience of a customer vis-a-vis the project implementation process of Deep Valley Solutions Limited (DVS). As a product software company DVS developed and sold packaged software that supported the management of supply chain. Manohar and Anand, the founders of DVS, reflect on the experience and develop ... More

  4. Kamlini Restaurant (B)**

    Authors: Vora, M N;

    Reference No: MAR0006(B) Pages: 7 Published on: 1, January, 1966

    Abstract: This is a sequel to the Kamlini Restaurant (A) case. (give ref no) In Case (A), the decision question as to whether Kamlini should start a luncheon service was raised. This case describes the circumstances in which the luncheon service was started, the experiences of running the luncheon service, and ... More

  5. Bottled Water-Problem in Campus

    Authors: Chandwani, Rajesh; Varkkey, Biju; Kadamberi, Vidya;

    Reference No: HRM0240 Pages: 11 Published on: 5, February, 2019

    Abstract: The case is based on heated e-mail conversations connected to the delivery of clean bottled water in the campus of a reputed research institute in southern India. The exchange between Tara Sharma (Programme Manager) and Shreejith Nair (Group Head- Engineering Service and Estate) relate to the quality of services provided. ... More

  6. Training Methods

    Authors: Monappa, Arun;

    Reference No: OB0156TEC Pages: 4 Published on: 1, January, 1974

    Abstract: The note gives a brief description of the objectives and uses of three training methods viz Management Games, Sensitivity Training and In-Basket Exercise. ... More

  7. Aeroport Notre-Dame-des-Landes (A): History, institutions & the concession

    Authors: Huber, Hans;

    Reference No: CIPR0020(A) Pages: 14 Published on: 14, July, 2014

    Abstract: The highly contentious airport project is a critical case that well illustrates diverse stakeholder interests from the public and private sector. The history of a new airport for Nantes (France) is well woven into the changing regulation and more recent privatization of airport management through concessions. The organization of air ... More

  8. GT's in TELCO, Poona (A)

    Authors: Sachdeva, P S;

    Reference No: P&IR0031(A) Pages: 6 Published on: 1, January, 1977

    Abstract: Deals with the Graduate Engineer Training Scheme in TELCO's factory. The scheme started in 1967, was expected to supply bright and capable engineers to the new plant being set up. The scheme ran into several difficulties and had to be modified substantially between 1971 and 1974. Despite the modifications, the company was not ... More

  9. The Star System (A) **

    Authors: Shah, B G; Krishna, Gopal;

    Reference No: F&A0143(A) Pages: 12 Published on: 1, January, 1970

    Abstract: Describes the introduction of a formal appraisal system in a bank that has a tradition of personalized recruitment, promotion and evaluation procedures. The idea is to reward officers who have stood by the management in a period of crisis. Under the new scheme, the head office asks the branch managers ... More

  10. Aviva Life Insurance Direct Sales Force: Maintaining the Growth Imperative

    Authors: Maheshwari, Sunil Kumar; Bhat, Ramesh; Kaur, Rupinder; Wadhwa, Rakesh;

    Reference No: IRC0001 Pages: 13 Published on: 11, July, 2005

    Abstract: Aviva, UK's largest insurance group, had successfully established itself as a competitor in the Indian insurance market. However, it still faced problems like other insurance companies related to retaining its sales force. The company was looking forward to grow further and capture untapped markets. This case describes the importance and ... More

  11. Maruti Udyog Limited: Industrial Unrest of 2000-2001(A)

    Authors: Maheshwari, Sunil Kumar;

    Reference No: P&IR0184(A)EX Pages: 10 Published on: 27, February, 2002

    Abstract: MUL, a joint venture between the Government of India and Suzuki Motor Corporation of Japan, known for its pro-labour policies, was embroiled in a dispute in mid 2000, with its workforce of more than 5500 employees. Agitation was taking place at a time when MUL's market share had quickly declined from 82.8 per ... More

  12. Mahesh Kumar Jha

    Authors: Menon, C D;

    Reference No: BP0102 Pages: 7 Published on: 1, January, 1977

    Abstract: The case traces the life of an individual who runs away from home, is employed as a domestic servant and enters industry. His interactions with top management and two different types of personnel managers, and his emergence and eclipse as a trade union leader are traced. ... More

  13. It’s a Residence; It’s a Hotel: It is ResiTel!

    Authors: Das, Prashant; Gupta, Ashish;

    Reference No: F&A0569 Pages: 12 Published on: 16, November, 2022

    Abstract: Midway through construction, a hotel developer realised that costs had risen too much to be feasible for equity capital. They repositioned the asset as a ResiTel wherein each suite would be sold as a condominium unit to retail buyers. This called for setting up two separate entities: one (PropCo) for ... More

  14. Sanjay: The Branch Manager **

    Authors: Shah, B G; Krishna, Gopal;

    Reference No: F&A0147 Pages: 11 Published on: 1, January, 1971

    Abstract: Sanjay, the branch manager, is dissatisfied with his performance evaluation during 1965. He has doubts about the soundness of the appraisal system where five different functionaries at the head office evaluate performance. Each functionary evaluates the manager's performance with respect to the work (deposits, advances, public relations, inspection, follow-ups, etc.) for ... More

  15. Air India **

    Authors: Balachandra, R;

    Reference No: PROD0071 Pages: 16 Published on: 1, January, 1960

    Abstract: This case describes the process of job evaluation undertaken by a major organization. It also describes the major points of conflict between the union and the management with regard to job evaluation. It is used to bring out the types of problems that would be faced by a job evaluation ... More

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