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  1. David versus Goliath: National Restaurants Association of India (NRAI) and Food Delivery Platforms

    Authors: Deodhar, Swanand; Sharma, Rajat; Thatte, Piali ;

    Reference No: MAR0552 Pages: 18 Published on: 18, March, 2025

    Abstract: Pranav Rungta, Vice President of the National Restaurants Association of India (NRAI), faced critical challenges in the food service sector following the COVID-19 pandemic. The pandemic reshaped the industry, with many restaurants relying on platform aggregators like Zomato and Swiggy to survive amid lockdowns. These platforms grew rapidly, becoming essential ... More

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  2. Swachh Bharat Mission or the Mission to Make India Clean: Addressing Open Defecation at Massive Scale (A)

    Authors: Iyer, Parameswaran; Pandey, Ajay; Vashisht, Mahima; Smith Daniel W;

    Reference No: JSW0001(A) Pages: 10 Published on: 27, April, 2022

    Abstract: This case is the first of a three-part series that follows the managerial, strategic, and communications decisions of the Swachh Bharat Mission (SBM) or Clean India Mission, the flagship programme of the Government of India to eliminate the practice of open defecation (i.e., not using a toilet) from 2014 to 2019. ... More

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  3. VIKAS AND SAVE: Combining Cause with Commerce

    Authors: Gupta, Vishal; Gopakumar, K V; Brahmbhatt, Kruti;

    Reference No: OB0239 Pages: 21 Published on: 12, June, 2020

    Abstract: This case discusses the evolution of VIKAS, from a small non-profit organisation to a cluster of non-profit as well as for-profit organisations, collectively attempting to address the issues of poverty and under-development. This case discusses the factors that influenced the evolution of VIKAS (non-profit organisation) and SAVE (for-profit organisation). The ... More

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  4. Making Metro Rail Work in Developing Countries: Overcoming Ridership and Financial Management Challenges

    Authors: Chakrabarti, Sandip; Verma, Muskan;

    Reference No: CTL0006 Pages: 32 Published on: 19, May, 2025

    Abstract: Against the backdrop of India’s unprecedented investments in urban and regional rail-based mass transportation systems, this case introduces Ms. Anuradha Dey, the Managing Director (MD) of a major Metro Rail Corporation, who is leading a major metro rail construction program in a medium-sized city of India. Ms. Dey is ... More

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  5. Land Reforms: Implications for Equity, Migration, Employment, Food Production and Industrialization (Parts I & II)

    Authors: Gupta, Anil K;

    Reference No: CMA0654TEC Pages: 17 Published on: 1, January, 1985

    Abstract: The issue of land reforms is gaining attention due to various challenges confronting us in agricultural and industrial fields. The paper reviews various implications of land reform for production employment, savings, marketed surplus, equity, etc. and traces the evolution of various measures from ancient times. Raises some issues which suggest ... More

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  6. Mormugao Port Trust and South West Port

    Authors: Raghuram, G; Gangwar, Rachna;

    Reference No: CIPR0006 Pages: 13 Published on: 26, April, 2010

    Abstract: It was June 2008. The conflicts between Mormugao Port Trust (MoPT) and South West Port Limited (SWPL) on coal/coke handling once again surfaced following a report submitted by the National Environmental Engineering Research Institute (NEERI) concluding that residents of Vasco city near the port were inhaling coal pollution much beyond ... More

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  7. Corporate Criminal Liability in India

    Authors: Ram Mohan, M P;

    Reference No: BP0438 Pages: 10 Published on: 10, December, 2019

    Abstract: The cases of Standard Chartered v. Directorate of Enforcement (2005), Iridium India v. Motorola Inc & Ors. (2011), and Sunil Bharti Mittal v. Central Bureau of Investigation represent a significant development in India’s corporate criminal liability jurisprudence. Standard Chartered reconciled mandatory imprisonment (as prescribed for punishing many offences under Indian law) with ... More

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  8. Pramukh Swami Maharaj Shatabdi Mahotsav: Service-Orientation, People Management and Leadership

    Authors: Gupta, Vishal; Gandhi, Manan;

    Reference No: ADCLOD0004 Pages: 25 Published on: 25, November, 2024

    Abstract: The case presents details about how the organisation could inspire its volunteers to complete the project in time with minimal supervision and provide an amazing experience for the visitors. The PSM nagar was constructed within a span of 9 months (including the monsoon period in India from mid-June to September). It ... More

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  9. Regulatory independence in India: A case of Atomic Energy Regulatory Board

    Authors: Gopakumar, K V; Ram Mohan, M P;

    Reference No: OB0242 Pages: 12 Published on: 17, July, 2020

    Abstract: This case discusses the evolution and role of India’s nuclear regulator - the Atomic Energy Regulatory Board (AERB). It examines the need for a regulator in the context of India’s nuclear energy programme, its roles and responsibilities, and issues / concerns pertaining to its independence and transparent decision making. ... More

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  10. Teams and Conflicts: The Legal Team at Velocity Motors (Part B)

    Authors: Chawla, Harkiran Kaur; Gopakumar, K. V., Ram Mohan, M.P.;

    Reference No: OB0249(B) Pages: 4 Published on: 26, June, 2025

    Abstract: Part B explores the interpersonal and group dynamics and tensions between the existing CLO, who is nearing retirement, and the deputy general counsel, who is being trained for the future CLO role. The conflict is intra-team (or within a team/subunit) in this case. The current CLO views their role ... More

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  11. Sanctity of Oral Agreements: MWB Business Exchange Centres Ltd v Rock Advertising Ltd

    Authors: Pathak, Akhileshwar;

    Reference No: BP0434 Pages: 9 Published on: 27, March, 2019

    Abstract: The founding principle of contracts is the freedom of the parties. The parties are free to choose their terms and follow any modality of communication, oral or written. As they can freely make a contract, they can freely modify or unmake it. Written contracts have a clause, No Oral Modification ... More

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  12. Lighting up Lives Through Cooking Gas and Transforming Society

    Authors: Barua, Samir K; Agarwalla, Sobhesh K;

    Reference No: PSG0133 Pages: 32 Published on: 31, March, 2020

    Abstract: The case recounts a significant attempt at social transformation through a simple mechanism of providing cooking gas to the marginalised in society. Targeting about 100 million households in India that still use dung cakes, firewood and coal as the primary fuel for cooking, the government conceived the Pradhan Mantri Ujjwala Yojana1 ( ... More

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  13. Crafting a Vision and Mission Statement for the Competition Commission of India

    Authors: Sharma, Sunil; Varkkey, Biju;

    Reference No: BP0392 Pages: 11 Published on: 31, March, 2016

    Abstract: The Government of India established Competition Commission of India (CCI hereafter) through an act promulgated in 2002 to shift regulatory focus from curbing monopolies to promoting competition. The organization became fully functional in 2009 and gained recognition for its proactive stance when it slapped a penalty of Rs. 6400 crore on eleven cement ... More

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  14. Formal and Informal Credit Sources in Tribal Areas: A Case of Dharampur Taluka (A)

    Authors: Desai, Bhupat M;

    Reference No: CMA0461(A) Pages: 11 Published on: 15, February, 1978

    Abstract: Part A raises the following issues: 1) What factors would a rural borrower consider in his decision to substitute formal lenders for informal ones in an area like Dharampur? and 2) What should be the objectives and broad content of the credit policies of the formal lenders who are required to substitute ... More

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  15. Oil and Natural Gas Commission: Towards a Blueprint for Knowledge Management (A)

    Authors: Verma, Sanjay; Dixit, M R;

    Reference No: BP0324(A) Pages: 15 Published on: 21, October, 2008

    Abstract: The case explores ONGC, an Indian Crude Oil producing company. In 2008, two executives of ONGC Mr Rajagopala Rao and Mr Debashish Das were contemplating implementation of Knowledge Management System in their organization. Though the company had already implemented various IT and KM initiatives, it was going through a tough phase ... More

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