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  1. The Indian Railway Catering and Tourism Corporation: The Data Monetisation Tender

    Authors: Abhishek; Mukherjee, Saral;

    Reference No: MAR0537 Pages: 31 Published on: 4, September, 2023

    Abstract: The Indian Railway Catering and Tourism Corporation (IRCTC) handles all online and mobile ticketing for the Indian Railways, the largest passenger carrier in the world, with an annual footfall of more than 8 billion. The IRCTC wished to monetise its data assets and floated a tender in July 2022 to engage a ... More

  2. Computerization of Registration and Stamps Department - SAMPADA, Madhya Pradesh

    Authors: Jain, Rekha;

    Reference No: IITCOE0007 Pages: 26 Published on: 30, May, 2019

    Abstract: The case highlights the design, process changes and implementation challenges deploying web-based solution for property registration - Stamps and Management of Property and Documents Application (SAMPADA) in 2015 in Madhya Pradesh, India. SAMPADA was developed and implemented under the initiative and leadership of the then Inspector General Registration and Superintendent of ... More

  3. Pipavav Railway Corporation Limited (A)

    Authors: Raghuram, G; Len Varghese George; Nishant Thusoo; Satyam Shivam Sundarm;

    Reference No: CIPR0004(A) Pages: 36 Published on: 23, March, 2010

    Abstract: This case focuses on risk identification in the context of a railway Public Private Partnership (PPP) project. The perspective is that of a lender. The project was to provide broad gauge (BG) rail connectivity to Pipavav port from Surendranagar, over a distance of 265 kms. The case provides the salient features ... More

  4. Evaluating the Request for Proposal (RFP) of Integrated Financial Management System (IFMS), Phase - II Gujarat

    Authors: Jain, Rekha;

    Reference No: IS0138 Pages: 16 Published on: 6, February, 2019

    Abstract: The Integrated Financial Management System (IFMS) of the Gujarat government was a complex system that spanned multiple departments and stakeholders. It had been operational since 2009. However, over time, the underlying technology had become obsolete and the government wanted to upgrade to IFMS Phase-II on a new platform and provide additional ... More

  5. Bharti Cellular Limited (A)

    Authors: Jain, Rekha; Raghuram, G;

    Reference No: PSG0092(A) Pages: 32 Published on: 31, March, 2004

    Abstract: The case focuses on the bidding decision faced by Bharti Cellular Limited in the context of the fourth cellular licensing for cellular services in India. The Department of Telecommunications (DOT) announced the guidelines for the fourth cellular operator's license using the GSM standard in the 1800 MHz range, on January 5, 2001. There ... More

  6. TWINS Project, Andhra Pradesh

    Authors: Rao, V Venkata; Ramani, K V; Asthana, Rajul;

    Reference No: CISG0062 Pages: 17 Published on: 21, November, 2000

    Abstract: As a part of its initiative to bring the benefits of information technology to its citizens, the Government of Andhra Pradesh, in 1998, undertook the TWINS (twin cities network services) project, whose objective was to provide to the citizens several one-stop Government-to-Citizens (G2C) service centres called Integrated Citizen Service Centres ( ... More

  7. Indian Railways (A): An MIS for Planning Resource Utilization

    Authors: Ramani, K V;

    Reference No: CISG0042(A) Pages: 3 Published on: 24, October, 1996

    Abstract: In this case, an MIS for the utilization of passenger cars and locomotives in the Indian Railways is discussed. The existing system of utilization is discussed, and the inadequacy of the performance indicators brought out. We then define new indicators of performance, and demonstrate how these indicators are useful in ... More

  8. Online Implementation of the RTE Mandate

    Authors: Ranganathan, Kavitha;

    Reference No: IS0139 Pages: 12 Published on: 18, June, 2019

    Abstract: This case chronicles the events in the life of a security guard who would like to enroll his five-year-old daughter in a private school under the Right to Education Act (RTE). Section 12(1)(c) of the RTE Act mandates that private schools reserve at least 25 % of their seats for children from ... More

  9. All India Police Duty Meet Website (C)

    Authors: Rai, Rajnish ;

    Reference No: PSG0134(C) Pages: 4 Published on: 29, September, 2020

    Abstract: The adoption of information technology (IT) in public services in India has been uneven and fraught with numerous difficulties. The case describes a context within the Indian police, where a middle-level officer, Vijay Kumar, led the adoption of an IT-based project to organise an All India Level Police Meet. Vijay ... More

  10. All India Police Duty Meet Website (A)

    Authors: Rai, Rajnish ;

    Reference No: PSG0134(A) Pages: 23 Published on: 29, September, 2020

    Abstract: The adoption of information technology (IT) in public services in India has been uneven and fraught with numerous difficulties. The case describes a context within the Indian police, where a middle-level officer, Vijay Kumar, led the adoption of an IT-based project to organise an All India Level Police Meet. Vijay ... More

  11. All India Police Duty Meet Website (B)

    Authors: Rai, Rajnish ;

    Reference No: PSG0134(B) Pages: 9 Published on: 29, September, 2020

    Abstract: The adoption of information technology (IT) in public services in India has been uneven and fraught with numerous difficulties. The case describes a context within the Indian police, where a middle-level officer, Vijay Kumar, led the adoption of an IT-based project to organise an All India Level Police Meet. Vijay ... More

  12. Indian MSMEs Navigating the Digital Landscape: An Industry Note

    Authors: Setia, Pankaj; Tiwari, Tara;

    Reference No: CDT0002IN Pages: 19 Published on: 31, December, 2024

    Abstract: In the dynamic Indian business environment, Micro, Small, and Medium Enterprises (MSMEs) are digitising rapidly. The Government of India (GoI) is catalysing the digitisation of MSMEs through various initiatives via its Digital India programme. This technical note (a) explains the digital transformation of the MSMEs ecosystem in India; (b) provides ... More

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