Delhi Transport Department: Case of Uber Taxi Rape

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Abstract

This case describes the events following an incident of a rape in a taxi associated with Uber, by its driver. Uber was an application based taxi operator. The events raised several issues for government systems and processes, such as need for regulation of new formats of business like application based taxi services, integrated databases, checks against forgery and holistic approach towards women safety. The case also brings out how an e-commerce business raises regulatory concerns.

Additional Information

Product Type Case
Reference No. PSG0119
Title Delhi Transport Department: Case of Uber Taxi Rape
Pages 40
Published on Apr 28, 2015
Year of Event 2014
Authors Raghuram, G; Jasani, Darshit;
Area Public Systems Group (PSG)
Keywords Application based Taxi; Government Systems; Rape; Women Safet; e-commerce; Transport Department
Country India
State Delhi
City New Delhi
Organization Uber
Access For All

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