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  1. Loop @ Digital Green : Journey of a non profit

    Authors: Garg, Lokesh; Gopakumar, K V;

    Reference No: ADCLOD0001 Pages: 13 Published on: 19, January, 2022

    Abstract: This case discusses the challenges faced by the CEO and senior leaders of the nonprofit organization, Digital Green, as they experimented with ideas which had vast commercial potential. Digital Green produced videos of best farming practices and shared these videos with small and marginal farmers to help them increase their ... More

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  2. Dr. Lal PathLabs: Sustaining Growth in a Changing Diagnostics Landscape

    Authors: Jain, Tarun; Manchanda, Om; Sam, Shreya;

    Reference No: ECO0372 Pages: 22 Published on: 21, April, 2026

    Abstract: Dr Lal PathLabs (DLPL) became one of India’s largest diagnostic service providers, building scale through a hub-and-spoke model, a broad franchise network and sustained investments in quality, automation and professional management. Over time, it evolved from a family-led laboratory into a publicly listed company with strong financial performance and ... More

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  3. CAQM and GRAP: Public Policy and Judiciary: A Technical Note

    Authors: Agarwal, Anurag K;

    Reference No: JSW0003TEC Pages: 11 Published on: 20, March, 2025

    Abstract: The role of the Supreme Court in formulating a policy to ameliorate air quality control in Delhi is an example of judicial activism. It can be said to be necessary due to lack of effective action by the legislature and the executive. The creation of the Commission for Air Quality ... More

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  4. Delhi Airport Express Metro Line: Business Impact of Domestic Arbitration

    Authors: Ragavan, Srividhya; Saravanan, A;

    Reference No: STR0483 Pages: 20 Published on: 30, September, 2025

    Abstract: This case provides a lesson for corporate boards on evaluating risks generally in dispute management, and specifically in public–private partnerships where the government party typically enjoys higher bargaining power. Contemporary corporate governance necessitates nuanced planning for resolving disputes, as the decisions of corporate boards can impact the course and ... More

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  5. Crafting a Vision and Mission Statement for the Competition Commission of India

    Authors: Sharma, Sunil; Varkkey, Biju;

    Reference No: BP0392 Pages: 11 Published on: 31, March, 2016

    Abstract: The Government of India established Competition Commission of India (CCI hereafter) through an act promulgated in 2002 to shift regulatory focus from curbing monopolies to promoting competition. The organization became fully functional in 2009 and gained recognition for its proactive stance when it slapped a penalty of Rs. 6400 crore on eleven cement ... More

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  6. Tradition & Taste: Exploring Consumers’ Changing Attitude

    Authors: Das, Gopal; Abhishek; Varshneya, Geetika;

    Reference No: MAR0485 Pages: 11 Published on: 11, July, 2016

    Abstract: This case depicts a managerial problem faced by Tradition and Trust, a traditional sweet and snack manufacturer, which is 100 year old family business manufacturing, retailing and exporting rewri, gajjak, sweets, namkeens and other confectionery products. Like other traditional sweet and snack manufactures, they are facing the challenge of consumers’ shift ... More

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  7. Koala Kabs: Trouble In Transportation Terrain?

    Authors: Roy, Subhadip; Singh, Jyoti; Choudhary, Shruti;

    Reference No: MAR0540 Pages: 12 Published on: 17, April, 2024

    Abstract: This case is on cab service run exclusively by women drivers (Koala Kabs) founded by Shailja Mittal (Shailja) and Anmol Gupta in Delhi in 2016. The journey was not easy, as Shailja faced challenges in developing a cost-effective value proposition and convincing parents to pay more for the service. However, the ... More

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  8. CURRYiT: Searching for the Right Recipe for Success

    Authors: Roy, Subhadip; Dandge, Priyanka;

    Reference No: MAR0555 Pages: 12 Published on: 26, February, 2025

    Abstract: Richa Sharma (Richa) the cofounder of CURRYiT, a brand of Indian cooking pastes was pondering over the future of her newly found venture in early 2024. The company had to overcome quite a few challenges to sustain itself and grow over time. First and one of the major challenges was managing ... More

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  9. Toward Purity in Indian Jewellery Markets: Hallmarking Initiatives by BIS

    Authors: Kaul, Asha; Singla, Chitra;

    Reference No: STR0479 Pages: 18 Published on: 29, December, 2023

    Abstract: Set in 2021, the case presents the challenges faced by the Bureau of Indian Standards (henceforth BIS) in its journey of hallmarking gold in India - from voluntary hallmarking in 2000 to mandatory hallmarking in 2021. As a government organisation, BIS was tasked with the responsibility of protecting consumer interest and increasing export ... More

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  10. Vodafone: Heads I Win, Tails You Lose

    Authors: Agarwal, Anurag K;

    Reference No: BP0346 Pages: 11 Published on: 6, August, 2012

    Abstract: The case relates to Vodafone entering the Indian telecom business. The tax department demanded a heavy sum to be paid. Vodafone denied the liability. The dispute was finally decided by the Supreme Court of India in Vodafone's favour. The government of India did not concede defeat and amended the taxation ... More

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  11. Delhi Airport Metro: PPP in Distress

    Authors: Sinha, Sidharth;

    Reference No: F&A0522 Pages: 29 Published on: 6, July, 2015

    Abstract: This case provides an opportunity to discuss the design and implementation of a Public Private Partnership project. It describes the Delhi Airport Metro Express Line project from conception to completion and the subsequent dispute between the Public and Private partners leading to the Concession agreement going into arbitration. Students discuss ... More

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  12. Ssangyong - NHAI

    Authors: Agarwal, Anurag K;

    Reference No: STR0482 Pages: 29 Published on: 29, August, 2024

    Abstract: The NHAI chairman was a worried man. He had just learned that the Supreme Court of India had upheld the minority award of the dissenting arbitrator, which was against NHAI. This dispute was between Ssangyong and NHAI regarding the price adjustment clause and a linking factor used to link the ... More

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  13. ONDC: Catalysing Digital Transformation in India's E-Commerce Landscape

    Authors: Tiwari, Tara; Setia, Pankaj;

    Reference No: CDT0003 Pages: 17 Published on: 10, October, 2025

    Abstract: Open Network Digital Commerce (ONDC) is a Government of India initiative aimed at democratising e-commerce in India by encouraging fair competition and eliminating platform monopolies. It leverages open protocol to allow businesses of all sizes and industries to join its network, consistently adding new categories and participants since its launch. ... More

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  14. Delhi Transport Department: Case of Uber Taxi Rape

    Authors: Raghuram, G; Jasani, Darshit;

    Reference No: PSG0119 Pages: 40 Published on: 28, April, 2015

    Abstract: This case describes the events following an incident of a rape in a taxi associated with Uber, by its driver. Uber was an application based taxi operator. The events raised several issues for government systems and processes, such as need for regulation of new formats of business like application based ... More

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